Rated 5 out of 5 by darryl16 This a great hotel with very good amenities.
The staff was very courteous especially Mr. Joe Pereira who went out of his way to make us feel comfortable. Staff like him is an asset to the hotel. The hotel is very comfortable and is very centraly located and we felt very pampered. We would definitely stay there again when we are in pune.
August 1, 2015
Rated 4 out of 5 by rahul634 Comfortable but food needs improvement
Rooms are comfortable, however the food was not so great compared to the price paid.
July 22, 2015
Rated 4 out of 5 by Veda Good Customer support,
Visiting this hotel for the past four years, the customer service quality is improved to a very good level. Thanks for the special attention given by Prachi and her team.
July 10, 2015
Rated 4 out of 5 by Udai My stay at pune on 23rd to 26th ajaune
Over all experience is v good
June 26, 2015
Rated 4 out of 5 by amit72 Nice place to stay
Stayed hotel for 3 nights. Its located on main road and just bang opposite is the Inorbit mall. Good connectivity and near to Airport too.
Only issue is with WIFI for which id valid for 24 hrs only and again need to be re-login.
June 25, 2015
Rated 5 out of 5 by Raja13 Great stay
Very good stay. My important part is the guest service is excellent . I had stay on business trip and no problems for transfer to and fro to airport and even drop and pick from my office which is close by.
I was waiting to be dropped at my office at short notice and this is quickly addressed by staff ( Joe Pereira)
June 2, 2015
Rated 5 out of 5 by Anju Fabulous Time with Family @ Four Points, Pune
Good Ambiance, Good Rooms, especially Good Staff (*****) give a personal touch to the stay when travelling with Kids & Family.
I would like to explore other Starwood properties too
June 1, 2015
Rated 5 out of 5 by harpal This hotel had great ambience
We had a very comfortable stay in all aspects at Four Points Sheraton Hotel Pune
May 29, 2015
Rated 4 out of 5 Friendly staff
Good value, friendly efficient hotel.
May 21, 2015
Rated 5 out of 5 by aaaaakkkkk Very nice & comfortable stay
Nice hotel for a comfortable stay. I am a regular visitor & prefer this hotel in Puneas ccompared to others
May 18, 2015
Rated 5 out of 5 by Mukkie 'Full on Comfort' at Four Points,Pune
It has been a very good experience to stay almost 50 days at Four points by sheraton hotel,They have well trained staff takes care of every requirement. Superb spacious rooms, wonderful restaurant, friendly staff - the hotel has it all. Special thanks to Mr Joe & Mr Nilesh-Sales team,Mr .Dhawal,Prachi,Asish at front desk & Mr.TN Singh and other members at Restaurant.Would definitely stay here again and recommend this to anybody looking for a nice & comfortable stay in Pune.
May 18, 2015
Rated 5 out of 5 by VV62 Great People!
Any organisation in the hospitality industry is fully dependent on its staff for recognition. In this regard the staff of this hotel in the F&B, House keeping & reception have been excellent with delivering 'Customer Delight' at every step without a pause and taking genuine pride in their work! PLEASE KEEP UP THE GOOD SHOW!
May 16, 2015
Rated 4 out of 5 by RSB2376 Good stay
As per requirement was near to my office....good ambience...and pleasant staff members
May 14, 2015
Rated 4 out of 5 by Nafisa Good one
Meant for both business and leisure stay; this place is closeby to the happening mall Phoenix market city
Good ambience; courteous front desk staff, plush rooms ..to summarize ...good one..would definitely recommend
May 6, 2015
Rated 5 out of 5 by sbfun One of the best
I have done a fair amount of international travel and stayed at many hotels as a business traveler. I would rate this hotel and its staff as one of the best. The hotel team exceeds in their hospitality and customized care to their guests.
Try it yourself, you will love it as much as I do, I am sure.
March 27, 2015
Rated 4 out of 5 by Gops Great Staff Attitude
the staff are very courteous and helpful
March 26, 2015
Rated 5 out of 5 by Ian21 Comfortable & Seamless for a Business Traveller
This hotel is perfect for the business traveller. The front office staff were very responsive and prompt. Food is great especially Panash.
Overall a very comfortable stay.
March 26, 2015
Rated 5 out of 5 by DarrenChen Excellent experience with Four Points Pune
I have stay with them for more than 10 times for my business trip.
The service and price is surprisingly good as I never had such kind of good experience.
March 19, 2015
Rated 5 out of 5 by gosain12 hotel has good interior
the staff is very much dedicated to serve the guest .food was very good and quality product
March 17, 2015
Rated 5 out of 5 by AlokM Extraordinary service and attention to detail by Mukesh Patil and joe Pereira
Both Mukesh Patil and Joe Pereira were extraordinarily hospitable and gracious with the German guests we had with us. Being top managers in a leading German MNC, we all stay in top hotels all over the world but they took time out to especially express their gratitude on the warm hospitality extended.
However service over the corporate dinner in the initial period needs improvement and more training of the waiters and attention to detail would be appreciated. These things are very important!
March 13, 2015
Rated 5 out of 5 by FromLondon Made me feel very welcome
I stayed here for a week for a business trip. Everything about the hotel was great - the amenities, the decor, my room, the food. In particular I was very impressed by the consistent level of service of all the staff, from the people on the front door through to reception, dining staff, to housekeeping. Everyone was very friendly and went out of their way to be helpful in a very genuine way. I will be coming back to stay.
March 10, 2015
Rated 5 out of 5 by Mudit27 Feel Revived
Stay in this hotel is very relaxing and value for money.
I would love to come again and again.
Keep it up!!
March 9, 2015
Rated 4 out of 5 by Kati2587 Exceptional Customer Service
FP Pune is very close to the Lohegaon Airport . I have Stayed at this property every time i went to pune
But , I would never forget my last stay here at FP , I arrived at the hotel @ 2400 HRS and requested for some dinner & restaurant prepared some hot pasta for me in less than 30 mins .
Great customer service ,KUDOS !!!!!!!!!!!!
February 21, 2015
Rated 4 out of 5 by Vishal8774 Comfortable Stay
I have stayed in this hotel more than 10 times. The staff here is very co-operative and helpful. As a SPG member, I got upgraded to suite this time. It was a wonderful experience. The breakfast spread has also improved a lot. Keep up the good work!!!
February 6, 2015
Rated 5 out of 5 by Anah Stayed again n was wonderful again ....
Stayed again at the same Hotel and the staff and service was top notch yet again ...
Keep up the great work ...
January 30, 2015
Rated 5 out of 5 by Royshirly Four points Excellentè
Excellent hotel superb service perfect ambience extremely good staff mouth watering cuisine . Nice place to relax .
December 23, 2014
Rated 5 out of 5 by wn2014 Great staff!
I thoroughly enjoyed my stay at the Sheraton 4 Points Pune. In particular the staff were incredibly cordial, attentive and helpful. They looked for ways to say yes and accommodate! I highly recommend!
December 9, 2014
Rated 4 out of 5 by BusinessTrveler This hotel is OK.
Everything worked fine and the staff was ok. However in some places it felt strangely cheap. For example, they had broken/ burnt toasters in the main restaurant (Eatery).
December 5, 2014
Rated 4 out of 5 by Tong045 Comfortable room
Room was clean and staffs are freindly during my staying there. Air condition might need to maintenance during night it was noisy.
December 1, 2014
Rated 4 out of 5 by Rajiv21 Good Business Hotel
Located near the Airport. Overall Experience was good.
November 28, 2014