Rated 4 out of 5 by Gadgeeked Excellent Staff
The best part of my stay was the very attentive, helpful and friendly staff; front desk associate Evelyn in particular. The service was flawless and exceeded expectations. Also, SPG Gold was recognized and I had free wifi.
The hotel location is great for the Olympic Park but not so much for the city. The subway is close but taxi drivers and car services had problems finding the hotel and it is a while to the center.
Since the building is from Olympic times of 1972 and under monument protection, the room heated up in the morning. There was a fan in the room, that I didn't like to use.
Because of the excellent staff, I recommend the Four Points By Sheraton Munich Olympiapark.
May 17, 2014
Rated 3 out of 5 by PlatinumDon PlatinumDon
The hotel and area were old and the age showed. While I was recognized as a Platinum member at check-in the rooms we got were very basic. They weren't even a SPG room much less an Executive rooms In all our other says in Europe, my family was treated with much greater respect and we were upgraded.
We were also looking forward to using the fitness center and this hotel's was "under renovation".
Breakfast was great and the room was very clean. The staff was cordial but not friendly like at the other properties.
June 24, 2012
Rated 4 out of 5 by Afonso all you need on your business travel
This hotel is very well located, near to olimpiapark subway, you can easily reach any point in Munich. There are also supermarkets on the ground floor very usefull you you have a long stay. The breakfast has a lot of variety , the rooms are very spacious and the staff is always ready to answer to your requests, although not being a very fashionable hotel for me is one of the best options to stay in Munich.
October 19, 2012
Rated 5 out of 5 by Gasper42 Good hotel
Close to Olympia park, and to metro is 5 min walk. You have a free parking space...
February 20, 2014
Rated 4 out of 5 by LarrySims Accessible Hotel
Our stay at Olympiapark was comfortable. The hotel is only a short walk from the underground and only a few stops and one transfer from the city center. Also, it is situated near several small shops, bakeries and even a nice supermarket. The hotel staff was excellent and the internet connection was above average as hotels go. It is a place that I would stay again.
December 2, 2012
Rated 4 out of 5 by Vincos Good Value but with Caveats
Judging against other Four Points, this one generally fares very favorably. It is, however, an old property and was built to the standards of the Olympic Village not a modern hotel. It has a somewhat institutional feel with long non-descript corridors and cookie-cutter rooms. While pleasantly decorated, the rooms lack air-conditioning. Depending on the time of the year and the temperature, this could make for an unbearable stay. I believe this fact should be more emphasized on the SPG sites as I had no idea and happened there during very warm weather.
The staff was gracious and helpful.
SPG benefits are almost a moot point as the rooms are virtually all the same. I was upgraded to "executive" but couldn't really figure out the difference. WiFi and water were provided.
I was a bit disappointed that the restaurant was not operational in the evening. There was bar food available though in the lobby and it was very good and well-priced.
July 15, 2012
Rated 3 out of 5 by Tariq47 SPG standard
The gentleman who receives us was not firendly, one day I went down to request a tea instead of coffee, he not not friendly at all and we were rebuffed. He said with anger if you want tea, go to the resturant.
For SPG, the room was standard or below. I did not feel my SPG value or apprciation. All we get is free wi-fi.
May 28, 2012
Rated 2 out of 5 by Sarah83 Hotel staff not competent and no platinum recognition
This hotel continually screwed up my reservation, my platinum status was not recognized, and when I checked out, it took 45 minutes and I was unable to get an itemized receipt to understand why my bill was the amount it was. The facilities are nice but don't stay here unless you have to.
October 3, 2012
Rated 3 out of 5 by Greg81 Basic Hotel
From the outside, probably one of the most hideous facilities I have ever stayed at, the insides are all in reasonable condition. As a result: would stay there again, depending on the price of this hotel and the other, nicer alternatives
October 1, 2012
Rated 5 out of 5 by Garypb25 This Hotel excellent rooms
Once found (Bigger name sign required) a very comfortable Hotel, very helpful and friendly staff made me feel at home.
My room was very clean and comfortable and a good size, with excellent views of the Olympic Park.
September 7, 2012
Rated 2 out of 5 by Jacobo39 Needs major improvements
Incredible that in the 21st century a 3 star hotel does not have air conditionning in each room. It was pretty difficult even to find a fan and even that didn't help to reduce the heat of the room.
August 24, 2012
Rated 5 out of 5 by eagles77373 very pleasant staff
Great hotel.very comfortable beds. The only down side was the signage for the hotel.we did not see signs large enough to let us know where hotel was. Other than that it is a great hotel.
July 26, 2012
Rated 4 out of 5 by terry64 great staff and facilities
I would recommend this hotel to anyone staying in this area of Munich. The staff went out of their way to make my visit enjoyable.
November 4, 2012
Rated 1 out of 5 by Roup1 Like a Sauna!
No Air Conditioning! Seriously, it's 2012 and no AC? It was only 80 degrees outside but the hotel never cooled down.
August 28, 2012
Rated 4 out of 5 by Barkeeper A great place to stay
Nice place to stay, outside the centre of Munich, but still close to the city centre.
September 24, 2012
Rated 3 out of 5 by StBr The breakfast was below standart
The breakfast in the hotel was below average.
The hot food was cold and the bread old.
The guest can get their coffe on a standart coffe maschine and you only get orange juice from a service maschine.
The varity of food was to bad for a 4 * hotel.
All in all - the breakfast in this hotel was never in the correlation to any standard of a 4*hotel.
February 2, 2013
Rated 5 out of 5 by NicoleSPG Well located hotel
Great overview of Munic, super location when working at BMW
April 7, 2014
Rated 2 out of 5 by Rainbow Hotel Room/ Policy
The room had a dirty lampshade, no clock and the accessible wall socket to plug in a charger was loose from the wall. There were no desktop electrical plug-ins or any that were above the normal level. You are not allowed to eat in the lobby with your own food, which is embarrassing because there are no signs to tell you that. It is a lobby and no differentiation that there a bar. It isn't even a restaurant though they will find a way to get you the basics. When you enter the hallway, my first impression was that it reminded me of a hospital because of the white walls, bordered in yellow. Very plain. I can also see why there were limited pictures of the exterior on the website. The best thing about this hotel is the location. I know it isn't downtown but that is okay.
May 6, 2013
Rated 4 out of 5 by Jewelin Great atmosphere
It's a better place than I expected in terms of adjacent atmosphere. You have to walk around here. Besides Olympic Park and BMW Welt, whole adjacency was fantastic. And, don't forget to swim at Olympic Pool. I would never forget here.
March 18, 2014
Rated 4 out of 5 by PureGlamTV Okay for one night
This hotel is o.k. for one night, if you are looking for a place close to BMW world, Olympic Stadium, TV Tower, etc. with a limited budget.
The hotel is located on a part of the historic Olympic village on the 13th to 15th floor overlooking Munich, but you will see that the building was built in 1972 or before.
Rooms are clean for a 3-star-hotel and facilities are o.k. - Breakfast typical American-Style.
Very friendly staff, frequent parking possibilities around, also grocery store, etc.
October 11, 2013
Rated 2 out of 5 by Sunrider101 It gets hot during summer
It's only June, but this hotel doesn't have AC. The staff was fantastic in that they tried to accomodate me by switching me to different hotel. I didn't have enough time to do so, so i stayed, but it really was really really hot.
This hotel is located above apartments. Smell of cooking from below came up, and i am going to assume the humidity also factored from having apartments below.
I really wish they'd install AC units. This hotel would then def be close to perfect.
June 22, 2012
Rated 4 out of 5 by hhe68 Executive room
I had booked an executive room, but it was just an average room, based on the fire escape details. Why an earth you would pay extra, if not having nothing premium? I have been in the corner rooms with additional free minibar (say, free 2x Apfelsaft, 2xBeer, 2xWasser), but the room was even little bit of out of normal.
I could see something, if there was a lounge where to relax, but this is something, I cannot reall ysee worth of paying.
August 22, 2012
Rated 4 out of 5 by hhe68 A great proximity of Football stadium, and downtown
Servus. FP Sheration Olympiapark is in good range of all - not being in heart of action. It makes bit of tranquility, if you are with family. Rooms are good, although it would be nice to have few sqm wider rooms in general. Otherwise, breakfast is overall very good with a great staff. Amenities in rooms, bit upgrade would be nice. Good Customer Service in general is always appreciated.
August 27, 2013
Rated 1 out of 5 by DorothyW Not satisfied
We had many issues with this hotel. We appreciated the location but the hotel was run down and no one at the hotel refused to make things better. My husband and I stayed two nights and the list goes on with things that went wrong. Our tub was clogged and although reported, was never fixed. The elevator did not work because our 14th floor button could not be pushed. The entire hotel's Internet was down the entire time we were there and never offered a solution, even when we asked someone to figure out how to check us in. Breakfast at the hotel was am exorbitant amount of money. We decided to eat at cafés in the area instead. We weren't given water upon arrival, despite what their email and website promised. We have stayed in many Four Points around the world and like this chain but unfortunately, we were disappointed with the service and quality of this hotel. Nothing was done to make this stay right.
September 8, 2013
Rated 4 out of 5 by BombayBob Short and sweet
We stayed here for just 3 days and most of the time we were out. But the staff made the stay comfortable and were very helpful. Not having air-conditioning was a disappointment but we Americans are spoiled anyway. Would recommend this hotel for the convenience, friendly staff and well appointed rooms. German TV of course is boring. No wonder most Germans are outside drinking beer!
June 5, 2012
Rated 2 out of 5 by CMMH Tiny, Uncomfortable Room
Room was very small. Hardly had enough room to walk between bed & desk to get to bathroom. Lots of noise from adjacent BMW manufacturing plant. Bed was very uncomfortable. Had dip in middle so my wife and I kept rolling into each other.
Desk staff was great though. Very friendly and treated us well. Gave us lots of good Oktoberfest information.
October 11, 2013
Rated 4 out of 5 by Photon Convenient to BMW Welt and Olympic Park
Comfortable hotel best for visitors to BMW Welt and Olympic Park. Hotel is in the midst of a small commercial complex which has a bank, post office, Internet shop and several fast food type restaurants as well as a small market and other stores.
September 21, 2012
Rated 4 out of 5 by Anabela Excellent compensation for problems at arrival.
I arrived late in the evening and the booked room was not available due to a very recent problem. I was tired and frustrated but the staff provided everything they could to make my stay comfortable and good. I thank them for that.
October 12, 2013
Rated 3 out of 5 by ChicagoInNapoli Great price...limited expectations
Front desk can't manage Platinum checkout automatically. No air conditioning (not needed this trip). WONDERFUL price, great location. If you're traveling by yourself, and are okay with a closet sized Executive space, the price can't be beat.
February 10, 2013
Rated 5 out of 5 by Jocy Your search ends here
This hotel has everything I need!
January 12, 2014