Temporary Pool Closure: February 26 - March 4, 2017
From February 26 to March 4, 2017, the indoor swimming pool is closed for maintenance. Please contact the hotel for additional information.
Política de reservas
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
Connecting Room Policy
The hotel has 14 pairs of connecting rooms. All connecting room pairs are one king bed and two twin beds including 6 pairs of king suites which connect to rooms with two twin beds. Please contact the hotel prior to arrival to confirm availability.
Extra Bedding Policy
Guests may request an extra bed when making reservations. Subject to availability, one rollaway bed can be added for a fee to all king-bed rooms by adding a third adult.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Cribs are included in the room rate and are available on a first-come, first-served basis upon check-in. Maximum occupancy per room is 3 people.
There is a maximum of two people allowed per room.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Políticas de registro y salida
Early Arrival Policy
Check-in time is 3pm. Early arrival is subject to room availability. A check-in before 8am will result in a charge of 100% of the quoted room rate, if a room is available. To guarantee an early check-in, book your room for the previous night as well.
Early Departure Policy
Refunds will not be issued for early departures for pre-paid reservations.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Children under 16 years of age must present an Identification card or Hu Kou Ben docunment upon check-in.
Late Checkout Policy
Check out time is 12pm. A late checkout between 12pm and 6pm will result in a half day charge. A late checkout after 6pm will result in a full nights charge. Please contact the hotel for more information.
For wheelchair rental, please contact the Guest Service Manager or Concierge prior to arrival.
Pets are not allowed.
Must present a valid passport upon check-in.
Políticas de salud y bienestar
The hotel has both smoking and non-smoking guest room floors. All public areas are non-smoking.
Políticas de pagos
Gift Certificate Policy
Advance reservations are required when redeeming a Gift Certificate. To purchase or redeem a gift certificate, please contact the hotel directly.
Please contact the hotel directly via fax number (86)(514) 8556 8116 to arrange for payment by a third party via a credit card authorization form. The completed authorization form along with valid identity documents and a clear scanned copy of the front and back of the credit card must be returned to the hotel prior to arrival. In addition, the name on the identity card must be consistent with the name on the credit card. The hotel reserves the right to approve or reject the third-party payment request.