Rated 4 out of 5 by 10242013 American traveling to India for first time
This was my first trip to India. My husband and I stayed for about a week at the Four Points Sheraton and our needs were not only met, but exceeded. We were immediately greeted warmly by the hotel reception staff, and were taken to a welll appointed, clean, and comfortable room. The bathroom was spotless and the bed was well-made with clean ,crisp white linens. There was a bit of a musty smell in our initial room, but the hotel staff was gracious in relocating us to a different room so that they could tend to the issue and make us more comfortable.
My husband worked pretty much everyday, which meant I was on my own. I never felt uncomfortable by myself there, and enjoyed swimming in the rooftop pool, working out in the adjoining gym, or enjoying a cup of tea and relaxing in the lobby.
We frequently required driver services, which were organized by the front desk staff. They were prompt and affordable.
If I had to pick the most memorable things about the hotel, it would be the friendly staff, the first class service, and the great buffet. We felt really well cared for while staying there, and would recommend this hotel highly.
November 5, 2013
Rated 5 out of 5 by MAD83 Excellent home away from home
Wonderful 7 day stay. The staff was exceptionally capable and really went out of their way to make it feel like a home away from home, warm and friendly. They also helped us organize trips out, places to visit, restaurants to visit, local know-how and even how to hail a rickshaw. Highly recommended!
November 4, 2013
Rated 5 out of 5 by ish1234 Service with Style!!
Droped in late night wid my friends on eve of friendship day... in eatery!at lobby level.... quite a chick and relaxing atmosphere,Staff was super attentive, and suggested quiet of few options, service was really good, and quick. Staff at front desk were seems to b unaware of all the things happening!! and was lacking a smile!! apart from this.,service was really quick, and was with a smile and style... even though it was late night, and quiet of staff gets tired. the only thing is, mid night menu is very restricted! else, everything was awesome.. would like to visit again..
August 7, 2013
Rated 1 out of 5 by mahi Terrible Hotel
No where even close to be called a sheraton hotel.
- I stayed from 11th Apr,12 to 13th Apri,12. The body lotion kept in restroom had expired in Aug,11 ! I have carried the tube back home to keep as souvenir. I can understand had it been an inadvertent incident. But more painful is the fact that the hotel had smartly put a sticker on the expirty date portion. This clearly shows that the intentions are not right.
- The rooms donot have even basic articles like dental kit, shaving kit, laundry bags. On asking the housekeeping boy and to his supervisor they both shrugged and went off!
- First time I have seen a hotel serving rice, biryani's in breakfast.
- The Khaman-dhoklas were stale and re-used. Other food items are also re-used. one can easily make this out.
April 25, 2012
Rated 1 out of 5 by ASG2211 Excellent for Long & Short Stays
I have now been staying in Four Points by Sheraton, Nagar Road, Pune for over 1 year as very frequent guest.
I have always felt at home while my stays.
I would appreciate Front office & restaurant which are really outstanding.
Please maintain your high standards
November 13, 2013
Rated 3 out of 5 by Bhava9 Four points -Pune
This is a starwood hotel and have all amenities in place and some non functional.The airconditiong in the hotel needs to be upgraded or fixed as the room temperature being between 21-25 degree in winter is not acceptable and outside ambient temperature much better than the room.Internet access is slow and have ups and low.Avoid this hotel in summer at any cost and unfortunately after having such a nice staff and everyone trying to help you in every aspect the stay at the hotel made me miserable because of the room temperature and basic facilities like internet.
January 14, 2012
Rated 5 out of 5 by Sanjeevm An Enjoyable Stay
It was my 2nd Stay in Four Points By Sheraton . I had a comfortable stay.Food was very delicious especially in the BBQ and the staff was very cooperative and very humble. The ambience of the hotel was very good also the rooms were well maintained .overall , Four Points provides uniquely comfortable stay for the traveller .It is ideally located at nagar road ,very near to the airport . Number of malls in the vicinity of the hotel adds to the fun factor .The Four Points provides great value for money ... :)
love to stay there in future also ;)
April 2, 2013
Rated 5 out of 5 by Majedalf Super star
This is my soucnd house pease really very nice hotel with group
Sprical thanks for mr patill mr aditya mr ashish and mr joe
And the pirsone who clean my room his kalidas
August 31, 2013