Four Points by Sheraton

Chambres et tarifs

  • Pour des séjours de plus de 90 jours, veuillez appeler le +(1) 866 539 3446.
  • Vous pouvez réserver un séjour uniquement jusqu'à 550 jours à l'avance.
  • Veuillez vérifier les dates.
1 chambre 1 chambres , 1 adulte 1 adultes , 1 enfant 0 enfants
Rated 3.2 out of 5 by 592 reviewers.
Rated 4 out of 5 by Helpful staff and good location The hotel staff was welcoming despite a late check-in and very helpful with my luggage. The breakfast buffet included omelettes and waffles to order as well as fresh fruit. The entertainment available Saturday nights (salsa dancing) did not interfere with my getting a good night's sleep which made the stay good August 6, 2013
Rated 2 out of 5 by This hotel needs a face lift. Very dated. On Thursday we stayed at the Sheraton Mission Bay and then went to the 4 points. Very disappointed. The first night the room was old, carpet is rolling up. There was a hole in the ceiling from a water leakage from tub above us. While using toilet I was splashed by the leak. After I requested a new room we were moved to 2nd floor. The room was a little more update but still in need of a face lift. Very disappointing. I have stayed at 4 points by Little Italy and in the past if we are comparing apples to apples. It was very nice and I would return to that 4 points! August 5, 2013
Rated 5 out of 5 by Pleasant Just an overall pleasant experience. Could use a little more towels and washcloths. August 5, 2013
Rated 5 out of 5 by Excellent Location I was most skeptical when learning my wife had booked a Four Points hotel. After having bad experiences at Four Points in Chicage/Nashville I was most surprised when we checked in to this spacious Four Points on Aero Dr., San Diego. Very clean and comfortable. Easy access to downtown plays, baseball, shopping etc. We will return should our travel take us to San Diego August 5, 2013
Rated 1 out of 5 by This hotel has unexpected features after arriving hotel, we were shocked by this structure. it is like a loft with rooms on 3 different floors. the staff were kind though. we asked for the filter in the morning once we cannot find it in the coffee machine, however, until we checked out, nobody showed up after they told us through the phone that they were coming. further more, they told us that they ran out of tooth brush, however, it is their job to maintain enough in stock, not to tell the customers that they could not provide it. August 4, 2013
Rated 4 out of 5 by hotel value for the value the location and amenities where excellent! August 4, 2013
Rated 1 out of 5 by DO NOT STAY HERE! i had to change three times to get right room for me. first room seems like someone smoke in the room, second room was ada room, thrid room was ok. Still i can see the stain on the sheet, and hair on the bathtub. No spg recognition, it's an old property. I will not stay here again, i will probably not stay at SPG anymore August 3, 2013
Rated 2 out of 5 by Expected better service I seriously expected better service! I had been searching for a hospital near the children's hospital and I found this one with shuttle which I thought was great! I really needed someone to transport me from hospital to hotel and vice-versa the next morning. After several phone calls I was able to get someone to pick me up. Which I thought was going to be an easier thing to do. Also, I had two kids with me. Very overwhelmed by a long day and the man who picked us up was not attentive enough to help me load and unload my stuff. I had made my reservation a week prior and I even gave my card number to the man on the other line. He was short in his explanation and told me everything was ready for my stay. I even got points and emails confirming everything. However, when I got to the hotel the story was changed. The man at the front desk was rude and said the hotel room had not been paid off. That was not a problem, I could pay but why was it not paid for when I was told I didn't have to worry about anything? I understand checking in and giving them my card for identification purposes but the attitude was not the best. Then he pointed to a not so pleasant looking area and stated I would be staying there in the room at the corner. I understand I was getting a discount because I had a patient at the hospital but if I would have known I would have paid the regular price or better yet- stayed in a BETTER hotel! When I walked into the room I noticed it had a weird smell. To me it seemed as if it was a room they really didn't care for. I was too tired to even bother calling the front desk. Then, the bed sheets smelled as if they had not been cleane before. It was gross! The next morning, I had to ask for my receipt. The shuttle was "good" because they took me to the hospital but the man did not help me again. I seriously expected a better stay--- the room was the biggest concern I have. In Rady's Children's Hospital it is being promoted as a good hotel where I can stay worry free. I understand the discount but I shouldn't be treated differently because I am getting a discount. I have stayed in other hotels in the area which are even less costly and I have not felt as if I am being discriminated for paying less. At least the bed sheets were clean! I wouldn't recommend this place. The food in the restaurant was delicious but the hotel room I was very disappointed. I seriously hope this kind of service was only provide to me and not to other guests who are in the same situation because it is sad. I thought I would stay in a clean place and it did not happen. August 3, 2013
Rated 2 out of 5 by Hotel disappointments 1. I was charged $20.00 more at check-out than quoted when I placed the reservation. 2.. Women's bathroom across from Citrus was not tended to, disgusting. It had a sewer smell. The toilets does not flush well. 3. Both beds in my room were uncomfortable. July 30, 2013
Rated 3 out of 5 by why can't they fix the water pressure regulators on the showers? this is the 3rd month in a row that I've had a room where I can't get more water to come out of the shower than what comes out of the tub spigot!! Luckily, I'm short and can squeeze under the shower head to get a few dribbles of water to take my morning shower...I report it every time I check out. it doesn't seem to matter if you are in a Starwood room or not. Other than that, it's a great value for the money and the employees are very nice July 29, 2013
Rated 4 out of 5 by Hotel met my needs I was looking for a location near Sea World where I could use my points. This hotel met those needs and I could get the maximum number of nights for the points I used. July 29, 2013
Rated 3 out of 5 by Fit the Bill The hotel met the purpose. I needed a simple room and that is what I got. July 29, 2013
Rated 3 out of 5 by Not clean or quiet I stayed here overnight on business. The room was not clean. The paper cups (please provide real cups) were dirty. I tried to brew hot water but the coffee pot was filthy. The bathroom had not been wiped down. The air conditioner was loud, and you can hear everything your neighbors are doing. July 26, 2013
Rated 2 out of 5 by This Hotel needs improvement Mold in the bathroom, chair at desk torn and leather cracked, and cigarette burns in curtains July 25, 2013
Rated 4 out of 5 by refrigerator loved having frig and microwave, big plus. The refrigerator only works when the doors of encasing cabinet are left open, should be a sign explaining this July 24, 2013
Rated 3 out of 5 by A true disappointment The appearance of the hotel looks good, but a closer look reveals some disappointment. Strong WiFi signal, but no throughput--too many other guests using it. Fitness center has 5 machines, 2 of which are broken. Toilets take several flushes to finish the job. Ordered salmon at the Citrus restaurant, which was good, but it was sitting on a burnt piece of wood. It seems they put the wood in the oven, and so my meal reeked of burnt wood. One of the elevators has a door that closes approximately 1 second after it opens. If you're not quick enough, you may need to take the next elevator, or even worse, you may get attacked by the elevator if you try to enter. Ordered room service. The guy showed up on time with the right food, but clearly was not happy about being there. No smile, no thank you, no confirming that the order was right. Thankfully, it was. I've been in plenty of budget hotels, but this was a total disappointment. I would complain, but I wouldn't know where to start. July 19, 2013
Rated 2 out of 5 by Odd Layout This hotel has a strange layout. The hallways of the hotel look like a jail. The room decor is dated. For a Sheraton I expected better. July 18, 2013
Rated 2 out of 5 by not a good Experience We arrived at 12pm on Sunday July 14 and we Were told to come back at 3pm for regular check. We came back at 345pm and rooms were still not ready. It was our Anniversary and we just wanted to relax so they gave us a handicap room instead. Went to the fitness center in the morning and there were no towels or cups to drink water. I would not recommend this location at all. July 16, 2013
Rated 5 out of 5 by Great Stay Very clean and comfortable hotel and room. Great location and close to shopping centers restaurants. July 15, 2013
Rated 5 out of 5 by This hotel has great features. We were very happy staying at this hotel. Not only were there great features but the staff was very friendly. One thing that stands out was how helpful they are especially the manager Rex who tried to get us a room for another night without jeopardizing any other client. That is what you called customer service at the best. It is close to UCSD which was our primary destination. July 15, 2013
Rated 2 out of 5 by Neglected Property - High F/D Staff Turnover We live in the area & do "stay-play-vay" -cations every 6-8 weeks- here 6 times since November, 2012. Each visit gets progressively worse.The front desk turnover is very troubling - staff unfamiliar with rates/ packages. Do not recognize, nor make gold members feel "special". A giant roll of carpet in the "C" bldg. has sat there since Dec.'12 Dresser drawer in room wouldn't stay shut and I rammed my leg into it. Poor bedding/pillow quantity/quality, trash/litter in pkg. lot. TV volume poor, etc. On Mem Day, f/d ran out of 1/4's for laundry while Mr. Bernie (owner) sat at his corner spot counting his $$$, and cutting coupons (???) July 15, 2013
Rated 3 out of 5 by Entertainment needs upgrading The television appeared to be a high definition television but the programming was not making the picture blurry and of poor quality.. The number of channels were limited. The mattress in the room was also uncomfortable. I've come to expect better from Starwood. July 15, 2013
Rated 2 out of 5 by Probably a bad week. Don't think sheets were changed from previous stay. Room overlooked the pool, first night a raucous pool part at 3:00AM by tours bus load of Japanese tourist. Guess their body clocks were off. Room OK, but a little outdate for an SPG facility. Probably would have had a different outlook without the pool party. July 13, 2013
Rated 3 out of 5 by Bad Location. Very Very Noisy This had to be one of the loudest hotels I have ever stayed in. I frequent hotels all over the world on average 150 nights a year. Would not recommend this hotel at all. The clientele seemed to be young single people. They were loud, rude, obnoxious and down right unfriendly. The staff was not much help after I called several times to the front desk during our 3 day stay. July 6, 2013
Rated 3 out of 5 by Very Average As a frequent traveler I have a personal check list I use at every hotel I stay in. I can't fault with this hotel based on their over all questions however they fail to ask some basic questions that a repeat customer maybe looking for in a room. In today's world please have adequate outlets for electronics. My room had 1 plug in and that was at the desk. Unless you wanted to sit in the bathroom. The noise level was awful. I had to call the front desk twice around midnight because people were yelling from the first floor to the top floor. I know very well the front desk had to hear it because they were less than 30 feet from the elevators. The bedding was below average. Pillows were bad. Bathroom fixtures were falling down from ceiling. Desk chair was literally falling apart. July 5, 2013
Rated 5 out of 5 by Pool The kids enjoyed the pool. Location was conveniently close to what we wanted to see. Shuttle service is good. Hotel staff was friendly and helpful. July 3, 2013
Rated 4 out of 5 by Hotel is clean The room is clean. water temperature is easy to adjust. June 30, 2013
Rated 4 out of 5 by Nice Room Everything was great except the phones don't work. I tried to use it to call for room service but the telephone buttons didn't work! I was just too lazy to go downstairs to tell the front desk that their phones don't work. I'd stay here again, but probably would let the front desk know that they need to fix their phones. June 28, 2013
Rated 5 out of 5 by Great Stay Maria at the front desk was great. Arturo, Oscar, Denise and Wil at CItrus were all fantastic. Very hospitable staff. Great stay! June 25, 2013
  • 2016-06-30 T14:07:38.864-05:00
  • bvseo_lps, prod_bvrr, vn_prr_5.6
  • cp-13, bvpage2n
  • co_hasreviews, tv_592, tr_592
  • loc_en_US, sid_671, prod, sort_default
<<prev 11 12 13 14 15 ... 21 next>>