Rated 1 out of 5 by peyto1 Disappointed
I stayed here as part of a wedding guest booking. The hotel was fine but the bride and groom were not given any special treatment when they checked in on their wedding night, not congratulated, and nothing special in the room even though several bookings were made to the hotel by family and friends.
June 21, 2015
Rated 5 out of 5 by Kyle91 Excellent Stay for South Edmonton
I have stayed at this hotel a fair amount in 2015 and have no complaints. The rooms are always clean and the staff is extremely helpful. It is only 15 minutes from the Nisku airport and 15 minutes to the entertainment district.
I was traveling alone, for family booking there may not be as much in the area but as long as you have a vehicle downtown Edmonton is not far away.
For those in for business, as I was, the restaurant downstairs has a friendly atmosphere and the pub is a good place to meet people. Decent food without having to go out.
The best Four Points I have stayed in to date.
April 26, 2015
Rated 2 out of 5 by atypicalme just an ordinary hotel
room is not what I expect
February 28, 2015
Rated 5 out of 5 by EdmontonG True Comfort
Comfortable hotel with enough amenities. Friendly staff. Location is close to other F&B venues.
February 27, 2015
Rated 5 out of 5 by Swedal Beautiful Hotel, Excellent Staff
We only stayed one night but we enjoyed our stay. Such friendly staff and a beautiful hotel.
January 31, 2015
Rated 5 out of 5 by ChrisD07 I always come back to this hotel!
I travel constantly for work. I've stayed in many hotels in many different cities, with the hotel prices ranging from very cheap to extremely expensive. I never thought I would find a hotel that would make me want to come back to it. This hotel is by far my favorite. Right from check in, I was granted a free room upgrade because of my SPG status. In other SPG hotels, I usually have to mention or ask if I can have a room upgrade..(even though it's supposed to be an automatic upgrade when available)
The staff is very kind and accommodating, and they remember who I am when I check in. Feeling like you're at home when you're away from home is the ultimate comfort when traveling for work. The staff at this hotel definitely make me feel like I'm at home.
The rooms are always very clean, and the beds are very comfy.
This hotel is a 5 star hotel in my books, and if the staff keeps working the way they have been, this hotel will always be where I stay when I'm in Edmonton.
January 27, 2015
Rated 5 out of 5 by Mec02 New property - interesting features
Delighted to be offered indoor underground parking - to let my frozen rental car thaw out. Very friendly and accommodating staff. Convenient to main highway and freeways.
December 6, 2014
Rated 4 out of 5 by mhome reasons
good comfortable beds, room was spacious
November 25, 2014
Rated 4 out of 5 by Madmarla Comfortable Beds and nice linens
This hotel offers anything you need . Walking distance to other restaurants . Underground parking . Good complimentary coffee . Room is clean and spacious .
November 24, 2014
Rated 4 out of 5 by Region1 The hotel was inviting
I really enjoyed staying at this location. Rooms were very clean and relaxing, best sleep I have had away from home.
November 19, 2014
Rated 4 out of 5 by MikeTe14 Good hotel
Very solid hotel with convenient parking, good location and friendly personnel. We found restaurant “White Spot” pretty accommodating and refreshing. Amenities available in reasonable hours and in good condition.
November 17, 2014
Rated 5 out of 5 by Hopper61 This hotel was a great stay
It was as good as it gets when you have to be away from home.
November 14, 2014
Rated 5 out of 5 by Scottie Really nice!
We stay here regularly because it's a very nice hotel and also in a great location for us. The rooms are nicely furnished and comfortable.
There is an adjoining White Spot restaurant as well as many others located a short distance away. Also great shopping areas close by.
Flight crews use this hotel too.
October 27, 2014
Rated 5 out of 5 by mtdinyvr I love this hotel !
This hotel is beautifully appointed. It has all the right amenities and a soothing décor. In the lobby there is a restaurant and sport bar, and more restaurant and sport bars nearby. The staff is very welcoming and it shows that they care ...
October 21, 2014
Rated 5 out of 5 by LL320A Hotel is delightful
Consistently stayed here on my leisure visits to the City. Associates are welcoming, guest room is clean & comfortable.
October 20, 2014
Rated 5 out of 5 by Funati Another great stay
This is now my 3rd stay at this particular Four Points. The rooms are very large, extremely quiet, and lots of work space. The hotel facility includes a great gym and underground parking. Breakfast at the White Spot is always great, although food in the evening is not nearly as good so I would recommend going elsewhere. Easy access to all sides of the city via the Anthony Henday.
October 17, 2014
Rated 5 out of 5 by kevvan Clean and Comfortable
I stayed at this hotel with or neighbor and her son. Both rooms were spacious and clean with all the amenities we needed. The beds and pillows are super comfy. The Spot restaurant is attached to the hotel and we had two meals there both were very good. They have coffee and tea set up at the elevators 24 hours a day.
There are two computers and a printer available for guests in the lobby. There is a screen with Airline Departures posted in the lobby.
There is a fitness room and pool but unfortunately we did not have time to use them.
I would have no problem recommending this hotel.
The hotel is about a 15 minute drive to the Saville Centre and a few more minutes to the University of Alberta.
October 16, 2014
Rated 5 out of 5 by Jimmyc clean and quiet
Despite the busy location our room was quiet.
The hotel is conveniently located; easy to the malls and City Centre.
The address on the website needs to add something like:' take Ellerslie Dr. off of Highway 2'.
October 15, 2014
Rated 5 out of 5 by DrBob1 Our Go-To Choice in Edmonton
The youthful, grand-humored registration persons, are always a delight: they recognize us by name and offer oodles of cheer, and aid and comfort, making our stays better even than expected. The place also rates A to A+ in cleanliness every time, and everything works well. Room, especially at higher floors are silent, though a railroad line is a few score meters away. Also close by is humongous South Common, with theatres, restaurants and stores for all price levels and tastes. But the hotel is sheer joy, a fantastic bargain, and the smiles at the desk are that rarity, genuine warmth. We have been in 20 hotels in a year: this is our "Go-To" in Edmonton.
October 7, 2014
Rated 4 out of 5 by MiroSenior2014 Edmonton Enjoyable Stay
My family had a comfortable stay at 4-Pt Sheraton Gateway Edmonton. It's close to shopping at South Common outlet and the Edmonton Airport. Our 2-day trip at Edmonton had favorable weather and filled up with shopping and sightseeing activities. It was an enjoyable trip.
September 25, 2014
Rated 5 out of 5 by Gloria52 Great Hotel!!!
Love staying at this venue.....was disappointed that at this time does not offer a government rate
September 9, 2014
Rated 5 out of 5 by Yker Well appointed
Very nice hotel, very nice finishings. Bathroom sink stopper was broken, otherwise all was good. I will stay here again.
September 9, 2014
Rated 2 out of 5 by handyman Nice place BUT......
We stayed there approx 1 yr ago and were very impressed. This time passing thru Edmonton I insisted on staying there again even though I could have found a better rate. I was disappointed to see how poorly the beds were made up and cleaning of room didn't compare to our first stay. Free coffee is offered across from the elevators....but is it ever disgusting coffee. Nice place.....but they need to look at detail on certain items. Staff was great.!!
September 6, 2014
Rated 5 out of 5 by Kimberrr Wonderful kind staff in every department of the hotel.
Amazing stay and the most comfortable pillows and beds. Can't wait to stay again.
August 26, 2014
Rated 5 out of 5 by SpielMaus Comfort And Cleanliness At Its Best
Naturally friendly staff and very clean, spacious, well-appointed rooms complete with amenities and facilities (e.g. fridge and microwave). The rooms are so clean, you can smell it. Our pick-up was at 4:40 in the morning and upon getting off the elevator there was freshly brewed coffee waiting at a self-service counter and again, smiling staff. Highly recommended.
August 25, 2014
Rated 4 out of 5 by LaurenandDom Friendly Staff
I can't remember the name of the lady that checked us in but she was amazing! Good stay, enjoyed it.
August 22, 2014
Rated 5 out of 5 by ELaineQ Beautiful hotel
Hotel room was nicely decorated and very clean. Staff was friendly and restaurant nice. I would definitely recommend this hotel. I don't think you will be disappointed.
August 22, 2014
Rated 5 out of 5 by nyee Comfortable clean hotel
Very convenient even if south end of Edmonton as off Gateway and Anthony Henday, near South Commons. Clean, spacious without being luxurious. Nice room, bathroom, work out facility. Excellent family resto White Spot attached.
August 19, 2014
Rated 5 out of 5 by Willow1985 Beautiful hotel
This is my favorite place to stay in Edmonton South. Exceptional service!
August 16, 2014
Rated 5 out of 5 by Gordo1 This hotel is one of the best I have stayed in across Canada
The staff were very friendly and helpful.
We were not rushed
August 14, 2014