Rated 5 out of 5 by Robin Westside Brew House
I have been coming to the Four Points Manhattan Chelsea for some years -- both for business and pleasure. It is in a great location but as I travel alone alot on business, there are times I just want to have a good meal in my hotel. Westside Brew House has just joined this hotel. It is simply perfect. They re-did the interior of the restaurant/bar and moved it notches from before. The food was excellent and those that ordered while I was there also complimented the food. The menu is varied, and in the evening, the music is fun but not blaring. There is a great list of specialty cocktails and all are served in a frozen stemless martini glass. Such a nice touch. Linen napkins, a woven placemat and friendly bartender. After my 14 hour day -- who could have asked for more! But there is something else that needs to be noted. Although NYC is famous for its diverse and fabulous restaurants, for a morning breakfast meeting, there are slim pickings. There is one usual "power breakfast" place, but the last time I met there, with my new president, among others, it was so noisy you could not hear yourself think. The Westside Brew House has an amazing breakfast menu from the divine to healthy options. With te decor and no noise distractions, it is a PERFECT place for breakfast. And if you enjoy dining al fresco, there are tables in its front courtyard area.
I do not write reviews all that often, I travel too much to make sure I get that "thank you" back to a business even with the best intentions. I made a promise to myself this time that I would take the time. Enjoy the hotel, but there is nothing better than a well-run, thoughtful dining experience for business or families that deserve accoulades. Congratulations Four Points and Thank You Westside Brew House.. I'm coming back to NY in mid-June and again in July and will be staying at this hotel simply for your incredible add to the overall Starwoods experience.
Rated 5 out of 5 by PeterPan Good staff
Perhaps one of the friendliest hotel staff ever. Altia, Hussein, Hakim, and Jessica were always friendly, welcoming and helpful. In all the hotels in NYC that I can pick from, this hotel ranks as one of my favorites.
Rated 5 out of 5 by BigRobbieStyle Staff was very attentive
Great staff, they called me by name and accommodated my late checkout request.
Rated 5 out of 5 by kookyterp Great Location
The hotel is in a great location with access to the wonderful area of Chelsea. Daily cupcakes from Billy's Bakery put this hotel over the top :)
Rated 5 out of 5 by JJforreal Great Location
I loved the location. Two blocks from the subway station, Whole Foods 100 feet away. It was better than being in the Times Square congestion. The staff was very friendly and helpful.
Rated 5 out of 5 by patrick415 locked out
even though i was locked out of my room and was unable to sleep in that room for one night the staff was helpful.
Rated 5 out of 5 by Andy Great Downtown Location
The staff at Four Points were all exceptional. The desk anticipated and met your needs consistently. Bag handling and taxi availability exceeded any reasonable expectation. The rooms are dated and priced acordingly. The staff more then supplements this single drawback with over the top service. Four points has become our New York City destination.
Rated 5 out of 5 by Rich Staff was outstanding.
All of the staff members we met at the hotel went out of their way to make our stay enjoyable. No request was too much for them, and they always responded with a smile.