Rated 5 out of 5 by LisaCarbs Very Pleasantly Surprised
The hotel was very nice, very clean, very comfortable. Great location. The staff was excellent - very polite, very helpful, made me feel very comfortable.
Rated 5 out of 5 by TeMann Great Hotel and Service!
Had a good time at the hotel. The hotel and the staff were excellent. They went far and beyond for me and my time there. Will be staying there again for my next trip to Houston.
Starsha was great and really put in extra time and effort with me on directions, places to eat and every other question that I had. Also, the night front desk clerk was excellent. More employees should be like the staff here.
It was a pleasure to stay here and look forward to my next visit in the next coming months.
Rated 5 out of 5 by Jay66 Pleasantly Surprised
As a Platinum 100, I stay at a lot of SPG hotels and my fair share of Four Points. When booking, my usual haunts were sold out and I was unsure about this property due to the ratings but I am glad I gave it a try. Here's the deal...
Check-in at front desk was great. Starsha and Chantelle were very friendly and accommodating. The room was clean, well appointed, and comfortable. I went down for my PLT breakfast in the AM and was surprised to see an omelette bar with all the fixings. Excellent breakfast. The best of it all was that the price was significantly lower than other area SPG hotels and parking was free.
I would come back here again for my next business stay. One of the better 4Ps I've stayed at.
Rated 5 out of 5 by f67stang Great Service!!!
Starsha is excellent at the front desk. Very helpful and the nicest hotel employee I've ever met. Thanks again!
Rated 5 out of 5 by Annix The staff was GREAT!
Our company held meetings for 3 days and the staff made my life easier with all their help and support in making presentation copies, making sure food and beverages are in order for each day, helping with the transportation of our guests, and many small tokens of help that made a big difference for me. I truly thank each and everyone of them.
I would like to acknowledge:
Ravi, Lols, Jorge, Jordan, Leticia, Kelsia, Gloria, Will, and Kameron for being so good to me.
Rated 5 out of 5 by ma4304 Very Enjoyable and Comfortable Stay
We recently stayed five nights at this hotel and loved it! The location was great, the rooms were comfortable and clean, and the staff were incredibly helpful and friendly. They provide free bottled water, free wi-fi, free parking, and a free shuttle to nearby locations. We'd definitely recommend this hotel!
Rated 4 out of 5 by SnowyNorthMan Good hotel, excellent staff.
I stay here all the time, they have a great location, usually the lowest rates around and very friendly, helpful staff.
Starsha, in particular, always remembers my name, is super friendly and helpful, and let's me know if I have a package in the back. (I'm from Canada, so do some online shopping and have it delivered to the hotel).
Rated 4 out of 5 by Jcyi Front desk person Starsha
She did a remarkable job last night. It was busy, bad weather, managing line of folks checking in by herself"! Crazy situation. I was impressed -- this lady has been here a while and is always pleasant -- when I got to the elevators,other guests were talking about how great she is!