Rated 5 out of 5 by seand Very comfortable, excellent location
I was very impressed with the cleanliness and modern amenities in the guest rooms. Also the staff was very courteous and professional. I did not eat any meals at the hotel (there were so many nice restaurants located nearby, I decided to try a different one each night) so I cannot comment on the quality of the food or the dining room...but the happy hour at the bar was very lively!
March 15, 2013
Rated 3 out of 5 by Runwaygirlsf Good hotel near airport
Hotel is located minutes from the Punta Cana airport. Complimentary airport pick-up was prompt (driver had a sign with my name on it at the arrivals area) and driver was pleasant. Hotel is relatively new so everything is shiny new and clean. A few of the staff are a little green and still learning the ropes, so sometimes requests require asking twice. However, Luis at the reception desk was amazing and made sure everything was solved quickly and efficiently. Rooms were comfortable with nice Sony flat screen TVs. Conveniently located across the street is an open air shopping with restaurants, shops and a grocery store. Overall this hotel is a great choice for those wanting to be close to the Punta Cana airport.
November 3, 2013
Rated 2 out of 5 by Marc58 Not quite as good as usual
I have been with SPG since 2001 and find myself for the first time rating a Four Points at less than average for service because of the dining room staff. The waiters in the dining room need better training. The Chefs did a great job on processing orders only to have the food get cold due to the fact they had to chase the waiters to have the food delivered. The waiters do not work as a team and help each other, if it is not their order they will not help out and deliver it to the table for their co-worker. Very unorganized dining room staff. Front desk was very helpful as usual.
January 9, 2014
Rated 5 out of 5 by Furlani I would stay here again !
An excellent "no frills" choice to enjoy the Caribbean. Great breakfast, clean facilities, wonderful beds and linen, great bathroom (no tub), this hotel is very close to the Punta Cana airport (15 minutes), and also to some beaches. There is no fridge inside the suite.
March 13, 2013
Rated 5 out of 5 by Jman Jewel in the Starwood crown
Quite honestly this hotel offers the service standard and food worthy of a 5 star brand. The only amenity missing is the beach. Service wise, this hotel is a jewel in the Starwood crown!
January 22, 2014
Rated 5 out of 5 by Charsal Great airport hotel
The hotel location at the airport and complimentary transportation work great for arrival and departure days. You must arrange your transportation 24 hours in advance. I emailed the hotel and they responded immediately. Hotel staff is very friendly, hotel is clean and very nice. This was our second stay.
January 20, 2014
Rated 5 out of 5 by Luci87 Very clean, excellent staff, good location, very comfortable
I was absolutely happy with my stay. The room was clean, spacious, comfortable. The staff was very helpful and pleasant.
March 26, 2013
Rated 5 out of 5 by Princesstrj I got one night only
The Hotel was lovely is a nice area with shops and access to other locations. It offeres a free shuttle to several places including the airport and the beach. The only down fall is that you have to work within the shuttle schedule as there is only one. All of the Front Desk staff were awesome. We only stayed one night before checking into out resort. There definately needs to be more light in the common areas and floors as its meant to be sunlit but at night there is no sun so its very dark in the hallways. The Pool closed so early that we didnt get to use it.
May 30, 2013
Rated 5 out of 5 by asoumah First time in the Dominican Republic
The 4-Points by Sheraton in Punta Cana is an excellent hotel. VERY CLEAN, Modern and convenient! The staff (especially Jose and Luis) took excellent care of myself and wife and were very helpful in terms of establishing transportation. The Domincan Republic is beautiful but our stay at the 4-Points DEFINITELY made our trip. We will travel back to the DR next year and won't stay anywhere else but the 4-Points.
May 4, 2013
Rated 5 out of 5 by JJones1 Regional Director, Pro Travel Network
This Hotel in Punta Cana Dominican Republic met and exceeded my needs. Initially I was afraid I was going to be disappointed but was I sadly mistaken. I received personal service and I was impressed the staff all seemed to know my name even after a shift change. This personalized care and small jester can mean a lot when you are far from home. Thanks Sheraton
April 11, 2013
Rated 5 out of 5 Confortable stay
This hotel is really well located. Close to the airport and in the very beginning of the new highway that connects Punta Cana and Santo Domingo. The facilities and service are above expectations. Highly recommended for business travelers.
May 23, 2013
Rated 5 out of 5 by PBASSA Excelent!!!
Walking distance from supermarket, restaurants, car rental....
One minute away from the airport.
If you're lookin forward to have a beach vacation, you can take the shuttle the takes you directly to PLAYA BLANCA.
April 1, 2013
Rated 4 out of 5 by Robin Airport transportation
We were told when we checked in that there would be a free shuttle to the airport at 5:30am. The next morning there was not a free shuttle only a $10 taxi!
April 18, 2013
Rated 4 out of 5 by Noname22 Mirodacate
I stayed for five days and had a great time. The location was very convenient and so was the shuttle . I ate at the restaurant several times and the food was good. My only suggestion would be to change the in room menu and make it different from that of the restaurant . Service was good but waiters do need to pay a little more attention to small details. For example: I had to request for the food that was not eaten to be removed from my bill, twice my meals were incomplete and missing items described on the menu and bills were give to signed without a pen. My stay was wonderful and I will return again .
July 29, 2013
Rated 5 out of 5 Clean, Cool, Convient
The hotel is very clean, quiet, and Great A/C for cooling room. The Room was spacious with a separate living room from the bedroom. So any guest could come and not be in the sleeping area. It is very much up to the standards in the US and If you are accustomed to staying at the level of at least Comfort Suites, you will be satisfied. It is a great place to stay if you are looking for a Condo or Apartment after you arrive in the country. The rental car place is across the street and many other resturants within a 5min walk. (Good Eating). I would stay again and recogmend to everyone if you need a hotel.
July 15, 2013
Rated 5 out of 5 by ARRR Great Service!!!
The Sheraton Four Points Punta Cana is a brand new hotel minutes from the Punta Cana international Airport, beaches, restaurants and local atractions. My family stay was from july 03, 2013 to july 14, 2013. The staff and management of this beutiful property is very professional and helpfull. The hotel features a restaurant that serves breakfast, lunch and dinner at exelent prices, also a pool and a gym. I will recomend this hotel for any one that its looking for a beautiful hotel with a great location convienence for bussiness or leisure travel. I will like to thanks the Staff and management of the Sheraton Four Points Punta Cana for a lovely stay. I will be there again soon!!!
August 2, 2013
Rated 5 out of 5 by BRITISHTRAVELER HOME AWAY FROM HOME !
As a Platinum guest I travel extensively around the world and can be in the tropics one day and the artic the next as such it is a comfort to have a brand such as Starwood that brings continuity to a hotel chain which includes the Four Points Punta Cana,
I have found a Home away from Home where you feel like a valued guest which is not always the case in a Four Points and I am more accustom to SPG recognition in the higher end chains of the Starwood brand and not so much in the Four points brand but the Four Points Punta Cana has restored my faith that it can be done and in this case very well ! I look forward to many more trips in the future and the same friendly reception I received on this occasion!
Thank you to all the staff who are like a happy family together !
October 14, 2013
Rated 5 out of 5 by rebel15rn Great Accomodations, Reasonable Price
Stayed at the front end and back end of a trip. From the first check in experience I was very impressed with the front desk staff. During our entire stay they were all extremely friendly and went out of their way to make our stay most pleasant. Restaraunt staff and housekeeping were equally as friendly. Shuttle is available to the beach which is beautiful. Shopping area (Punta Cana Village) was directlly across the street and had some great shops and restaraunts. It is also very close to the airport. Would highly recommend this hotel!!!
May 22, 2013
Rated 4 out of 5 by Jumpingjoe1234 Punta Cana
The staff was great and very helpful.
The worst thing about the hotel is the breakfast. Did not get one that was not cold of cooked to the chefs wants. Bacon was always cold and the coffee warm. If I had to eat at the hotel I would not return.
I spoke to Jose Antonio Urbaez about the food and bar service. The next day I could see a change but far from SPG standards
November 3, 2013
Rated 5 out of 5 by jrangelesp Excellent for Business/Personal
The hotel is located just across Punta Cana town village where all the shops, restaurants and market are located.
Also ideal for romantic getaways away from beach.
November 11, 2013
Rated 5 out of 5 by Carola79 Great hotel
I recommend this hotel! We stayed only one night but the facilities and customer service were great!
I really enjoy the free Wi-Fi internet and continental breakfast.
The pool is not big but was very clean and practical (4 feet). Also it is open until 12:00 AM which is very good. The bed and pillows were extremely comfortable, and they have a free shuttle to and from playa Blanca and Punta Cana Airport.
August 18, 2013
Rated 4 out of 5 by DricaM305 Wonderful Stay
I was delighted with l this hotel upon entering. The decor in the lobby is great and it continues in the room. The big, stylish shower was a plus. The hotel shuttle service to the beach and resorts was also an added plus. The staff was very friendly and helpful.
The bed was a bit too firm for my liking, bit overall the room was great. The restaurant menu could be better . We had a great stay.
July 29, 2013
Rated 3 out of 5 by SPROUTEADVENTURER Good and Comfortable Stay
Rooms are clean, comfortable and aptly appointed. Additionally staff is courteous and helpful. There are few dining and recreational options within walking distance, however the welcome beer after checking in is always a plus.
September 28, 2013
Rated 5 out of 5 by Rut082326 Hotel is awesome
My stay was great and very easy. When checking in the guy at the front desk was amazing. I got to check out later because I didn't have to be at the airport until 3. Along with that my room was very clean and the bed was great. The hotel was also quiet so I got a good rest.
August 6, 2013
Rated 5 out of 5 by Joey37 Wow! What a large and comfortable bed!
Wow! What a large and comfortable bed with four big soft pillows. The room make me feel relax!!
September 6, 2013
Rated 5 out of 5 by MENCH69 very impressed
Very impressed with this hotel, clean, friendly staff, good food, almost forgot I was in a third world country
September 3, 2013
Rated 5 out of 5 by htlrev5782 Spanking New!
Great location and excellent service. Swimming pool a bit small though...
Will block some rooms for guests at my wedding in November.
August 18, 2013
Rated 5 out of 5 by Shell63 The Best!
New,clean,close to airport,nice decor,great shopping,restaurants in walking distance,staff went out of their way to make sure our stay was The Best!i will be back one day....thanks Sheraton 4 points in Punta Cana Village!
May 26, 2013
Rated 5 out of 5 by kerzee A Great Stay.
After we were bumped from our flight, this was a perfect consolation prize. Very pleased with every aspect of this hotel.
August 11, 2013
Rated 3 out of 5 by ckona Retired Airline Employee
Very close to the airport, excellent location if you are bumped from your flight.
August 22, 2013