Rated 5 out of 5 by Montour Excellent choice!
After running into a speed bump with multiple events in York during our groups desired weekend, we stumbled across this hotel! It's a keeper. We have already booked for next year. Couldn't have been more pleased. Everything is top-notch. Pool is beautiful. Great location! Cheddars across the street is a terrific choice for dinner.
26. April 2013
Rated 5 out of 5 by mb3517 Service
The service by the staff is excellent. Hotel personnel are always able to accommodate me with anything I need. They are polite and professional at all times.
13. Januar 2012
Rated 4 out of 5 by hotelrevi22 Good but can be better
This is my second time at this 4 Points facility. Reason I like it is the proximity to the outlets and the Sight and Sound theatre. Free breakfast on weekends, it has a pool, jacuzzi, weight room- The issue is that the room where the pool is located is not warm and the hot tub does not warm up enough either. The weight room is outdated and needs fixing. Although free breakfast is better than no breakfast, it stops at 10 am-something that should me moved closer to 11 am so that people leaving the hotel have time to pack up and leave by 12 noon without having to rush down stairs to eat and then go back up and get things ready. I did experience alot of young children roaming the hallways, but it was manageable. The bar closes prettty early as well and it should be open a little later and have a much more friendlier bartender.
4. Dezember 2013
Rated 4 out of 5 by pk052381 Very Good Choice
I stay here all the time for work. The best thing about this hotel is the staff -- great customer service skills, very friendly, and always willing to help. It's the only hotel I'll stay at when I'm in the York area.
5. Juli 2013
Rated 4 out of 5 by Bob18 Better than in past
Stayed here before, previous reviews have been deleted. In the past I have experienced this hotel being overrun by kids (young sports teams on tour buses). This stay was fine, hotel was minimally occupied.
1. August 2012
Rated 3 out of 5 by MoreMemories Disappointing
Setting expectations at Four Points levels, compared to other SPG properties, my experience failed by that measure. This experience can be summarized by three incidents. First, no SPG Platnium recognition, no reward choices offered. Second, when I inquired about substituting my evening complementary drink for an additional breakfast coupon, the answer was no even when I informed the host that I was a Platinum guest. I have been successful negotiating this exchange at other SPG properties. Third, the breakfast was a DISASTER. No clean tables and one overwhelmed waitress. I bused my own table and helped myself to buffet in need of attention (Food shortages, cleaning, etc.) I left after ten minutes when it became apparent that my water and coffee were not arriving. This is a dated property but generally clean. Is the bedding SPG standard?
9. August 2013
Rated 3 out of 5 by Embarrassed Mixed Feelings
Elevators are small and slow, long wait time. Only 2 machines were working in the fitness center. The old lady bartender at the lounge was extremely rude. But room was comfortable. Plenty of parking. Free breakfast was a plus, but food was cold. Hotel was close to highway, great location. free wifi
25. Juni 2012
Rated 2 out of 5 by ggmjr quite disappointed
This hotel is 5 minutes from where I live. During the week, I am in another state for work. I had the opportunity to do some business around my house and my wife and I chose to stay here while we had painting done.
Could not be more disappointed. The SPG recognition was non existent. I received exactly the room I booked with 0 upgrade. I asked about it and was told I needed to clear it with the GM who was unavailable? Really, that is not the TC of the program.
The lobby, bar and restaurant are redone nicely with great food. The rooms have redone bathrooms, but the room itself is many years past due for a renovation.
15. Juni 2012