Rated 3 out of 5 by cutieangel Inadequate hotel in a great location for BMW Welt
I would recommend this hotel only if you are planning a trip based around BMW Welt. We stayed in two Executive rooms for three days here and went to BMW Welt on each of the three days for one reason or another. There is also very easy access into central Munich by subway. However, the hotel is not up to snuff. We booked Executive rooms and were told they have no higher level so no upgrades could be given us. One of the rooms we were given was large enough. The other was miniscule and I did not feel we could comfortably stay in it for three days so they moved us to a larger room. They told me that almost all of the Executive rooms were the size of the one we discarded, which was awkward and cramped. The two larger rooms that we stayed in were also inadequate in many ways. For example, it was impossible to use the bathtub while using the bath products, which were in large dispensers hung high on the wall. No soap or shampoo for tub users, I guess. The shower door opened in on the shower and blocked access to the faucet mechanism due to space limitations in the room, so you had to get into the tub/shower in order to reach the controls. I have never stayed in a Four Points Sheraton before so I have no others to compare it to, but I have stayed in other budget hotels and I am rating it based on those experiences. Some of the staff recognized my Delta Platinum status but the newer members seemed unfamiliar with it when I asked for late checkout. That and changing rooms were the only benefits I asked for from the status and I received them. Good points are these: The bed was comfortable and the windows open to allow in fresh air. The staff was very nice and helpful. The major negative was the poor space planning of the rooms.
July 15, 2014
Rated 4 out of 5 by hhe68 A great proximity of Football stadium, and downtown
Servus. FP Sheration Olympiapark is in good range of all - not being in heart of action. It makes bit of tranquility, if you are with family. Rooms are good, although it would be nice to have few sqm wider rooms in general. Otherwise, breakfast is overall very good with a great staff. Amenities in rooms, bit upgrade would be nice. Good Customer Service in general is always appreciated.
August 27, 2013
Rated 1 out of 5 by DorothyW Not satisfied
We had many issues with this hotel. We appreciated the location but the hotel was run down and no one at the hotel refused to make things better. My husband and I stayed two nights and the list goes on with things that went wrong. Our tub was clogged and although reported, was never fixed. The elevator did not work because our 14th floor button could not be pushed. The entire hotel's Internet was down the entire time we were there and never offered a solution, even when we asked someone to figure out how to check us in. Breakfast at the hotel was am exorbitant amount of money. We decided to eat at cafés in the area instead. We weren't given water upon arrival, despite what their email and website promised. We have stayed in many Four Points around the world and like this chain but unfortunately, we were disappointed with the service and quality of this hotel. Nothing was done to make this stay right.
September 8, 2013
Rated 4 out of 5 by BombayBob Short and sweet
We stayed here for just 3 days and most of the time we were out. But the staff made the stay comfortable and were very helpful. Not having air-conditioning was a disappointment but we Americans are spoiled anyway. Would recommend this hotel for the convenience, friendly staff and well appointed rooms. German TV of course is boring. No wonder most Germans are outside drinking beer!
June 5, 2012
Rated 4 out of 5 by abinder nice family hotel near Olympia Park - BMW wolrd
nice small hotel in the Olympia village - U3 subway very close by
June 23, 2014
Rated 4 out of 5 by Frankfurt34 week end
the hotel is in a a good location near the subway staion with direct access to the main attractions for sightseeing and shopping centers in town
June 15, 2014
Rated 2 out of 5 by CMMH Tiny, Uncomfortable Room
Room was very small. Hardly had enough room to walk between bed & desk to get to bathroom. Lots of noise from adjacent BMW manufacturing plant. Bed was very uncomfortable. Had dip in middle so my wife and I kept rolling into each other.
Desk staff was great though. Very friendly and treated us well. Gave us lots of good Oktoberfest information.
October 11, 2013
Rated 4 out of 5 by Jewelin Great atmosphere
It's a better place than I expected in terms of adjacent atmosphere. You have to walk around here. Besides Olympic Park and BMW Welt, whole adjacency was fantastic. And, don't forget to swim at Olympic Pool. I would never forget here.
March 18, 2014
Rated 4 out of 5 by Photon Convenient to BMW Welt and Olympic Park
Comfortable hotel best for visitors to BMW Welt and Olympic Park. Hotel is in the midst of a small commercial complex which has a bank, post office, Internet shop and several fast food type restaurants as well as a small market and other stores.
September 21, 2012
Rated 3 out of 5 by ChicagoInNapoli Great price...limited expectations
Front desk can't manage Platinum checkout automatically. No air conditioning (not needed this trip). WONDERFUL price, great location. If you're traveling by yourself, and are okay with a closet sized Executive space, the price can't be beat.
February 10, 2013
Rated 4 out of 5 by Anabela Excellent compensation for problems at arrival.
I arrived late in the evening and the booked room was not available due to a very recent problem. I was tired and frustrated but the staff provided everything they could to make my stay comfortable and good. I thank them for that.
October 12, 2013
Rated 3 out of 5 by Isao0914 Quiet environment
Staying here brought peaceful time to me Walking in the olympic park in the morning and visiting BMW musium was really good experience.
However, some of room facility need to improve, especially air conditioning.
September 22, 2013
Rated 4 out of 5 by Alemanne Yery good value for the price
Yery good value for the price
Only a few walking minutes to the Olympia tube station
clean rooms, very good beds
a bit crowed at the breakfast
no free internet in the lobby (compared to Sheraton standards)
February 11, 2013
Rated 4 out of 5 by appendix Parking facilities and dining
Parking space and way to to the hotel was hard to find. Wanted to eat in the restaurant. There was only a lobby restaurant with small dishes. No great dining opportunities in the near of the hotel.
January 14, 2013
Rated 4 out of 5 by Phrank Great location
Located in an apartment village, lots of amenities adjacent to the lobby, short walk to the subway, the BMW museum, and Olympiapark. Very friendly staff, great and affordable beer on tap.
March 3, 2013
Rated 4 out of 5 by Jeremy77 This hotel is good but no AC
This was a great hotel but had to pay for wifi in lobby and there was no ac. It was hot at night and would not recommend staying here if you are used to ac.
September 9, 2013
Rated 5 out of 5 by KBPapa This Hotel has a great personality
This Hotel has the best flair to come down after a hard day at work. All are very friendly and the service is excellent. The rooms fits perfect to the need.
July 17, 2013
Rated 5 out of 5 by NicoleSPG Well located hotel
Great overview of Munic, super location when working at BMW
April 7, 2014
Rated 4 out of 5 by WO0347 Starting Point
Hotel is very well located near the metro to visit Munich and the BMW Museum/Welt.
Comfortable rooms and good breakfast plus parking facility.
August 12, 2013
Rated 5 out of 5 by swink my stay at the Sheritan
Very classy hotel, close to everything. The bohn was right by the hotel so in the morning I didn't have to walk far.
October 4, 2013
Rated 4 out of 5 by n1han Nice Hotel
It was a nice hotel. I stayed there 12 days. Everything is good. and the employees are very kind and friendly.
July 2, 2012
Rated 3 out of 5 by Dong80 Good, but still need more
Central air-conditional system. ( I felt a bit warm).
Not enough functional refregiator.
June 29, 2012
Rated 5 out of 5 by Nicu Excellent service
Excellent service. Small problems were resolved quickly. No other type of problems.
April 15, 2013
Rated 5 out of 5 by KBPapa This Hotel is my first place in Munich
This Hotel is very exciting. Nice and friendly service. Very good brakefast.
August 8, 2013
Rated 5 out of 5 by Jocy Your search ends here
This hotel has everything I need!
January 12, 2014
Rated 4 out of 5 by Frankfurt34 hotel has convienient location
I am missing in summer time a good airconsditon system
June 14, 2013
Rated 4 out of 5 by Tarek007 Nice recognition join Check and Check Out!
The Check in and Check Out was warm welcoming!!!
March 17, 2013
Rated 4 out of 5 by DaisyS This hotel has Good Communications
This hotel has Good Communications
August 12, 2013