Guests must be 21 years or older with photo identification to reserve a room.
Connecting Room Policy
Connecting rooms are based on availability upon check-in; however, they are not guaranteed.
Extra Bedding Policy
Due to space constraints, rollaway beds are not permitted in rooms with two beds.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
The hotel does not offer a waitlist.
Check-In & Checkout Policies
Early Arrival Policy
Arrivals prior to 3pm cannot be guaranteed; however, they will be honored based upon availability. An fee of 25 USD will be charged for all check-ins before 3pm.
Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to guests departing prior to their scheduled departure date as confirmed at check-in.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Hotel Driveway Policy
Per local ordinance, vehicles cannot stay in the hotel's driveway for more than ten minutes.
Pets are not allowed.
Health & Well-Being Policies
If a noise complaint is reported, the hotel will give one warning to the offending guest. If the offending guest does not comply with the initial warning, they will be asked to leave and will forfeit any deposit or payment.
All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.
Check Cashing Policy
The hotel does not offer check cashing services.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly and ask for the front desk or front office manager. Only hotel-issued gift certificates will be honored. Reservations are based on availability. Existing reservations cannot be converted to gift-certificate reservations. Expired gift certificates will not be honored.
A Message from Four Points
This Property is 100% Non-Smoking
At Four Points by Sheraton, the well being and comfort of our guests and associates are important to us. So we’re proud to announce this property is now 100% smoke-free. Call it our version of the clean air act. Contact the hotel with any questions.