Rated 3 out of 5 by Meme40 don't count on internet
You have to buy internet/wifi if you want it in your room. And even when you pay for it, it's not a guarantee that it will work. For me it was really slow and I couldn't even open e-mails.
My room key stopped working more than 10 times during my visit there which was for 5 days. Meaning that I constantly had to go to the reception to get it fixed.
This was a real bummer!
I didn't have the breakfast there, but only because it wasn't "allergenic friendly". I don't eat gluten or milk products and that only left me with fruits. :(
The rooms were nice and clean, the beds were comfortable and I slept well during my stay.
August 27, 2014
Rated 4 out of 5 by Vincos Good Value but with Caveats
Judging against other Four Points, this one generally fares very favorably. It is, however, an old property and was built to the standards of the Olympic Village not a modern hotel. It has a somewhat institutional feel with long non-descript corridors and cookie-cutter rooms. While pleasantly decorated, the rooms lack air-conditioning. Depending on the time of the year and the temperature, this could make for an unbearable stay. I believe this fact should be more emphasized on the SPG sites as I had no idea and happened there during very warm weather.
The staff was gracious and helpful.
SPG benefits are almost a moot point as the rooms are virtually all the same. I was upgraded to "executive" but couldn't really figure out the difference. WiFi and water were provided.
I was a bit disappointed that the restaurant was not operational in the evening. There was bar food available though in the lobby and it was very good and well-priced.
July 15, 2012
Rated 3 out of 5 by Tariq47 SPG standard
The gentleman who receives us was not firendly, one day I went down to request a tea instead of coffee, he not not friendly at all and we were rebuffed. He said with anger if you want tea, go to the resturant.
For SPG, the room was standard or below. I did not feel my SPG value or apprciation. All we get is free wi-fi.
May 28, 2012
Rated 2 out of 5 by Sarah83 Hotel staff not competent and no platinum recognition
This hotel continually screwed up my reservation, my platinum status was not recognized, and when I checked out, it took 45 minutes and I was unable to get an itemized receipt to understand why my bill was the amount it was. The facilities are nice but don't stay here unless you have to.
October 3, 2012
Rated 3 out of 5 by Greg81 Basic Hotel
From the outside, probably one of the most hideous facilities I have ever stayed at, the insides are all in reasonable condition. As a result: would stay there again, depending on the price of this hotel and the other, nicer alternatives
October 1, 2012
Rated 5 out of 5 by Garypb25 This Hotel excellent rooms
Once found (Bigger name sign required) a very comfortable Hotel, very helpful and friendly staff made me feel at home.
My room was very clean and comfortable and a good size, with excellent views of the Olympic Park.
September 7, 2012
Rated 2 out of 5 by Jacobo39 Needs major improvements
Incredible that in the 21st century a 3 star hotel does not have air conditionning in each room. It was pretty difficult even to find a fan and even that didn't help to reduce the heat of the room.
August 24, 2012
Rated 5 out of 5 by eagles77373 very pleasant staff
Great hotel.very comfortable beds. The only down side was the signage for the hotel.we did not see signs large enough to let us know where hotel was. Other than that it is a great hotel.
July 26, 2012
Rated 4 out of 5 by terry64 great staff and facilities
I would recommend this hotel to anyone staying in this area of Munich. The staff went out of their way to make my visit enjoyable.
November 4, 2012
Rated 1 out of 5 by Roup1 Like a Sauna!
No Air Conditioning! Seriously, it's 2012 and no AC? It was only 80 degrees outside but the hotel never cooled down.
August 28, 2012
Rated 5 out of 5 by Gasper42 Good hotel
Close to Olympia park, and to metro is 5 min walk. You have a free parking space...
February 20, 2014
Rated 4 out of 5 by Barkeeper A great place to stay
Nice place to stay, outside the centre of Munich, but still close to the city centre.
September 24, 2012
Rated 5 out of 5 by ltlizard0902 perfect for our stay
We felt very comfortable at the hotel and were promptly greeted by friendly staff wearing the Dirndl because it was Oktoberfest.
October 1, 2014
Rated 4 out of 5 by Gadgeeked Excellent Staff
The best part of my stay was the very attentive, helpful and friendly staff; front desk associate Evelyn in particular. The service was flawless and exceeded expectations. Also, SPG Gold was recognized and I had free wifi.
The hotel location is great for the Olympic Park but not so much for the city. The subway is close but taxi drivers and car services had problems finding the hotel and it is a while to the center.
Since the building is from Olympic times of 1972 and under monument protection, the room heated up in the morning. There was a fan in the room, that I didn't like to use.
Because of the excellent staff, I recommend the Four Points By Sheraton Munich Olympiapark.
May 17, 2014
Rated 3 out of 5 by StBr The breakfast was below standart
The breakfast in the hotel was below average.
The hot food was cold and the bread old.
The guest can get their coffe on a standart coffe maschine and you only get orange juice from a service maschine.
The varity of food was to bad for a 4 * hotel.
All in all - the breakfast in this hotel was never in the correlation to any standard of a 4*hotel.
February 2, 2013
Rated 3 out of 5 by Giga2014 Convenient location - expensive though
The cost of using internet in the room is Way too High, causing that Every guest sits in the very small lobby... We experienced the staff arguing with guests about what they had comunicated regarding the internet. Not very serviceminded staff in that respect.
Talked to friends staying the same days as us, but paid less.
The socalled upgrade to Executive? I could not see what this consisted of.
But very conveniently located hotel for our event at the olympic stadion.
August 18, 2014
Rated 3 out of 5 by jojoka44 No free internet access in rooms
There are no free internet access in the rooms. I was in many hotels in Munich and everywhere was free access in the rooms.
September 5, 2014
Rated 5 out of 5 by JackJack18 Superb Staff
Fantastic experience the. Hotel is nicely located near U and BMW also Olympic Park! The staff was excellent. A small discrepancy was handled quickly and cheerfully Maren Beil is an asset to the Sheraton. Can't express our appreciation for Maren enough. Sabrina at the fron desk was also very helpful.
August 17, 2014
Rated 2 out of 5 by Rainbow Hotel Room/ Policy
The room had a dirty lampshade, no clock and the accessible wall socket to plug in a charger was loose from the wall. There were no desktop electrical plug-ins or any that were above the normal level. You are not allowed to eat in the lobby with your own food, which is embarrassing because there are no signs to tell you that. It is a lobby and no differentiation that there a bar. It isn't even a restaurant though they will find a way to get you the basics. When you enter the hallway, my first impression was that it reminded me of a hospital because of the white walls, bordered in yellow. Very plain. I can also see why there were limited pictures of the exterior on the website. The best thing about this hotel is the location. I know it isn't downtown but that is okay.
May 6, 2013
Rated 5 out of 5 by mel1865 excellent value for money
The hotel is clean, comfortable and quite. Easy access to Ubahn and local shops restaurants.
August 26, 2014
Rated 4 out of 5 by PureGlamTV Okay for one night
This hotel is o.k. for one night, if you are looking for a place close to BMW world, Olympic Stadium, TV Tower, etc. with a limited budget.
The hotel is located on a part of the historic Olympic village on the 13th to 15th floor overlooking Munich, but you will see that the building was built in 1972 or before.
Rooms are clean for a 3-star-hotel and facilities are o.k. - Breakfast typical American-Style.
Very friendly staff, frequent parking possibilities around, also grocery store, etc.
October 11, 2013
Rated 4 out of 5 by TA03 Close to Olympiapark
The best was that it is close to Olympiapark, BMW Welt and U-bahn.
August 19, 2014
Rated 2 out of 5 by Sunrider101 It gets hot during summer
It's only June, but this hotel doesn't have AC. The staff was fantastic in that they tried to accomodate me by switching me to different hotel. I didn't have enough time to do so, so i stayed, but it really was really really hot.
This hotel is located above apartments. Smell of cooking from below came up, and i am going to assume the humidity also factored from having apartments below.
I really wish they'd install AC units. This hotel would then def be close to perfect.
June 22, 2012
Rated 4 out of 5 by Geronimo Olympia Four Points
Very nice with superb service and an excellent breakfast! No air conditioning so summer heat can make sleeping a challenge unless you open the windows and go out for the evening.
August 4, 2014
Rated 4 out of 5 by hhe68 Executive room
I had booked an executive room, but it was just an average room, based on the fire escape details. Why an earth you would pay extra, if not having nothing premium? I have been in the corner rooms with additional free minibar (say, free 2x Apfelsaft, 2xBeer, 2xWasser), but the room was even little bit of out of normal.
I could see something, if there was a lounge where to relax, but this is something, I cannot reall ysee worth of paying.
August 22, 2012
Rated 4 out of 5 by moqucu Solid Four Points
Service and Room meet a good standard; however, there was no air conditioning in the rooms and one of the two rooms that we booked seemed to have a mold issue
July 31, 2014
Rated 3 out of 5 by ayla90 GREAT location!!
Directly by the Olympic park. The location and surrounding services are excellent!
Very close to the U-bahn.
Room does not have air conditioning so it was too hot and uncomfortable to sleep at night.
July 18, 2014
Rated 4 out of 5 by KBTraveler Clean and efficient Hotel room and staff
Rooms were clean and inviting. Staff was always professional, helpful and efficient. Enjoyed the more quiet lobby as compared to other hotels.
July 21, 2014
Rated 3 out of 5 by Traveler2Z Very nice rooms and amenities
This hotel has very nice accommodations and is ideally located. Be aware that the hotel does not have air conditioning but does have a fan in each room. During my staying, I found this quite acceptable.
July 13, 2014
Rated 4 out of 5 by hhe68 A great proximity of Football stadium, and downtown
Servus. FP Sheration Olympiapark is in good range of all - not being in heart of action. It makes bit of tranquility, if you are with family. Rooms are good, although it would be nice to have few sqm wider rooms in general. Otherwise, breakfast is overall very good with a great staff. Amenities in rooms, bit upgrade would be nice. Good Customer Service in general is always appreciated.
August 27, 2013