Four Points by Sheraton

Four Points by Sheraton Toronto Airport

  • 6257 Airport Road
  • Mississauga,
  • Ontario
  • L4V 1E4
  • Canada
  • Mappa

Camere e tariffe

Chiudi
  • Per soggiorni superiori a 90 giorni, chiamate il numero +(1) 866 539 3446.
  • La prenotazione può essere effettuata con un massimo di 550 giorni di anticipo.
  • Ricontrollate le date.
1 camera 1 camere , 1 adulto 1 adulti , 1 bambino 0 bambini
Rated 3.9 out of 5 by 348 reviewers.
Rated 2 out of 5 by Not satisfied I expected a certain level of cleanliness and modern facilities even although this hotel was of a low star ranking. I always stay at spg hotels and I am always satisfied. The employee that served us at the front desk was not friendly at all he just did his job quickly to get us out of his way so that he could continue joking and laughing with another employee close by. He did not even acknowledge we were spg members. He did not put us on the spg member floor I later realized. Our rooms were at the end of the hallway and the carpet all the way from the elevators to the rooms was full of large stains and looked very dirty. The hallway and the rooms had an unpleasant odour (damp, old, smoke) and the doors looked gross with cracks and dirt. The beds were very basic and uncomfortable and there was a hair on the sheets behind the pillows on one side of the bed. The showerhead did not work well (sprayed very slowly) and the tub was blocked. Hours after we checked in I took a shower and noticed that there was something wrong with the showerhead and all of the water that was hitting me was accumulating at the bottom of the tub. This was very gross, as all of the germs that lined the tub were now on my feet; by the time I finished my shower (10 mins) the bathtub had 5-6 inches of water accumulated. And yes I made sure the drain was open. The water later disappeared slowly after several hours passed. It would have been too much of an inconvenience to move all of our stuff to another room so since my parents were staying in the room next door I took my shower in their room for the two days. The staff should really be making sure that all of the amenities work after each guest checks out, because by the time you realize you are already settled in and will need to waste your time to fix something that should have been checked before hand. All together worst hotel I have stayed at in Toronto. When I go back to Toronto I would definitely not stay again. October 22, 2015
Rated 5 out of 5 by perfect airport hotel staff was very accomodating and courteous. rooms were clean and quiet and comfortable. i will return for sure. October 20, 2015
Rated 5 out of 5 by What a pleasant surprise! This property was really a lovely surprise. Everyone I encountered was pleasant and genuine and seemed to really love their jobs. The property itself was spotless, well maintained and quite lovely. While my room was a bit small, it had every amenity I could ask for. A great big comfortable chair to relax in, a giant TV, comfortable bed and a great workstation while I worked. The bathrooms were well equipped and I really liked that they had shampoo, conditioner and body wash in dispensers in the shower. My room was spotless and didn't show any wear which is always nice, particularly at an airport hotel. Despite the multiple groups at the hotel, there were no disruptions and I had a great nights' sleep. Very quiet on the floors and there was no noise from the other rooms and the hotel was sold out. Wonderful! October 19, 2015
Rated 5 out of 5 by friendly, helpful employees Nice hotel in many ways, but what set it apart was the friendly, helpful, and thoroughly professional attitude of the staff. October 2, 2015
Rated 3 out of 5 by Get little for your money The hotel restaurant had not so good service service while we were there. Extra parking fees Extra charges for fridge, microwave Room service ( cleaning staff was very nice) Front desk was helpful with directions The gift shop pricing was outrageous! $8 for 2 ice teas. Most vending machines didn't work Restaurant/bar staff was terrible customer service Pool was cold Whirlpool jets didn't work September 9, 2015
Rated 5 out of 5 by Above and beyond.. I travel a lot and we all run into situations, in my case it was my cab driver took off with my wallet and cell phone. Upon entering the hotel and speaking with the staff, they immediately contacted the taxi service on my behalf and worked diligently to get my items back. On top of that, they checked me into my room and said not to worry about the charge right now as they would work on that later as the immediate need was to recover my items. Although I didn't get them back, they then assisted me with contacting the police and getting a report done. They also took care of my dinner and were truly concerned with making sure I wasn't stressed out first. True customer service before the business.! August 31, 2015
Rated 5 out of 5 by An airport hotel with a garden! Easy to relax in this hotel. Light and spacious lobby, welcoming and helpful staff, tasty food at reasonable prices and, best of all, a garden. I booked this hotel because it has a garden. How wonderful to be in an airport hotel and to be able to sit outside in the fresh air. Well done 4 Points by Sheraton at Toronto Airport! July 30, 2015
Rated 5 out of 5 by Very Comfortable and Very Quiet! Great hotel, very comfortable room and bed, and incredibly quiet for being so close to the airport. Pool, restaurant, and complimentary airport shuttle are great services! The woman at the check in counted was very friendly and immediately recognized me as an SPG member and she made sure I was well taken care of. July 14, 2015
Rated 1 out of 5 by Find someplace else Terrible accomodations at this Four Points. 1. Beds are not clean, not keen on sleeping with others hairs in the bed 2. Walls are paper thin so no point in having walls as your neighbours converstaions, TV, etc. are easily heard. 3. Don't try the $9 nacho plate. Consists of tortilla chips, Old El Paso salsa, some cheese, and Horseradish??. 4. Finally during our brief stay the pool was closed. I'm sure there are other things wrong but we didn't stay the night to find out. July 4, 2015
Rated 5 out of 5 by Excellent Customer Service I was absolutely shocked that staff was able to accommodate my last minute change in travel plans and allowed me to check out without an early departure fee on June 24th. This was truly unexpected and greatly appreciated. It is another reason why I will choose to stay at your hotel in the future when travelling to this part of Toronto June 26, 2015
Rated 5 out of 5 by Exceeded Expectations I booked this hotel given it's proximity to Terminal 3. I didn't realize just how close it was - less than a 5 minute walk and you're in the terminal. As long as you don't have mobility issues or a ton of luggage the shuttle isn't even necessary. Although proximity was the main reason why I booked this particular hotel I was very happy with my choice for many other reasons: the front desk staff were exceptional, there was never a wait for an elevator, the rooms were clean, comfortable and spacious and, most importantly, quiet. From our room we could see the airplanes flying in but heard nothing. No air traffic. No street traffic from Airport Road (room located on 4th floor). Overall I was very happy with my stay and would highly recommed this Four Points location. June 24, 2015
Rated 5 out of 5 by Great hotel, location and awesome staff Location of the Hotel was great, close to airport and free shuttle service Check in was efficient and excellent customer service. The guest room was clean and comfortable and we had a great night sleep even though we had a few hours before our flight. Free wireless much appreciated. We will visit again and recommend this hotel. Thank you June 12, 2015
Rated 4 out of 5 by Great stay Needed to stay close to the airport, this place is a 5 minute walk from Terminal 3. Great place and I will be staying there again. June 10, 2015
Rated 5 out of 5 by GREAT VALUE/SERVICE, CONVENIENT, We had to overnight at the Toronto airport with very little in our carry on. We were pleasantly surprised with the reasonable price of our room. The reception staff greeted us even before we walked up to the desk. There was no wait, we were checked in quickly, the clerk gave us toothbrushes, toothpaste & deodorant. We appreciated the clerk saying that she would help ensure us a good night's sleep by giving us a room away from the elevator. Our room was very comfortable. We were very happy that this hotel was located so close to the airport. We just walked across the street. Not having to depend on an airport shuttle to get back to the airport was another big plus. So overall, great value, great staff, perfect for an airport overnight stay. We would stay here again. May 26, 2015
Rated 5 out of 5 by Great Value and So Close ! Besides an exceptionally well-trained staff this hotel is only a few short minutes from both Toronto terminals. The food is above average and moderately priced as is the very fair room rate. Clean, safe, close, and friendly, it is an easy choice for an overnight or longer stay. May 20, 2015
Rated 5 out of 5 by This hotel has great food and hospitality Hotel is very convenient to reach from the airport and the rooms are very clean and comfortable. We also held an all day meeting in the Haliburton room. The space fit 15 people very comfortably and the food was delicious! May 20, 2015
Rated 5 out of 5 by Great Hotel We have stayed at the Four Point Sheraton on Airport Rd in Toronto several times over the years. Every time we receive impeccable service. The hotel staff as well as the restaurant staff are always very friendly. The rooms are very clean and the beds and pillows are very comfortable. We usually stay here when we are flying somewhere the next morning and everything always goes smoothly. May 19, 2015
Rated 4 out of 5 by Nice stay Nice stay at Four Point Sheraton airport. Easy access, nice welcoming staff and facilities well kept. Cheers! May 14, 2015
Rated 5 out of 5 by The most comfortable beds!!! A great hotel close to where I needed to be. Very comfortable. The fist time in months I did not wake with back pain. It was such a restful sleep, I actually made inquiries regarding the type of mattress in the room. Would love to have packaged up the bed and brought it home. May 12, 2015
Rated 5 out of 5 by Highly recomanded We have been coming to this hotel each year on ,and back from our journey.We tried other hotels in the past ,and found this one,the best MRS KALMAN EDMONTON May 8, 2015
Rated 5 out of 5 by A little updating. I stay at this hotel at least twice a year and I must say I am more and more impressed with each stay. If I have any issue whatsoever the staff will do whatever it takes to accommodate and make it right! I had the WARMEST welcome on Friday when I checked in, it was fantastic. If you're looking for a quiet and restful sleep this isn't the best place, so many people are coming and going because of flights at all hours you can hear a LOT of door slamming. Otherwise it is great. Service animal guidelines definitely need an update, thank you, Jason, for getting back to me on this. I look forward to my stay again in a couple of weeks! May 5, 2015
Rated 4 out of 5 by Take the good with the bad The management and most of the staff at this hotel were very accomodating and kind however there were several bad apples within the front of house team that made my stay uncomfortable at times. One particular woman who assisted me with obtaining my luggage in storage after my stay was very rude and abrasive. Food service and quality was good but I had been warned to stay away from the seafood which made me choose another dinner option outside the hotel. The management team was very attentive and organized! Overall a positive experience with 'room' for growth in customer service on the front desk side of the business. May 1, 2015
Rated 5 out of 5 by Great Front Desk Staff - Great service - Great Location... Staff, Staff and Staff is where this hotel differentiates itself from the rest. Very pleasant stay which started the moment I approached the front desk. Kudos to Farrah. Very clean room and hotel. I will keep returning to this hotel. April 30, 2015
Rated 5 out of 5 by Staff were wonderful Everyone, from the front desk staff, to the catering staff to housekeeping staff were just so sweet! A particular shout out to Betsy who was incredibly nice, sweet to us and took such great care of our group. April 17, 2015
Rated 5 out of 5 by Very pleasant stay A very pleasant Four Points property close to YYZ airport and with good, frequent free shuttle link. We had a comfortable room and the staff we met were all very helpful and personable. On this occasion we had time to 'try' the breakfast offered and it was very good, well presented, good choice of items, in a comfortable restaurant. The only small 'criticism' might be that the pool was cold, but we understand this is being investigated. April 11, 2015
Rated 5 out of 5 by Excellent service The front desk staff was helpful and efficient in finding us a room away from the excitement of young hockey players enjoying their Easter Weekend in Toronto. Thanks for your help, and I hope the kids had a good time. April 5, 2015
Rated 5 out of 5 by Cost effective Location This property is very convenient tot he airport, and has great cost effectiveness for those departing early AM. March 31, 2015
Rated 5 out of 5 by Four Points Toronto Airport is perfect This is a straight-forward excellent hotel, clean, comfortable and well staffed. The best value in the Toronto airport area! March 23, 2015
Rated 4 out of 5 by Decent Airport Hotel Have stayed here on a number of occasions. Decent Hotel reasonably close to the main airport in Toronto. Reasonably friendly staff. March 12, 2015
Rated 5 out of 5 by Airport Convenience The hotel is very convenient to Lester B Pearson Airport. The lobby/reception area is very bright and spacious. The front desk staff is friendly and welcoming. February 22, 2015
  • 2016-02-05 T05:53:59.367-06:00
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