Rated 5 out of 5 by Melina The comforts of home
The room felt as if I was in my own bedroom.
December 6, 2014
Rated 5 out of 5 by ElleJohnson I love staying while on business trips!
Everyone is very kind and helpful.
I have everthing at my fingertips!
Wi-Fi, breakfast, room service!!!
I have been staying here since March 2013.
Thank you for everything!
November 20, 2014
Rated 5 out of 5 by MikeNJ Excellent Staff
Hands down the best hotel for business or family travellers in the area. The location is convenient, the deluxe rooms are spacious, clean and comfortable, facilities and food are good but, above all, the staff at this hotel are outstanding. From the top-notch shuttle van drivers to the friendly desk staff to the amiable giant guy who makes the breakfast omlets, they all go out of their way to be helpful and welcoming.
November 19, 2014
Rated 5 out of 5 by Justine1 Business Travel
We really enjoyed our stay. The food at the restaurant was very good and the accommodations were comfortable. I would stay again.
November 14, 2014
Rated 5 out of 5 by groupone group
hotel was very nice and staff very friendly
November 9, 2014
Rated 5 out of 5 by tvh582 Great hotel for Business South of Boston
Really great rooms and dining experience during a business trip in the middle of a Nor'easter. Great staff as well.
November 8, 2014
Rated 2 out of 5 by chief1531 Noisy room
the noise in room 222 is terrible. Very poor nights sleep from the noisy hvac unit to what seemed like water running either upstairs or in another room was nuts.
November 3, 2014
Rated 3 out of 5 by NotAloftFan Average, perhaps outdated
Average, decor a bit outdated. AC had water problems and leaked. Staff was outstanding in responsiveness and pleasantness, took care of issue quickly. Had an umbrella on hand to let me borrow (for outside rain, not inside room).
November 2, 2014
Rated 5 out of 5 by Gene55 Beddings
Your bedding ensemble are always fresh and clean. Pillows are very comfy.
October 29, 2014
Rated 5 out of 5 by RFJLAW Overnight Stay
The staff was extremely helpful and gracious and the meal first class. Lovely heated pool kept my 5 year old granddaughter happy as can be.
October 27, 2014
Rated 3 out of 5 by KSHER2014 Mediocre
I stayed in a suite on the 8th floor - there were 2 baths, and both were showers, was expecting a bath tub. The water pressure in the bath faucet was very bad - I measured, it took over 1 minute to fill a glass.
The lights in the room were all old fashioned and dim.
October 25, 2014
Rated 4 out of 5 by Bill99 Great hotel and Conference facilities with good food and service
The hotel accomodations are good and they have the Pure Rooms for added comfort for those with allergies. Very convenient for people attending conferences at the attached confernece center. Food abonds and is good!
October 24, 2014
Rated 4 out of 5 by DKGrandma One Bistro restaurant
While the food at One Bistro is very good, the service is lacking. We were there for 2 different meals and both times the wait was excessively long. Definitely needs improvement.
My stay at the hotel, otherwise, was very pleasant.
October 17, 2014
Rated 3 out of 5 by Lisa547 No sleep
While the room was comfortable, there were several weddings (and maybe other events) going on at the hotel this weekend. Saturday night we did not sleep at all because of the drunk and extremely loud people in the hallways all night long. Our party had a wedding to attend on Sunday and needless to say, we were all exhausted. We were all on different floors and all got no sleep. We did call security throughout the night. The next morning, the front desk didn't offer anything as an apology. This is not good customer service.
October 14, 2014
Rated 4 out of 5 by Suzie21 Enjoyed my stay
Except for the fact that the bed was too soft for my liking. It felt like sleeping on marshmallows. And, could have used 2 bottled waters instead of 1 bottled water for 2 people.
October 13, 2014
Rated 5 out of 5 by Holiday2014 Good for Boston
Used this hotel for two days and commuted to Boston each day. Decided to stay here as Boston hotels were so expensive. Got the train from Norwood Central station which is about a mile away. Must add that the restaurant served us with the best meal of our entire trip (2 weeks) and so can recommend the staff there.
October 9, 2014
Rated 5 out of 5 by gilda very nice hotel
I enjoyed my stay here for the conference. The staff was most helpful and the food was excellent. The hotel is very clean as well.
October 7, 2014
Rated 5 out of 5 by Frank58 Hotel layout & bathroom fixtures
I found the hotel to be excellent overall. However the layout a bit off due to the long walks from the lobby entrance to the elevator nearest my room and then a long hallway walk to the room when upstairs. The elevators were slow also. The bathroom shower was a bit awkward to enter without any grab bars and one had to be in the shower to turn on & adjust the shower valve. The toilet was too low & small also, being round rather than elongated. However, the staff was always most attentive, accommodating, & pleasant. A good & very pleasant stay overall.
October 6, 2014
Rated 5 out of 5 by SunSG MD
Enjoyed the amenities and My stay.
October 2, 2014
Rated 4 out of 5 by Sgb27 Exhausted and Needed a Bed!
We had to go to Boston to visit a dear friend who is in the hospital and unfortunately, dying...
Husband wanted to drive home to CT, but by the time we left the hospital, we were both exhausted. We don't know the Boston area, so I called Sheraton and they referred me to Norwood Four Points (they didn't have a room available at the Needham Sheraton, where I originally wanted to stay, because they had an indoor pool). The original room they gave us (a king) was nice but was so far away from the elevators (we are both somewhat handi-capped at this age), so we requested a different room, which was right around the corner from the elevator. The double beds were great and the dinner we had downstairs was ok - we ordered appetizers - some hit the mark, like the mussels and others did not, like the onion soup and the baked brie... Overall, the hotel was just what we needed and gave us a brief respite from reality.
September 22, 2014
Rated 5 out of 5 by Louigi Wedding Weekend
My family stayed here for a wedding. The hotel was very comfortable. Rooms were clean and good size. Food was great at the wedding and at the breakfast the next morning. The only problem was the fish smell in the hall, near the kitchen. Maybe a better exhaust system?
September 22, 2014
Rated 5 out of 5 by Matt21283 Wil Stay Again
Was staying in MA overnight for work. Exceeded my expecations. The room was spacious, bed comfortable and internet free. The restaurant on site was good as well. I would definitely suggest staying here if you are in the area. The Pure rooms are great.
September 19, 2014
Rated 5 out of 5 by Grace30 Will return
I was completely satisfied from the moment I made my reservation, calling to ask about hotel, transportation etc, to my stay there, for the excellent breakfast. The staff were always pleasant, obliging and helpful in all ways. The room was very clean as well as the complete hotel facility.
September 15, 2014
Rated 4 out of 5 by David343 Very good overall; great staff.
The rooms are very comfortable, the staff is outstanding, and the convenience of having a conference center attached is fantastic. However, a chronic problem remains: a business oriented hotel needs to have reliable Internet service. Dropped connections are constant here which is unacceptable.
September 10, 2014
Rated 3 out of 5 by GA123 Middle of the road
Not overly impressed with the hotel for the price. While in town we stayed in downtown Boston proper for only about $50 more a night and rooms were MUCH nicer. Rooms could use an update...especially the bathrooms. Needs outlets near the bed for charging electronics.
September 8, 2014
Rated 5 out of 5 by Sheruns Great Service
We were there one night for a concert, we got upgraded to the allergy pure room as those rooms were away from the two weddings that were happening that evening.
September 8, 2014
Rated 5 out of 5 by soccer678 A mini vacation
Staying at the Four Points by Sheraton in Norwood was a delightful experience. The staff was exceptionally helpful and personable.
The pool was clean, warm and child friendly.
The room was clean, comfortable.
I would highly recommend this hotel.
September 6, 2014
Rated 5 out of 5 by Betsy25 Great Facility
I was attending a work conference at the hotel and stayed a couple of nights. The staff was extremely accommodating, food was wonderful...it was a great experience.
August 28, 2014
Rated 5 out of 5 by j4chau Nicest Four Points by Sheraton out there
Definitely the NICEST FOUR POINTS BY SHERATON. Was here for a night for business travel and this hotel exceeded my expectations.
- The facility looks great and is huge - this could easily be a regular Sheraton brand hotel
- The breakfast was amazing - FRESH FRUIT SMOOTHIE AND OMELETTE BAR!?
- Great space for events - during my stay the Philadelphia Eagles had an event and it still was not crammed
- Huge pool, nice gym
- Great restaurant/bar
- It's in Norwood - but I guess thats also why the prices are so reasonable
August 26, 2014
Rated 4 out of 5 by 1981NSHS Noise
I really love your hotel and had a great experience last time I stayed here. But, this time I could hear my neighbors next door on conference calls and then later in the early evening for drinks. I felt like they were in my room too.
August 25, 2014