Four Points by Sheraton

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Rated 3.3 out of 5 by 529 reviewers.
Rated 4 out of 5 by Hotel is enormous! My Husband and I only stayed 1 night but the room was great., nice & clean. The staff was very helpful. The only difficulty was remembering which section of the hotel we were in. Many many long hallways! But I would definitely recommend this place. And my husband & I will be back. November 11, 2013
Rated 4 out of 5 by Showers never have enough pressure I stay here at least once/month..great location, great staff, good price. They need to look at each room and check to see if the water actually gets to the shower head as opposed to the tub spigot. it;'s an issue every month. Not the end of the world, almost humorous at this point August 24, 2013
Rated 5 out of 5 by Recent Stay Update This was one of the best experience we had during our month long stay at Four Points, Aero Drive, San Diego. The staff was very friendly and made our stay comfortable. It felt like a home away from home. Appreciate the good work and warm cordial atmosphere provided during our stay March 4, 2013
Rated 3 out of 5 by loved the shuttle service My first room was Room 1029. But the bed made noises, like a popping sound, when you sat on it, next to the night stand . the bed needed replacing. Anyway I asked to change rooms. they gave me Room 1028, a lot better bed. The price was a little high for the quality of the room. January 10, 2013
Rated 3 out of 5 by Mixed review Great place for someone who doesn't travel a lot and can't afford a magnificent place in San Diego. Staff was very friendly and accommodating. Close to a lot of attractions. July 7, 2014
Rated 3 out of 5 by About what you'd expect This property is what I expected. While I'm an SPG member, I wasn't placed in a room for SPG guests. However, my colleagues who aren't SPG members were placed in an SPG room. My room was missing a hair dryer, but after a call to the front desk, someone delivered one to me. June 3, 2012
Rated 5 out of 5 by shuttle service Ed is very helpful and courteous.He goes out of his way to proved great service. After 15 years of staying in Hiltons I switched from Hilton to Starwood because of the friendliness and shuttle service. Not all hotels offer this in San Diego. May 23, 2014
Rated 5 out of 5 by Cool Place! Oooh, check it out: When walking through the central area where the elevator is, see if you experience the optical illusion where looking down each lengths of building wings it almost appears to look like large wall mirrors - cool! Very nice facility. Had a wonderful stay! June 3, 2013
Rated 5 out of 5 by this hotel is great I love my stay at the hotel the personal were very nice and helpull make me feel and my family like home...and the room and maid and housemen were very nice with a big smile...thanks July 1, 2014
Rated 5 out of 5 by Great price, great hotel staff... just all great Stay at the hotel for 5 minutes and all was perfect. Staff at the front desk exceeded my expectations (nice work you all!!). And the free parking is a great plus. For all i paid it was all what i expected and was perfect. We will stay here again and recommend the place. July 22, 2012
Rated 3 out of 5 by Comfy clean bed The bed, pillows and towels were new & comfortable. The room was clean but worn. It was very noicey with slamming doors, yelling, whining, & crying children and the sound of water running . June 27, 2014
Rated 3 out of 5 by Hotel Shuttle This hotel is far from San Diego Convention center and business district. It is close to Trolley stations , but needs more shuttle capability to take guests to the nearest public transport. June 27, 2014
Rated 3 out of 5 by Nice Hotel, Peaceful Location We always choose Four Points Sheraton to stay at when in the San Diego area. It's conveniently located in a quiet area with plenty of parking. The hotel staff is always pleasant and helpful. Although the rooms are a little tired, they are clean and beds are comfortable. December 13, 2012
Rated 4 out of 5 by this hotel was good The hotel was ok i had bad service by a couple of the host. But one host Rebecca was really nice and was trying her hardest to fix the problems i had Alo manger was really nive and help me out. Besides all the problems i had it still is good hotel close to all the parks June 28, 2012
Rated 5 out of 5 by My first visit to California I had great service on my very first trip to California, staying with you on January 6-8! Thank you! I think all I need to know is how to get the points earned onto my Starwoods account and how to merge the two Starwoods accounts that I apparently have. Thanks again! January 13, 2014
Rated 1 out of 5 by Housekeeping and gym fail - There was food left in the refrigerator from a previous guest. Gross! - There were hairs in the bathroom sync. Yuk! - Gym is the size of a matchbox and one of the two running machines was not working and barbell all over the floor - I do not recommend, at any price. September 23, 2013
Rated 2 out of 5 by Tired Property This place is a good crash pad; Get in late and exit early. Otherwise, it leaves a lot to be desired. July 21, 2014
Rated 4 out of 5 by Our hotel in the San Diego area My wife and I are in San Diego at least once a year and will stay at this hotel due to its central location and services. However, having access to a car is mandatory. July 3, 2014
Rated 3 out of 5 by Service the rooms aren't upgraded but the lobby is beautiful...maid service is poor, I had to call for towels each day....my basin had a extremely slow drain/clogged, which was never taken care of....the restaurant is terrible, DO NOT EAT there...the food is horrible.... May 28, 2013
Rated 3 out of 5 by Entertainment needs upgrading The television appeared to be a high definition television but the programming was not making the picture blurry and of poor quality.. The number of channels were limited. The mattress in the room was also uncomfortable. I've come to expect better from Starwood. July 15, 2013
Rated 3 out of 5 by great of location It was my 40th birthday and i wanted to be close to the freeway July 25, 2014
Rated 5 out of 5 by Great place to stay Staff were most helpful and courteous. Food was great. The hotel is spacious. My room was roomy and clean. Room for meeting where I was speaking was very nice. Technical person was helpful. The shuttle was very timely to pick me up and take me to airport. JC October 12, 2013
Rated 3 out of 5 by Tired... Gym was sad, with broken machines. Pool was green. AC sounded like a jet with a broken engine; when I tapped the cover it fell off, revealing a dust-crusted machine. Room was tired. Nice: microwave & refrigerator...even though the latter was completely warm. August 26, 2013
Rated 1 out of 5 by Too noisy room My room number was between 1061 and 1065. Music room was very close to our room. And music noise continued until 1:30 am. It is very unbelievable that the music room locates very close to the guest rooms, and the music room is open until 1:30 am every night. May 25, 2012
Rated 2 out of 5 by mediocre Fantastic staff - very helpful, but the overall condition of the hotel is mediocre. July 21, 2014
Rated 2 out of 5 by Hotel disappointments 1. I was charged $20.00 more at check-out than quoted when I placed the reservation. 2.. Women's bathroom across from Citrus was not tended to, disgusting. It had a sewer smell. The toilets does not flush well. 3. Both beds in my room were uncomfortable. July 30, 2013
Rated 4 out of 5 by hotel is quiet Quiet, clean, comfortable July 30, 2014
Rated 3 out of 5 by Great location I was immediately served when I arrived and the front desk was very helpful. Every time I needed something I never waited at the desk. The only unfortunate things was the pool was not clear and seemed slightly green. Other than that its a great location. August 23, 2013
Rated 5 out of 5 by Hotel was very roomy and open! The hotel was exceptionally nice and the rooms were top notch! Everything was great and the the housecleaners were very nice! Highly recccomend it! Could use a few more decorations on the walls, seemed a little bear but maybe that is the look you want! August 8, 2012
Rated 3 out of 5 by good hotel, but problems with the room Overall the stay was pleasant, but had the following issues that were not resolved (although I was only staying for one night) 1. Jacuzzi jets did not work in the suit; 2. Toilet did not flush well; 3. TV remote in bedroom does not turn TV on and off January 7, 2013
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