Guests must be 18 years or older with a passport to check in.
Connecting Room Policy
Connecting rooms are subject to availability and should be requested at the time of reservation. The hotel offers connecting Traditional Rooms with one king bed and two queen beds.
Extra Bedding Policy
Due to limited availability, rollaway beds are available on a first come first served basis. Cribs may be arranged on request without a charge. Please contact the hotel directly for more information.
Family Plan Policy
Children who are 12 years old or younger sleep for free in the existing bedding of a room shared with a paying adult. An extra charge applies for a guest who is 13 or older when sharing a room with two adults.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Check-In & Checkout Policies
Early Arrival Policy
Check-in time is 3pm. Early arrival is subject to room availability. For guaranteed early check-in, please reserve the night prior to arrival.
Early Departure Policy
Please be advised that 100% of the remaining length of stay will be charged for all early departures.
Late Checkout Policy
Late checkout is offered subject to availability. For checkouts between 3pm and 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will be charged one night's room rate.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed.
No lifeguard on duty.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
A Message from Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.