Four Points by Sheraton

フォーポイントバイシェラトン・ロサンゼルスインターナショナルエアポート

  • アメリカ合衆国
  • 90045
  • カリフォルニア,
  • ロサンゼルス
  • 9750 Airport Boulevard
  • マップ

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Rated 3.6 out of 5 by 551 reviewers.
Rated 5 out of 5 by airport dream We loved our stay. The shuttle was excellent with suitcase help. Greeted with cookies and speedy service. Room was immaculate and all that was needed was there. It was quiet and our s3v3n hours there were relaxing. Very nice restaurant open til late hours and we could watch our football game on the several tvs. WOW. January 20, 2013
Rated 3 out of 5 by Average Accomendations This is an average hotel, don't expect to much. Good for the price. July 2, 2014
Rated 3 out of 5 by This hotel was too cold. The lobby and the room (without the ability to change the temp) were both freezing. We woke with sore throats each night we stayed. The breakfast restaurant and buffet were not that great for the price. However, having in-room and lobby wifi were nice, but having to pay to print out boarding passes kind of stinks. June 8, 2013
Rated 2 out of 5 by This hotel is old and rooms are small. My side of the bed was really uncomfortable, the bathroom was really small, there was a window that lead to a corridor, which made me feel I had no real privacy. It's just really old fashioned and needs to be completely updated. One thing, the room was clean, breakfast was okay and its really close to the airport. February 5, 2013
Rated 2 out of 5 by Difficult and Dirty There was no place to park my car during check-in, and valet staff were rude about this. The carpet in my room had not been vacuumed, one of the mirrors was dirty, and the fabric at the front edge of the desk chair was shredded! Some of the toiletry samples had been opened and the shoe mitt box was crushed! There was an odd, sour smell at the sink, and the bathroom smelled of mildew. In addition, the room was too cold for me, and even though I turned off the air conditioner fan, cold air still circulated into the room. The heat would not come on. I had stayed at other Four Points Sheraton Hotels in the past, and was disappointed not to find the same clean, welcoming, comfortable standards I had experienced at the other hotels. This one felt like no one cared about how the room looked and felt to the guest, and made registering difficult on arriving. Lastly, my bill was not ready when I checked out - and boy, was I glad to leave! I still have not received my bill, though. August 21, 2012
Rated 5 out of 5 by Quality Accommodations Great amenities for a conference and rooms were nice to sleep in. July 1, 2014
Rated 4 out of 5 by Very comfortable stay close to LAX This hotel was recommended and lived up to the recommendation. Staff was responsive and the room was very comfortable. June 24, 2014
Rated 5 out of 5 by Great Overall Value! This is my new first choice among LAX airport hotels, including the more expensive properties. The staff was very friendly, and the bed and sheets were dreamy! I had never been to a Four Points, and I kindof expected a semi-crappy low-budget experience, but I got a great experience for a budget price instead! January 28, 2013
Rated 5 out of 5 by Great place at LAX This hotel and the staff go way beyond expectations of an airport hotel. Had an awesome room where you couldn't hear the planes and had everything we needed for a night sleep. Got a good sleep and were ready for a full day of LA. Didn't get a chance to try the bar, but I know their beer selection is awesome. April 2, 2013
Rated 5 out of 5 by Great choice near LAX! Was pleasantly surprised, I bought this at a charity auction and had no idea what it would be like. Hotel shuttle picked us up at the airport.....beds were amazing...so comfortable almost to comfy didn't want to get up. There is a Shuttle that takes you to nearby Manhattan Beach. About 40 mins to Disneyland. April 1, 2013
Rated 2 out of 5 by Wouldn't stay again Not a great selection of restaurants. There is nothing around to choose different places to eat so you are basically stuck at the hotel if you don't have a car. The rooms could have been cleaner. The carpets are dirty and the beds are not comfortable. My bathroom was not cleaned properly when I checked in. April 22, 2013
Rated 4 out of 5 by Good Value at LAX A lot of thought seems to have gone into renovations at this hotel. The lobby is bright and cheerful. The remodeled bar has a bunch of large screens and a huge bottled beer selection. Very friendly staff. I didn't eat there but the food looked very good. Everything was pretty reasonably priced for a hotel. December 14, 2012
Rated 2 out of 5 by Great staff, but, Tub was clogged, wallpaper peeled with mold, and the worst of all, beds were tilted and I could not sleep well. One side of the bed was so high that I first thought there was something under it, but it was just the mattress having uneven thickness. Staff were quick, professional, and simply excellent. January 19, 2013
Rated 3 out of 5 by Four Points by Sheraton Room accomodations were average, but much too expensive for what one gets. June 27, 2014
Rated 4 out of 5 by Good choice for airport convenience This was perfect for a stopover back to the east coast. The room was clean and tidy. The bed was comfortable. Staff, Elena in particularly, was friendly and professional. Would definitely stay here again. They have a late night snack/meal pub on the premises that was handy and is open past midnight. December 17, 2012
Rated 4 out of 5 by One night stay I am in LA for one night. The staf was good, while not super energetic or polite, they did their job. My only concern was the Lodge Net function in the room. It did not work at all. No movies no early check out, no explanation. Having said that the staff was polite and the hotel is super convenient. May 5, 2013
Rated 4 out of 5 by great value hotel I have stayed at this hotel numerous times and will stay here again. The only reason my over view is not 5 starts is that it isn't a 5 star hotel, but for the price and value the hotel is awesome and very convenient. Parking is very expensive and that would be my only negative. The staff is awesome. May 27, 2013
Rated 2 out of 5 by Accommodations stink The A/C didn't work. Room never got below 75 degrees even though I set thermostat at 68. Shower didn't drain well. Keep standing in a pool of water while taking a shower. Had dinner at the hotel restaurant. Food was good but service stunk. Not enough help. April 30, 2014
Rated 4 out of 5 by Great Hotel Near LAX This hotel has a great staff. They will go out of their way to accomodate your requests. The rooms are comfortable and there are two restaurants which serve decent food. The hotel has a shuttle to the airport every fifteen minutes. It's a great place to stay and the price is more than reasonable. May 17, 2013
Rated 5 out of 5 by Wonderful Hotel We had a wonderful stay at the hotel. The hotel is clean and the staff was wonderful. Jealessia helped us at checkin and did a wonderful job in upgrading us and helping us to celebrate our 41st wedding anniversay. Thank you everyone. We will definitely come back when we are in the LA area again. February 9, 2013
Rated 2 out of 5 by Hotel needs updating and cleaning Rooms néed updating very badly Staff was clueless as to my billing Spent almost 2 weeks there checked out then checked back in First time stayed 5 nights was charged for valet for 6 and no one could figure out how to fix Very much disappointed with this location being that I'm a platinum member April 17, 2013
Rated 5 out of 5 by Wonderful stay Wonderful staff. Always a smile, everyone greeted me. The concierge desk was always ready to help. I was a little vexed by the bathrooms. Tight space with no fan. Made the week long stay a little cumbersome. Overall though my stay was very pleasant. The staff alone is worth the trip. February 28, 2014
Rated 1 out of 5 by rooms are not private the rooms in this hotel have windows facing the hallway. the shades don't cover the windows, so it's very light in your room, and bonus: people can look in! when I requested a room transfer, even as SPG gold, there was none available. easily the worst starwood property I've stayed at. January 31, 2014
Rated 2 out of 5 by worst 4 Point sheraton so far the charge for parking at this place was ridiculous and then the lot gets too full and you can't find a spot. The security guard was rude, there was no room information booklet in our room, we had to borrow one from the next room over. The room was decent and the room service food was good. July 11, 2012
Rated 5 out of 5 Compliments The front office staff were efficient, friendly and sincere. Made me feel very welcomed. In fact all the staff were very friendly. The internet connection connected very easily without me having to make any configuration change to my notebook. Congratulations for being such a good hotel. November 18, 2012
Rated 3 out of 5 by Last minute savior Aloha, Due to a last minute room need the reservation staff was wonderful securing me a government rate and recommendations on securing the airport shuttle. Martin Gil at the front desk was extremely supportive by allowing an early check in and food and drink coupons for weary travelers. March 28, 2013
Rated 4 out of 5 by Nicely Renovated Rooms Confortable bed, with nice white duvet and good pillows. Had an upgrade to a Jr suite and it was very nice. Very clean bathrooms. Like the special touch for Plat guests with excellent cookies and grapes in the evening. Staff is very helpful. The GM has done a great job with this hotel. October 1, 2012
Rated 2 out of 5 by I would not stay here again First, there was no one at the Starwood check-in station-it took about 5 minutes before someone came out. I had called the hotel to inquire about parking ad was told it was $19 dollars a day and the front desk would take care of it. When I went to checkin, the person said they don't do park and fly anymore. He said there were no way to do it except to go on the computer and find it through a third party vendor. It was already 8pm and our flight left at 6:45am the next morning. He said there were no notes that I had talked to anayone at the hotel and I hadn't written the woman's name down (i subsequently found it when I returned after our trip). I paid the $219 for the night and called Starwood imediately to get my points refunded. The starwood rep said that the person at the front desk should have worked something out. Usually they don't refund points after checking in but this case they would. There was no bellman at the entrance to the hotel and I had to go inside the hotel to find someone to help. I feel the service is bad and staff is not responsive to guests need. I will not stay here again. May 29, 2014
Rated 3 out of 5 by Front Desk Professional was the BEST ! I checked in very early Saturday morning 1 AM I was greeted by Miss Alexis the front desk professional. Miss Alexis was warm,very friendly, and a true professional. She made me feel like I was important. Because of Miss Alexis I will stay with you guys the next time I travel to LA. November 18, 2013
Rated 4 out of 5 by Value The location from the airport and the close by rental cars makes this hotel ideal. Did find a musty smell this time. The mattress was a bit on the soft side compared to other Sheraton properties. May 23, 2014
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