Guests must be 18 years or older with photo identification to check-in or reserve a room.
Connecting Room Policy
The hotel is pleased to offer connecting rooms, subject to availability. Please contact the hotel for further information.
Extra Bedding Policy
It is our pleasure to offer rollaway beds upon request and subject to availability. Rollaway beds are only available in Suites. There is a fee of 345 CNY including service charge per night for each additional bed.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to accommodate early arrivals upon request. Arrivals between 8am and noon are subject to availability and will incur a fee of 50% of the current room rate. To guarantee an early check-in, a room must be reserved for the previous night, at the full room rate.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of their confirmed length of stay. Please contact the hotel for further information.
ID Requirement Policy
As required by law, all guests must present a valid passport or Chinese identification card upon check-in. Guests will not be permitted to check-in without one of these documents. Please contact the hotel for further information.
Late Checkout Policy
We are pleased to offer late checkouts, upon request and subject to availability. For checkouts before 6pm, 50% of one night's room rate will apply. Checkouts after 6pm will incur one night's room rate.
We offer two Disability Accessible Rooms. Each is equipped with a wheelchair accessible bathroom, sensory light access for hearing impaired guests, handrails, and an alarm system. We are pleased to offer a wheechair for use on the property.
Pets are not allowed.
All foreign guests must have an entry visa. Please contact the Chinese embassy or consulate prior to your travel for additional information.
Gift Certificate Policy
The hotel is pleased to accept gift certificates based on availability. Please provide the gift certificate number when making your reservation. The original gift certificate must also be presented at check-in. Please follow your gift certificate’s terms and conditions.
We accept payments of cash, credit card, and bank transfers. We ask that overseas credit cards be presented upon check-in. International Credit Card Authorization forms are also accepted. Please contact the hotel directly to make arrangements.