Rated 5 out of 5 by Joe247 Front desk staff
Front desk staff were amazing. The front desk member Amber did everything she could to help me. Best customer experience I've ever seen! Thanks for everything.
February 22, 2016
Rated 1 out of 5 by Rustybmw Location
I had asked For a first floor room and received it, but they put me in a short hallway that is my wife and I. The location was horrible as there were two double doors right next-door room and another 30 feet away and by 5:30 AM everybody leaving used those doors and they slammed again and again and again. We had gotten in late and desperately needed sleep as we were on our way to a wedding the next morning. Very very unhappy with the location.
February 21, 2016
Rated 4 out of 5 by Ben2012 Exactly what you'd expect
Great location for a pit stop on a drive from the Bay Area to Las Vegas.
January 7, 2016
Rated 5 out of 5 by Teresa57 Family
The room my husband and I were assigned was very cool in the evening. I spoke with a gentleman at the front desk and he had someone regulate the system to provide more comfort in our room.
Our room didn't have a microwave as the online hotel information stated.
November 9, 2015
Rated 4 out of 5 by InandOut2015 A good property in Bakersfield
This was the first SPG property I stayed at which prompted me to join the SPG program. I was in Bakersfield on business and this was a good option for business travel. .
August 17, 2015
Rated 4 out of 5 by FrequentFlyer42 Short but sweet
Needed a hotel for unexpected stay, and the Four Points Bakersfield did not disappoint. Guest rooms were clean, staff was very attentive, and while we only stayed overnight, I would not hesitate to return to this property if returning to this area.
July 26, 2015
Rated 5 out of 5 by Oceanside39 Great hotel
Been here several times and have not been disappointed.
June 1, 2015
Rated 5 out of 5 by Marlana Great Hotel in Safe Location
We were a family of 5 traveling from AZ to Yosemite. Got 2 patio rooms because we were 3 adult boys (19, 20 & 24) & 2 parents, 5 bikes, climbing gear, 3 coolers & alot of other luggage/gear.
The 1st surprise was how nice the area was. Super convenient to freeway exit, plenty of eating options in area, but mostly the neighborhood the hotel is in felt very clean & safe. It's very commercial, but in a good way. Hotels grounds are very pleasant with fountains & streams.
Our rooms (just regular 2Q patio rooms, not suites) were HUGE. Got patio rooms cuz I thought we'd need the space to store our gear, but the rooms were so large we had all 5 bikes, 3 coolers (1 lrg chest size) & alot of gear all in our room (not the boys room -- we didn't need to split up the gear) and still had plenty of room to walk around. Grounds staff were extremely pleasant and helpful with a couple of items we needed help with. Front desk staff was ok.
Rooms were clean and beds were extremely comfortable.
May 29, 2015
Rated 5 out of 5 by Tjtech56 An oasis in Bakersfield
The hotel & staff at the 4 points are to be commended for a retreat like getaway... The hotel grounds are well kept, the beds plush,and the staff go the extra mile to make the stay memorable and stress free. 5 star treatment.
May 18, 2015
Rated 5 out of 5 by Hoonaz Nice hotel close to everything
I highly recommend this hotel .everyone seems really nice. Thanks for Jason Frontdesk agent.
April 8, 2015
Rated 5 out of 5 by Lraquele A Great Getaway "from" LA
If you are looking an oasis in the desert, please check out this hotel. It was clean, sleek, modern and did I mention clean? I had plenty to do while I was in Bakersfield, but I wanted to stay in the hotel. It was just that lovely. If you need a treat--this is the place.
January 25, 2015
Rated 5 out of 5 by Shark32 The hotel staff was great!
Hotel staff was polite and very helpful.
Everything was great and I really enjoyed my stay.
December 7, 2014
Rated 3 out of 5 by Veryunhappytraveler can't recommend until hotel improves
As a Starwoods woods member I expect full value for my money at the price point this hotels charges. The Bakersfield four points needs work in these areas; Rooms need to be cleaner, bathroom tile was awful. Noise from housekeeping staff in the morning, LOUD! yelling to each other down the hall, BANGING carts against the doors as they come in and out of the building. All this at a very early hour, what good is a late check out if awoken at 7am? Like wise the restaurant staff was poorly trained and service was slow, food was, well, not good. The room itself (bed,tv,etc.)and grounds were fine, however maybe the housekeeping staff does not need to picnic in the parking lot or take up the closest parking to the rooms. I booked the "Romantic weekend get a way" However there is nothing romantic about the Rude early morning noise, or the poor food. We will stay somewhere else next time we are traveling along this route. You should too!
December 5, 2014
Rated 4 out of 5 by Ouraydog nice place to stay
The hotel is in a nice section of Bakersfield and very quiet at night. My room was large, comfortable, and very clean. The hotel grounds were nicely maintained.
November 2, 2014
Rated 4 out of 5 by CherylQ45 Huge Room
Hotel nice and clean only disappointment, I had was the room wasn't connected with the lobby. I would definitely recommend this hotel
October 30, 2014
Rated 5 out of 5 by NICK51 Hotel overall
The appearance was very nice. Good pool ,and everyone I talked to was very friendly and helpful.
October 20, 2014
Rated 4 out of 5 by BCKD nice place
1. The fan in the bathroom was squeaky and could not be turned off unless the light was off. That was annoying!
2. The beds were very nice. We love the white cotton down comforters and white covers, however the sheets were a little stiff and itchy- low thread count. Otherwise
September 30, 2014
Rated 4 out of 5 by Ruth33 Huge rooms
For a chain hotel, the room was one of the largest I've seen, and very clean. The decor is pretty basic (as in a hospital-white bathroom) but very practical. It may be understaffed as we had to wait around 15 minutes to check in; however, staff did give us breakfast vouchers as an apology. Many acceptable restaurants nearby.
September 29, 2014
Rated 5 out of 5 by Bolt1960 another great stay......
enjoyed the Bistro for drinks
enjoyed the pool before heading off to work
enjoyed the pool after work
September 26, 2014
Rated 4 out of 5 by PabloGrande54 Good place for business stay
Clean. Quiet. Centrally located.
September 25, 2014
Rated 3 out of 5 by NSV14 quiet hotel
this hotel is (most of the time) very quiet. water fountains and gazebos add to the ambience. pleasant overall.
September 25, 2014
Rated 5 out of 5 by JandJayeB Overall good experience
Overall, this hotel is very nice and clean. Rooms were well put together and comfortable. Lack of an elevator for 2nd floor guests is a bit of a minus but not enough to avoid staying during a future visit.
September 3, 2014
Rated 5 out of 5 by Bolt1960 Great time on a business trip
The facilities were in great shape!
The staff was very responsive.
Went swimming before work-->what a great way to start the business day !!
August 29, 2014
Rated 5 out of 5 by Brogan CEO
It is the most comfortable and courteous hotel that I stay at on my travels.
August 28, 2014
Rated 3 out of 5 by Brad1000000 Only Starwood property in Bakersfield
The only reason I stay here is that it's the only SPG property within 100 miles. It's an older property that's maintained okay, with the typical carpet stains, worn furniture, etc., you see at 30+ year old properties that have not been recently renovated. I certainly wasn't "wowed" by the condition of the property. Furthermore, front desk service is very, very slow...I waited 10 minutes and there was only one person in front of me. Fortunately I arrived at 4:45; by the time I was checked in 20 minutes later there was a line of ten behind me.
The common areas are nice, with an inviting lobby, outdoor pool, and extensive garden areas with fountains throughout the interior of the property. There's a public computer with printer in the lobby, but no other extras offered regardless of SPG status. As a platinum member, I was provided a room upgrade to a "deluxe garden" layout, which had a nice patio overlooking the pool area.
August 27, 2014
Rated 5 out of 5 by B1977 Great place to stay
Wouldn't stay at any other hotel in the surrounding area. The staff is amazing, starting with DeAnndra and Jose at Front Desk. I appreciate the Welcome smile my Family & Friends received from DeAnndra and the awesome help from Jose. Thank you for making our annual trip to Bakersfield another great one and hope to see you guys again next year :) keep up the good work.
August 25, 2014
Rated 4 out of 5 by KayBee716 Fantastic Service !!
The service at this location is beyond comparison. Every single staff member in every single capacity is absolutely amazing !
August 23, 2014
Rated 5 out of 5 by Sherry64 Best Bed Ever!
The Sheraton Four Points is easily accessible from the freeway and the amentities of pool, workout facilities, water features around the property and updated decor is so relaxing. I was presenting a workshop and the staff was exceptionally helpful and attentive to my needs. Amber, the front desk manager was a standout member of the staff and she is a great asset to the property!
August 22, 2014
Rated 5 out of 5 by PabloGrande54 Good place for business stay
I've been staying at this hotel since the
early 90's. If it's not fully booked, this
is where I always stay when in Bakersfield
August 20, 2014
Rated 4 out of 5 by PabloGrande54 Good for business stay
I've stayed at this hotel since the early 90's. It's consistently clean and well-maintained and would recommend it to anyone on a business trip to Bakersfield.
August 18, 2014