Four Points by Sheraton

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Rated 3.3 out of 5 by 445 reviewers.
Rated 5 out of 5 by Awesome Hotel! The location of Hotel is within 10 minutes of sea world, old san diego, and mall. The front desk staff was courteous and very helpful. I would not hesitate booking another stay with this hotel. August 6, 2013
Rated 1 out of 5 by not recommended especially for business travellers Room & bathroom are small according to american standard No broadband connection throughout stay for 6 nights despite technicians trying to fix the problem the 1st 2 nights. poor shuttle service December 17, 2011
Rated 3 out of 5 by This hotel needs some work The breakfast is basically a continental breakfast, which is usually free at hotels. It's not worth $14. We were on the 3rd floor which was very hot and we could never get our room to cool off. June 3, 2013
Rated 3 out of 5 by Great Location! Room was clean, cheerful, comfortable and quiet. Lovely outdoor property and spacious interiors. Great location with access to many freeways and major attractions all less than 15 minutes away! February 24, 2013
Rated 3 out of 5 by Four Points Sheraton, San Diego Hotel rooms are small and dated, need to be renovated. The bathroom was extremely small, but clean. Shower had great water pressure which is a great plus for me. The beds are very comfortable. March 20, 2013
Rated 3 out of 5 by Pavillon attended an event at the pavilion. very bad acoustic and wall paneling at the ceiling were missing. it seems the air-conditioning are not working and the food (meat) served were cold and hard. July 25, 2012
Rated 5 out of 5 by This hotel has great services From the time I enter the hotel. I was greeted and treated with much care. The room was very clean and sound proof. Just what I needed for a good nights rest. Next time I will stay longer January 3, 2013
Rated 4 out of 5 by New Year's Stay 2013 The front desk staff and room staff were very friendly. The made to order omelettes were yummy and the dining room staff were attentive as well. Had a great time. I would stay here again. January 3, 2013
Rated 4 out of 5 by great location very friendly staff, most things were in great condition, if u want the green points u have to keep asking for them unfortunately, nice pool area, overall a nice experience October 4, 2013
Rated 4 out of 5 by Service and Staff The service when I spoke with the reservations center was excellent. The excellent service continued with the front desk staff who were helpful, accommodating, personable and friendly. July 15, 2012
Rated 3 out of 5 by reasonable Overall this hotel served my basic needs. Nothing fancy but good value for price. Staff was pleasant and helpful, rooms were okay. Restaurant & room service choices somewhat lacking. January 24, 2013
Rated 1 out of 5 by Dirty room & billing issues Dried pee in the restroom and the mattress was not even. Oh and dont let me forget my billing issue. I was overcharged for this bad experience!!! And now Im fighting the charges August 12, 2012
Rated 2 out of 5 by Towel Mind Games I stayed Labor Day weekend on points to get out of the Phoenix heat and the room was nicely renovated but we needed some towels for the beach and therefore took the room towels. We asked housekeeping for additional towels, that way maybe we wouldn't have to use the damp towels we just showered with and were told flat out no. We returned that evening to find the room made but no towels were replaced. It was as if the lack of towels in the room signaled that we would not need fresh towels the remainder of our trip. I went to the housekeepers out in the hall and asked them for more towels because we had to jump in the shower and head out to dinner. They said they'd come by in 5 mins with more towels even though there were clean towels staring me in the face on the cart. 20 mins later I went to the front desk to complain, they sent up towels 10 mins later. These are not 300 thread count Egyptian cotton towels, I doubt a cheaper towel could be found in the western hemisphere, just let the guests take towels when and where we please and don't monitor our towel usage and make people late while we wait for our towel rations. September 3, 2013
Rated 5 out of 5 by High class hotel at economical price We stayed at the hotel for one night and found it of superior quality. I would definitely recommend it. It was clean, cost effective, comfortable bed, had nice pool area. April 29, 2013
Rated 4 out of 5 by Hotel met my needs I was looking for a location near Sea World where I could use my points. This hotel met those needs and I could get the maximum number of nights for the points I used. July 29, 2013
Rated 5 out of 5 by Great stay! This hotel was a great value with an excellent location. The staff was friendly & helpful and the pool and grounds were very nice. The free shuttle was very convenient. July 15, 2012
Rated 5 out of 5 by Beautiful facility This hotel is very nice. The rooms are great and the entire facility is very nice. There were some loud young people at the pool late at night but otherwise all good. May 20, 2013
Rated 1 out of 5 by The hotel needs a lot of improvement The room was not clean, the air conditioning did not work. There was not adequate, if any, air conditioning in the common areas. Cafe and bar services below standard. September 4, 2012
Rated 4 out of 5 by Girls night out Had great stay at the Hotel. The club downstairs gave us another option for our night out. I wish they had grills on the premise. Would have made for a nice cookout. October 3, 2012
Rated 5 out of 5 by Excellent as always I had my son's wedding reception at this hotel last year and fell in love with it. The staff is amazing! Every time I travel to see my son inSan Diego, I stay here. May 13, 2013
Rated 5 out of 5 by First time stay The staff was great, especially appreciated front desk supervisor Arturo, excellent service! The staff in the breakfast area was also very friendly and helpful! May 20, 2013
Rated 4 out of 5 by Great value and service The Four Points San Diego on Aero Drive provides consistent good price value, friendly and ackowledging staff and a surprisingly fine menu. I recommend it. Jerr November 19, 2012
Rated 5 out of 5 by Thank You Four Points San Diego on Aero provided me with very good value and a staff that is attentive and focused on the customer. I refer friends and associates there. December 14, 2012
Rated 4 out of 5 by refrigerator loved having frig and microwave, big plus. The refrigerator only works when the doors of encasing cabinet are left open, should be a sign explaining this July 24, 2013
Rated 5 out of 5 by Very nice hotel, staff & value Very accomodating hotel and near the Little Italy District. Very good value, clean & friendly staff! Definitely would return when visiting San Diego. August 26, 2013
Rated 4 out of 5 by Great location The location provided quick access to freeways taking us to San Diego sites in little or no time. Quiet location allowing us our needed rest. September 19, 2013
Rated 4 out of 5 by Quick one Just a quick comment ... on my second night, room service forgot to go to my room anf fix tghe bed, change the towels. No big deal, but just a feedback May 3, 2013
Rated 5 out of 5 by Quiet and Comfortable The room was clean & quiet. The room was of good size and the King size bed was very comfortable. The parking is well located to the rooms and FREE.... March 22, 2013
Rated 1 out of 5 A/C is tooooooo noisy A/C is toooooooo noisy. Like a train running all the night by you pillow. Can you imagine that? I will never stay in this hotel. Never, ever! September 9, 2013
Rated 5 out of 5 Pool The kids enjoyed the pool. Location was conveniently close to what we wanted to see. Shuttle service is good. Hotel staff was friendly and helpful. July 3, 2013
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