Rated 4 out of 5 by 135
Rated 5 out of 5 by Montanaslim Excellent Stay
My wife and I stayed Saturday and Sunday of President's Day weekend in a clean, well-appointed room. The staff is ALWAYS very cheerful and helpful and this stay was no different! As we drove into the city, we learned that there was a good possibility of threatening weather on Monday, and so I asked if it would be possible to stay another day-Monday- if the weather was bad and I was granted the extra day if necessary. This request was granted without a moment's hesitation. Knowing that I could stay the extra day if necessary allowed me to relax instantly!! Thank you Four Points for your hospitality.
Rated 5 out of 5 by josieposie5 Great location great price
We were coming to Chicago on a whim. I saw that this hotel was close to Michigan Ave. It was an awesome location with a great nightly rate.
The staff was very friend,y and helpful. We would definitely stay here again.
Rated 5 out of 5 by RaeH Birthday weekend
I brought my mother to Chicago for the weekend to celebrate her birthday. I could not have asked for a better location, room or staff to accommodate my plans. From the first moment I called to find out how to get to the hotel until our last goodbyes - the staff was so welcoming, friendly and helpful.
The room itself was perfect - it was big enough for the two of us to settle in and fully relax after a long walk on the Magnificent Mile.
Mother was already talking about the return trip even before we checked out.
Rated 5 out of 5 by Dan1028 Great Hotel!
Hotel has great location and great staff!
Rated 5 out of 5 by LakeLover3 Bell Stand excellence
We needed to leave our luggage for a few hours. Both leaving and picking up were positive interactions with fun banters. Not an area that is usually memorable, but these two guys were quick to see our needs "you had that look" and respond.
Rated 5 out of 5 by motherrunner22 Great Hotel close to everything
We were pleasantly surprised with this Sheraton. For the price we paid, it was great. The only complaint we had was the pool was small and the hottub was closed. We do mini getaways for the kids to utilize these features... nothing wrong with a small pool- just didn't expect it. Other than that, everything was great. We will definitely return to this hotel. Staff was very pleasant with us when we got to our room and realized they had put us in a king size instead of 2 doubles. we were switched and ready to go in about 5 minutes. all in all, very nice place.
Rated 5 out of 5 by Collegevisit Location and Staff make this Sheraton a must !!!
The location for food, shopping and fun is excellent. Each staff member is genuinely focused on exceeding guest expectations and willing to go out of their way to make your stay enjoyable!
Rated 5 out of 5 by myles66 Great Job
The staff was excellent and the room ver comfortable