Guests must be 21 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms can be requested however they cannot be guaranteed. Connecting rooms will be assigned on a first-come first-served basis.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Regole per il check-in e il check-out
Early Arrival Policy
Early arrivals can be requested however they cannot be guaranteed.
Early Departure Policy
Please be advised that a fee of one night's room rate plus taxes may apply to early departures.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Late checkouts may be requested. They will be granted on a first-come first-served basis and are subject to availability.
The hotel is compliant with ADA. ADA compliant guest rooms are available. TTY service is available and service animals are only allowed with proper certification.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification). Guests may not bring their own alcohol into the hotel.
In the lobby and restaurant, shirts and shoes are required. In the pool area, swimsuits (proper swim attire) are required. No cut-off shorts are allowed. Proper workout clothing is required in the fitness center.
Facility Use Policy
Only registered guests of the hotel may use the fitness facility and the pool. No unsupervised children under the age of 18 are allowed to use any of the facilities.
Pets are not allowed. Only service animals are allowed.
Regole in materia di salute e benessere
Designated quiet hours in public areas are from 10pm to 6am. Guests that received one noise/disturbance complaint will be given a warning. Guests that receive a second complaint will be asked to leave and no refund will be given. Any illegal substances or underage drinking will not be tolerated and the registered guest of the hotel will be charged for if damages occur.
All guest rooms and public spaces are 100% non-smoking.
Regole relative ai pagamenti
Personal checks are accepted for payment with a valid picture ID.
Check cashing services are available to guests who present valid ID. There is a limit of $100.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
Approved gift certificates will be accepted with a valid picture ID only. To purchase or redeem a gift certificate, please contact the hotel directly.
Tax Exempt Policy
All state and federal employee tax exemptions as well as non-profit organizations with valid tax exemption forms/certificates will be honored.
Un messaggio da Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.