Rated 2,9 out of 5 by 19
Rated 4 out of 5 by Sigrid11 Great SPG recognition
It is always a pleasure staying at the Four Points, resp. the Five Points Pudong. The location is very convenient, the staff is very helpful and the always take cara about me as a Gold member and try to give a room upgrade every time. This time I got the suite and used the late check out. So I could held a business meeting in my room with an excellent room service due to the absence of meeting rooms in the Four Points
11. Oktober 2013
Rated 4 out of 5 by WenFR Excellent hotel, well located, good service
As business traveller most important for me is a convenient room with comfortable bed, clean bathroom and good location. I found all this at 4P Pudong, additionally a great and various breakfast buffet and excellent service of hotel staff.
31. Oktober 2012
Rated 5 out of 5 by RachelC Excellent service! Absolutely happy with my stay!
I have never considered this hotel before due to these negative reviews on the spg website. I decided to give it a try. Guess what? I was actually very impressed. The concierge team was very helpful and professional. No bad attitude or weird looks at all. Got free upgrade to a suite room because of some noise problems in my bathroom. The front desk was able to solve the problem immediately. I really appreciated their help and effort to make my stay comfortable.
The location is excellent. Only 2-minute walk to subway line No. 4. There are also lots of restaurants and shops around. I had 5 packages shipped to the hotel before my arrival and also had my luggage stored there when I was travelling in Japan. I will definitely come back when I visit Shanghai next time. Highly recommend to busy travelers!
14. Januar 2014
Rated 5 out of 5 by Skistud66 Great hotel
Not sure why this hotel has many bad reviews. We had a great stay. Lounge for evening happy hour and a great breakfast. I used a suite upgrade, and it was great. Also, the my 24 was arranged perfectly. Service was fantastic, and I'm looking forward to staying there again. Thanks for a great stay!!!
12. Juni 2013
Rated 4 out of 5 by leo123232 very helpful and accommodating staff
the staff went the extra length to help me to check in via internet and make my staff on short notice (due to flight change) a great experience
11. November 2013
Rated 4 out of 5 by owen72 Great SPG recognition
This hotel is located at a nice place. Close to Huangpu river and subway station. And as a Glod SPG memeber, they provided room upgrade even their room almost full and free to use Sheraton siwmming pool. It's the real benefit as a SPG Glod.
16. September 2013
Rated 4 out of 5 by Kamakura very comfortable
I firstly stayed at this hotel for biz trip with 8 nights this time.Although bath equipment is out of order, I got a very quick response.
And what I really appreciated is that I could use swimming pool at Sheraton hotel which is just next to this hotel as G.and P. members are entitled to using it. Breakfast restaurant is clean and food taste is no problem.
I would like to stay at this hotel next time also.
Especially, Mr.Edward,thank you for your various help for me!
7. September 2013
Rated 4 out of 5 by sotonico I like this hotel
I stayed two times in this hotel already. Both times the taxi driver made a mistake and left me in the hotel wich is just next to this one.
I find the rooms clean and comfortable. House keeping more than excellent. The gym has not enough equipment but I used it and it was clean always ready to use. The breakfast was a little better than average if we compare to other hotels of same standing.
However, during the check inn the staff do not wellcome you as it is made in some other hotels of the same brand.
The location is "average". around the hotel there are not too many things to do and, Shanghai is so big city...you will need to catch a taxi or catch the metro. There is a metro station near the hotel.
24. Februar 2013