Four Points by Sheraton Waterloo - Kitchener Hotel & Suites
This Property is 100% Non-Smoking
Light Rail Construction Until August 1, 2016
Until August 1, 2016, please expect some detours in the area due to the city’s road construction. The construction is an ongoing project for the light rail train tracks. For further details of road closures, please contact the hotel directly and visit the Region of Waterloo website: http://www.regionofwaterloo.ca/en/gettingaround/closures.asp.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room.
No personal checks are accepted, and the hotel does not offer check cashing services.
Credit Card Policy
A credit card is required when making a reservation. Credit card authorization forms are accepted. Please contact the hotel directly to make arrangements.
Early Departure Policy
An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 50% of their confirmed length of stay. Please contact the hotel for further information.
Guests are asked to respect their fellow visitors and maintain a reasonable volume while in the hotel.
Pets are not allowed. Only service animals that provide assistance to individuals with disabilities are allowed. No other animals are permitted.
A credit card holder must be present at the hotel for a payment to be processed, unless prior billing has been arranged. Before checking in, a guest paying with a debit card or cash must cover the cost of the full stay, all taxes, and a deposit for incidentals. The hotel does not accept checks.
All guest rooms and public spaces are 100% non-smoking. A 200 CAD cleaning fee will be charged to any guest who violates the smoking policy.