Rated 5 out of 5 by Oenophile Kearney Mesa Hotel
Excellent for business travelers.
September 8, 2014
Rated 4 out of 5 by Jack30 Quite hotel
Some difficulity with the internet. Staff was very helpful at all times. Frig and micro were great. Housekeeping was great.
August 23, 2014
Rated 3 out of 5 by Marie777 Service
the rooms aren't upgraded but the lobby is beautiful...maid service is poor, I had to call for towels each day....my basin had a extremely slow drain/clogged, which was never taken care of....the restaurant is terrible, DO NOT EAT there...the food is horrible....
May 28, 2013
Rated 3 out of 5 by Emuciti Entertainment needs upgrading
The television appeared to be a high definition television but the programming was not making the picture blurry and of poor quality.. The number of channels were limited.
The mattress in the room was also uncomfortable. I've come to expect better from Starwood.
July 15, 2013
Rated 5 out of 5 by Choo42 Great place to stay
Staff were most helpful and courteous. Food was great. The hotel is spacious. My room was roomy and clean. Room for meeting where I was speaking was very nice. Technical person was helpful. The shuttle was very timely to pick me up and take me to airport.
October 12, 2013
Rated 5 out of 5 by hankel Mr.
Was so please with the hotel.
The staff was fantastic.
September 3, 2014
Rated 1 out of 5 by Starpoints83 Too noisy room
My room number was between 1061 and 1065.
Music room was very close to our room.
And music noise continued until 1:30 am.
It is very unbelievable that the music room locates very close to the guest rooms, and the music room is open until 1:30 am every night.
May 25, 2012
Rated 3 out of 5 by USrugger Tired...
Gym was sad, with broken machines.
Pool was green.
AC sounded like a jet with a broken engine; when I tapped the cover it fell off, revealing a dust-crusted machine.
Room was tired.
Nice: microwave & refrigerator...even though the latter was completely warm.
August 26, 2013
Rated 2 out of 5 by Favorite Hotel disappointments
1. I was charged $20.00 more at check-out than quoted when I placed the reservation.
2.. Women's bathroom across from Citrus was not tended to, disgusting. It had a sewer smell. The toilets does not flush well.
3. Both beds in my room were uncomfortable.
July 30, 2013
Rated 3 out of 5 by cardboard reservations
I went to make reservations for 4 consecutive nights. I had to make a reservation for each night seperatly. I have to check out and check back in at the front desk each day of my stay.
Not very efficiant.
July 16, 2014
Rated 5 out of 5 by SantaClaus Hotel had everything I needed.
The hotel exceeded my expectations. The rooms were nice and clean, pool area was beautiful, the lobby and restaurant had a modern look and the banquet room we had was great. I liked the trees and grassy areas around the hotel.
June 23, 2014
Rated 5 out of 5 by franciepen shuttle service
Ed is very helpful and courteous.He goes out of his way to proved great service. After 15 years of staying in Hiltons I switched from Hilton to Starwood because of the friendliness and shuttle service. Not all hotels offer this in San Diego.
May 23, 2014
Rated 3 out of 5 by DAK1972 Great location
I was immediately served when I arrived and the front desk was very helpful. Every time I needed something I never waited at the desk. The only unfortunate things was the pool was not clear and seemed slightly green. Other than that its a great location.
August 23, 2013
Rated 5 out of 5 by Lacy47 Hotel was very roomy and open!
The hotel was exceptionally nice and the rooms were top notch! Everything was great and the the housecleaners were very nice! Highly recccomend it! Could use a few more decorations on the walls, seemed a little bear but maybe that is the look you want!
August 8, 2012
Rated 3 out of 5 by GlennH good hotel, but problems with the room
Overall the stay was pleasant, but had the following issues that were not resolved (although I was only staying for one night)
1. Jacuzzi jets did not work in the suit; 2. Toilet did not flush well; 3. TV remote in bedroom does not turn TV on and off
January 7, 2013
Rated 4 out of 5 by jd77 This hotel has been good for us
We have stayed here many times and have found it to satisfy our needs. It is out of downtown, but handy to the entire area which we desire! The staff has always been very accommodating. We have recommended it several times.
June 18, 2014
Rated 3 out of 5 by Rocpb Convenient Location
The issue regarding what is done if the "Green Card" card is placed on the door was a little confusing. The misunderstanding resulted in towels not replaced and trash not disposed. Otherwise the service was acceptable.
June 23, 2014
Rated 3 out of 5 by Hank The Hotel has several exemplary employees
In order of their superior customer service skills, it is my pleasure to recognize Four Points Sheraton employees (Aero Drive, San Diego, CA) by first name and position. They are:
- Will (Bartender)
- Jovanni (Front Desk)
- Luiz (airport Shuttle)
April 27, 2013
Rated 4 out of 5 by GinnyJ63 Good place for family
The hotel was very conveniently located to where we wanted to go. The room was very comfortable and the amenities good.
August 17, 2014
Rated 2 out of 5 by Lolita69 This Hotel is outdated
There needs to be a lot of upgrades to this hotel. The rooms have no life. The beds and pillows are too soft. We both woke up with neck pain. There is no art work anywhere in the hotel. The hallways look like a dormitory. The amenities were poor.
September 26, 2013
Rated 5 out of 5 by Goodstay2012 Great stay
Great Stay and rooms. Staff was friendly and everything I needed I was given. Close to many shops and malls. Free Parking (only real hotel that does not charge for parking , always a plus) and free shuttles to many locations. Highly recommended.
December 10, 2012
Rated 3 out of 5 by slinky Ok hotel
The hotel is average. The rooms are old and need refurbishing, especially the furniture, microwave etc. The person that makes the bed should not mess with the stuff that you leave out on the bathroom counter. The bathroom needs updating as well.
April 11, 2013
Rated 5 out of 5 by Momsweekend2014 Giovanni was the best!
Giovanni checked us in, helped us with a room switch, handled other issues and checked us out with professionalism and a smile. Our first room had toilet issues and Giovanni quickly found us another room with a functioning toilet and better view. When we transferred rooms, my daughter left her shoes in the other room. We she called to the front desk to let them know what happened, she was told the room was occupied and to wait until Sunday, when they were to check out? It's Friday, and what was she suppose to do without her shoes? We went to the front and happily saw Giovanni, who informed us that housekeeping would not be in until 9 and will inquire with the people in the room. My daughter and I went for breakfast and retuned in the afternoon and her shoes were at the front desk. Thank you, Giovanni!! We were so happy that he was able to come to a better solution than the female staff member who suggested she wait until after the people checked out...not a reasonable solution! Giovanni is the best and wish all hotel representatives were like him.
March 24, 2014
Rated 5 out of 5 by Bozeman4 Expectations
The rooms were spacious and clean. Especially important- very quiet! The staff went out of their way to answer any questions, and help whenever they could. The free breakfast was very good, and a nice surprise. The hotel was a good value.
November 26, 2012
Rated 3 out of 5 by BlackEagle MYF-FourPoints
The rooms are worn, torn, and somewhat dirty. Prices are somewhat high for the quality. Location was my sole reason for this selection. I have stayed here many times in the past 4-5 years ago and it appears time to get an update started.
December 5, 2011
Rated 4 out of 5 by Bruingal Easy Access
always stay at this location due to easy access off several freeways, plenty of parking, nice pool, spacious location
August 13, 2014
Rated 5 out of 5 by G1949 The service at this hotel was excellent!!!
My stay was great, the staff went above and beyond what I sometime experience at other hotels. The shuttle service drivers were great.
The only issue was the pillows, which were flat, the feathers quills poked out of the pillow case.
November 19, 2013
Rated 3 out of 5 by DSD1963 Wish It Was Better
Fixtures in the bathroom were not in good order. There was a broken off tile in the tub and the shower control was completely broken. Lav sink was loose and almost falling off and dead bugs on the bathroom floor. Can't recommend.
December 2, 2011
Rated 5 out of 5 by Jerryguru Very Nice Hotel
I was in San Diego on business and stayed at the 4 Points and was pleasantly surprised. The staff was very friendly and Oscar in the restaurant was great. Loved the lobby coffee bar. The room was perfect and very well appointed.
November 15, 2012
Rated 3 out of 5 by Beachwalker614 Comfy clean bed
The bed, pillows and towels were new & comfortable. The room was clean but worn.
It was very noicey with slamming doors, yelling, whining, & crying children and the sound of water running .
June 27, 2014