Rated 5 out of 5 by Rpaul This hotel was wonderful
My wife likes a bathtub. I was told most of the rooms had showers only. Since we were in a company block situation, I did not expect a bathtub. To my joyful surprise when we arrived , our room had a bathtub. My wife was so happy! And when she's happy, I'm happy.
April 25, 2013
Rated 5 out of 5 by Garry73 Great Stay
an absolute great experience, the view, the service, the conveience, the food and drink all exceeded expectation!
I will see you again, and again,
May 17, 2014
Rated 5 out of 5 by lyss610 An example of how hotels should be run
This was my first experience with a Sheraton hotel. The staff was welcoming and prompt in meeting our needs. Though I did not eat at the hotel, the menu looked delicious with convenient service. The biggest difference between the Four Points and most hotels I have stayed at was the shuttle that would drive you to close destinations (other than the airport). That was a huge plus being from out of town. The rooms were very comfortable and lacked nothing.
April 14, 2014
Rated 5 out of 5 by GAPeach41 Looking forward to the next time
Spacious rooms, friendly helpful staff, great view of the Gulf, close proximity to casinos, restuarants, and shopping. There was a fre at a house right behind the hotel and the young lady working the front desk was so concerned about the man that lived in the house. She called the fire department and made sure that he was out of the house safely (kudos to the guest that assisted him). When I spoke with her she informed us that she called the fire department out several times because the fire would start back up.
January 17, 2014
Rated 5 out of 5 by JT47 Very Nice Property
Kenny Glavan and his staff were excellent hosts. The staff was friendly and attentive. Little things like greeting guests each time they come in to the hotel mean a lot. Clean rooms, great views. Can't wait to see the baseball stadium be built right across the highway!
April 25, 2014
Rated 3 out of 5 by Biloxivacation2012 Comfortable Rm, great view, need door for bathroom and Deadbold didn't work
The hotel location was great, the room was very comfortable and we had a wonderful view. However, there was no bathroom door only a hanging sliding door for the bathroom. There was NO privacy in the bathroom what so ever. In addition to there being no privacy the deadbolt did not work. We tried several times to use the dead bolt with no success and just gave up. The hotel was completly booked for and event that weekend, so there were no other rooms to change to. Oh, great security staff! We felt safe.
October 17, 2012
Rated 4 out of 5 by Carol52 Friendly staff and a great location
Very nice hotel and staff throughout facility. The shuttle driver went out of her way to transport us to the casino by making an extra trip, the two Waitress one named Zulla and unsure of the other young lady name made our dining experience a pleasant one. The only minor complaint would be that house keeping didn't bring clean wash cloths/coffee/lotion as we placed the dirty ones on the floor (in corner of bathroom), however, when asked for linen, staff issued it right away.
February 11, 2013
Rated 3 out of 5 by Swimabunch Convenient
We practically live in hotels....so, I have experienced everything. This hotel is extremely convenient but the room had a funky smell, it was extremely dusty (especially the bathroom), the water was brown when my daughter took a bath, the towels looked like they hadn't been bleached (major spots), our sheets were not changed after the first day, and our coffee service was never refilled (we had to go ask for coffee both mornings).
July 5, 2012
Rated 5 out of 5 by karen12 Memorial Weekend in Biloxi
The Four Points Sheraton in Biloxi is just about perfect. The location of the hotel is right in downtown Biloxi across the street from Beau Rivage. The busiest Waffle House in the United States is a block away. The staff at this property is very nice. The only problem we saw was a restaurant that was understaffed and the coffee table in the lobby was not resupplied. But that may have been due to understaffing in the restaurant.
May 28, 2013
Rated 4 out of 5 by Miyooper Four points Biloxi
Very nice comfortable had a very enjoyable 39th Anniversary.
April 7, 2014
Rated 5 out of 5 by fuzzylizzard2 This hotel has great view
Bernard is an excellent front desk reservationist. Comfortable rooms with a fantastic view.
April 2, 2014
Rated 5 out of 5 by tkhtown A great Beach hotel
First time to stay here at this hotel, SMOKE free Hotel, very friendly staff, went over and beyond to assist us, Always have stayed at the Beau Rivage, but, after this trip there, will def be my new hotel on the coast when I visit, easy access, free parking, great area to relax in the downstairs, nice restaurant and bar, and the Pool is excellent, cant wait to use it when its not cold!
December 1, 2013
Rated 5 out of 5 by Randybiloxi excellent staff
The wait and bar personnel are great. The absolute best staff ever.Gina,Jeanna,and Ginger are awesome.
March 30, 2014
Rated 5 out of 5 by BobC Four Points always a pleasure
We try stay at Four Points whenever we have the opportunity in a given location. The beds are extremely comfortable to a person with a low back history. Cleanliness is consistent, staff well trained.. Biloxi unit is no exception. We were very pleased with location and accessibility. Travelling with handicapped person and the front desk staff were most accomodating. We rate this hotel a 10!
March 22, 2013
Rated 4 out of 5 by Thinker28 Nice
Good location. Close to interstate, casinos, $ beach. Friendly staff. Quick check in & out. Great view of the beach from my deluxe king room. Room was very spacious & clean. Had a lot of storage. Did not have a chance to try the restaurant or pool. The only disappointment was that there was not a mini fridge or microwave in the room. There wasn't even a microwave available to use.
September 12, 2012
Rated 5 out of 5 by Sandraq Fabulous customer service
We have stayed at this hotel many times. The service from the front desk has always been great. This last stay they went above and beyond my expectations. I always look forward to coming back. The beds are comfortable and I love the pillows and blankets. The housekeeping lady I passes in the hall wished me happy new year in a very sincere way and smiled a genuine smile.
January 6, 2013
Rated 5 out of 5 by Rajesh Great hotel in Biloxi
This is perfection. Hotel is next to Beau Rivage - casino/entertainment mecca of Biloxi. Yet - this hotel is quiet, neat and ocean front. Add to that Sheraton standards and a very inviting hotel staff. We booked 3 rooms (family reunion) and enjoyed it.
We were evacuated during the night. Fire alarm? had to walk down 9 floors. But I'll take safety first anyday!
July 14, 2012
Rated 4 out of 5 by FLGirl Great Service
Room was very nice and bedding was clean and brightened the entire room.
I had the wonderful dinner in the restaurant. Their red wine sauce was wonderful.
Very friendly atmosphere that greets you by name, and I also received a very nice email after my stay, thanking me for staying with them. It's nice to be made to feel that you are appreciated.
February 17, 2013
Rated 5 out of 5 by Akil The Staff is Wonderful
I spent 73 days at this hotel, and even though I was away from my family and friends, the staff made up for it. I can't say enough about how well they treated me. From Gina. Jeanna and Kerry at GT's restaruant to Lacy, Anjela and Tiffany at the front desk.All of them made me feel more than welcome throughout my long stay! Thanks Ladies
February 14, 2013
Rated 4 out of 5 by Bigschultz Great location
This hotel is in a great location. Easy to access and within walking distance to eateries and casinos. Pool and fitness center is adequate to meet your needs. Prices for beverages and food very reasonable compared to other hotel chains. This was our second stay at this hotel with using points, and we will stay here again in the future.
July 14, 2012
Rated 5 out of 5 by Jamie127 Willing to please!
Wonderful location, with an on-demand shuttle that was a fantastic unexpected bonus! Loved the cozy bar and restaurant area. Had a few meals there, and all were delicious and very reasonably priced. Genuinely friendly, helpful service throughout the hotel. It's a real gem!
January 3, 2014
Rated 3 out of 5 by rob1980 Good Room at the Rate
Good room; friendly staff but you can tell the hotel is used alot. The room was a bit dirty. I dropped something and it rolled under the bed and when i went to pick it up i noticed how dirty it was under the bed. Also the monitors on the treadmills were all broken or in need of repair.
June 1, 2013
Rated 5 out of 5 by Racyreader Great Location
This is a very nice hotel. The hotel is within walking distance to the beach. The bed was firm but comfortable. The shower was wonderful. The room was clean except for a few hairs in the bathroom. The televison was small. The staff was friendly and helpful. I will return to this hotel.
November 20, 2012
Rated 5 out of 5 by chaney431 Very comfortable room and very spacious
Our stay was wonderful! The room was clean, spacious, andvery comfortable. The amenities were as stated and a pleasure to use. Housekeeping was VERY friendly and helpful. Resturant servers were the best! as was the food. I was a little disappointed that there was no concierge service.
August 20, 2012
Rated 4 out of 5 by fonda888 Once again - pleased.
Returned for our second year in a row to Four Points. Once again - completely satisfied with the hotel and staff. From the check in to check out..everyone was so accomodating. You won't be disappointed. Beds comfortable, clean rooms, pleasant surroundings.
December 3, 2013
Rated 5 out of 5 by iprefersheraton This hotel has great features!
The staff was very friendly and helpful. The rooms are spacious with comfortable beds and fluffy pillows. The restaurant has delicious dishes that are reasonably price, and the view overlooking the beach is amazing.
January 13, 2014
Rated 5 out of 5 by frankl Room
Hotel room clean,everything worked,free wi-fi a plus.Great view of water from our room.Had to leave early to complete our trip but late check out choice was nice.(Only downside was sliding bathroom door that did not close completely). If in area again would stay longer.
January 27, 2013
Rated 4 out of 5 by testedtraveler Great service, comfort, and location but . . .
Your facility is very nice and the service is great. I would stay with you every time I visit Biloxi but you refuse to allow pets. You have the area to accomodate pets. Most other SPG properties allow pets. My dog is a Chihuahua - maybe you could allow small pets?
May 2, 2013
Rated 5 out of 5 by Christoph Excellent budget choice at Biloxi Beach
Nice rooms, updated interior, southern hospitality and cooking with an affordable price tag. Near beach, I10, iconic restaurants and Casino hotels.
February 4, 2014
Rated 5 out of 5 by Bilixo Great views
Enjoyed my stay. Disappointed with the Sunday brunch Grits not creamy. Bacon too hard breakfast potatoes could have been homefiriesmwith onions and real potatoes (versus the tarot tots top). Toast should have been offered in addition to biscuits.
February 6, 2013