Rated 5 out of 5 by VV62 Great People!
Any organisation in the hospitality industry is fully dependent on its staff for recognition. In this regard the staff of this hotel in the F&B, House keeping & reception have been excellent with delivering 'Customer Delight' at every step without a pause and taking genuine pride in their work! PLEASE KEEP UP THE GOOD SHOW!
May 16, 2015
Rated 4 out of 5 by RSB2376 Good stay
As per requirement was near to my office....good ambience...and pleasant staff members
May 14, 2015
Rated 4 out of 5 by Nafisa Good one
Meant for both business and leisure stay; this place is closeby to the happening mall Phoenix market city
Good ambience; courteous front desk staff, plush rooms ..to summarize ...good one..would definitely recommend
May 6, 2015
Rated 5 out of 5 by sbfun One of the best
I have done a fair amount of international travel and stayed at many hotels as a business traveler. I would rate this hotel and its staff as one of the best. The hotel team exceeds in their hospitality and customized care to their guests.
Try it yourself, you will love it as much as I do, I am sure.
March 27, 2015
Rated 4 out of 5 by Gops Great Staff Attitude
the staff are very courteous and helpful
March 26, 2015
Rated 5 out of 5 by Ian21 Comfortable & Seamless for a Business Traveller
This hotel is perfect for the business traveller. The front office staff were very responsive and prompt. Food is great especially Panash.
Overall a very comfortable stay.
March 26, 2015
Rated 5 out of 5 by DarrenChen Excellent experience with Four Points Pune
I have stay with them for more than 10 times for my business trip.
The service and price is surprisingly good as I never had such kind of good experience.
March 19, 2015
Rated 5 out of 5 by gosain12 hotel has good interior
the staff is very much dedicated to serve the guest .food was very good and quality product
March 17, 2015
Rated 5 out of 5 by AlokM Extraordinary service and attention to detail by Mukesh Patil and joe Pereira
Both Mukesh Patil and Joe Pereira were extraordinarily hospitable and gracious with the German guests we had with us. Being top managers in a leading German MNC, we all stay in top hotels all over the world but they took time out to especially express their gratitude on the warm hospitality extended.
However service over the corporate dinner in the initial period needs improvement and more training of the waiters and attention to detail would be appreciated. These things are very important!
March 13, 2015
Rated 5 out of 5 by FromLondon Made me feel very welcome
I stayed here for a week for a business trip. Everything about the hotel was great - the amenities, the decor, my room, the food. In particular I was very impressed by the consistent level of service of all the staff, from the people on the front door through to reception, dining staff, to housekeeping. Everyone was very friendly and went out of their way to be helpful in a very genuine way. I will be coming back to stay.
March 10, 2015
Rated 5 out of 5 by Mudit27 Feel Revived
Stay in this hotel is very relaxing and value for money.
I would love to come again and again.
Keep it up!!
March 9, 2015
Rated 4 out of 5 by Kati2587 Exceptional Customer Service
FP Pune is very close to the Lohegaon Airport . I have Stayed at this property every time i went to pune
But , I would never forget my last stay here at FP , I arrived at the hotel @ 2400 HRS and requested for some dinner & restaurant prepared some hot pasta for me in less than 30 mins .
Great customer service ,KUDOS !!!!!!!!!!!!
February 21, 2015
Rated 4 out of 5 by Vishal8774 Comfortable Stay
I have stayed in this hotel more than 10 times. The staff here is very co-operative and helpful. As a SPG member, I got upgraded to suite this time. It was a wonderful experience. The breakfast spread has also improved a lot. Keep up the good work!!!
February 6, 2015
Rated 5 out of 5 by Anah Stayed again n was wonderful again ....
Stayed again at the same Hotel and the staff and service was top notch yet again ...
Keep up the great work ...
January 30, 2015
Rated 5 out of 5 by Royshirly Four points Excellentè
Excellent hotel superb service perfect ambience extremely good staff mouth watering cuisine . Nice place to relax .
December 23, 2014
Rated 5 out of 5 by wn2014 Great staff!
I thoroughly enjoyed my stay at the Sheraton 4 Points Pune. In particular the staff were incredibly cordial, attentive and helpful. They looked for ways to say yes and accommodate! I highly recommend!
December 9, 2014
Rated 4 out of 5 by BusinessTrveler This hotel is OK.
Everything worked fine and the staff was ok. However in some places it felt strangely cheap. For example, they had broken/ burnt toasters in the main restaurant (Eatery).
December 5, 2014
Rated 4 out of 5 by Tong045 Comfortable room
Room was clean and staffs are freindly during my staying there. Air condition might need to maintenance during night it was noisy.
December 1, 2014
Rated 4 out of 5 by Rajiv21 Good Business Hotel
Located near the Airport. Overall Experience was good.
November 28, 2014
Rated 4 out of 5 by Vasu The stay at the hotel was quiet comfortable
Enjoyed my stay at this hotel. This was infact my second visit to this hotel. The support staff's are excellent. The breakfast was fantastic, there was a lot of variety available to choose from. All in all it was a wonderful experience. The room this time round was quiet spacious and comfortable.
November 18, 2014
Rated 5 out of 5 by Lalit64 Exceptional
The Sheraton brand hospitality was exceptional in all regards throughout our 3 day stay.
From the welcome to the farewell, it was all smiles. All requests were attended to immediately.
It seems that the word 'no' does not exist in the Sheraton dictionary.
This hotel(and chain) will remain my first choice of stay from now on.
The internet is also very good and 'high' speed.
I had booked on-line on the hotel's website and got a very good package.
November 18, 2014
Rated 5 out of 5 Nice experience with Four Points
I had a been there for a night and it was great to stay at Four Points by Sheraton. All staffs and service is very nice and cooperative. I would specially thanks for made my booking comfortable as per my expectation.
I would highly recommend this hotel and would love to visit again.
November 17, 2014
Rated 5 out of 5 by kriti Friendly Atmosphere
Very responsive staff and extremely friendly. Hotel is very responsive to your needs. Special additives need to be more defined for booking some more alternatives can be added for non drinkers.
November 16, 2014
Rated 3 out of 5 by anujneetu business travel
overall a good experience but need to maintain standard of quality service provided earlier. things are going down in services and F&B.
November 15, 2014
Rated 3 out of 5 by Pinaki77 Good facilities, but horrible food.
Hotel location is good, facilities are decent. Food needs to be better.
November 14, 2014
Rated 4 out of 5 by Chandra26301 Food was average
Food provided for dinner was just about average. Taste was bland, rotis were cold etc.
November 3, 2014
Rated 4 out of 5 by AlokM Staff Responsiveness
Great and motivated team...Its always a pleasure to interract with with Mr Vijayan Gangadharan -GM and Joe who is always ready to be of asisstance and enquiring of ways to make you feel pampered ! The eye for detail and responsivenesss by Adeet ( Restaurant manager ) and Chef Sanjay Mitra who is always stretching out to prepare my favourite barbecued brocolli is greatly appreciate !! Its always a pleasure being here !! Keep it up !!
October 31, 2014
Rated 3 out of 5 by john1235643 Decent hotel
decent hotel. Food is quite over priced and options are quite limited.
October 20, 2014
Rated 4 out of 5 by SKSVODA Good hotel and services
Good hotel and services, i suggest room price should include some basic eatable items for customer.
October 19, 2014
Rated 4 out of 5 by Juergen13 a few remarks
as you know I a permanent guest to your place, but still there are a few things which have to be mentioned
1. when do you improve your internet connections regarding speed - other Pune hotels provide high speed connection even without charging something - ???????
2. this time I had been told that Alfresco was change to a grill restaurant - no smoking any more (this will chase some of my business partners to other hotels)
and where is the grill menu????
3. you might should change also you á la carte menu - since years the same
pls feel free to contact me at any time
October 8, 2014