Four Points by Sheraton

Four Points by Sheraton Downtown Dubai

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.8 out of 5 by 286 reviewers.
Rated 4 out of 5 by A must visit hotel in Dubai Although i am not a frequent traveler, i have visited Dubai for about 8 times and i must say that Four Points by Sheraton Hotel Downtown was one of the best experiences i ever had ! from the warm reception to the fast check in/out procedures as well as the spacious rooms available and overall service which made this visit a wonderful experience to remember October 12, 2014
Rated 4 out of 5 by Stay during Eid holidays The pillows provided could be a bit thicker. those provided were very soft and uncomfortable. October 11, 2014
Rated 4 out of 5 by Great Business Stay The staff is very friendly and helpful. The restaurant has a very good breakfast and meals at night change daily. Also for a nice delight, there is the sports bar for a simple but filling meal. Easy access to transport or trains to get to the tourist sites as well. October 9, 2014
Rated 3 out of 5 by They tried hard but ultimately failed I found this hotel online and it met my initial expectations, nice room, great bed that I have come to love from this brand. The service was good, but then I had a problem and it all went downhill fast. I booked a tour with the hotel and when they forgot to pick me up, nobody seemed to care or take responsibility. After speaking to several people and then demanding a resolution they finally gave me a lift. I got to my tour but without a voucher i needed so another round of calls and demands to get this fixed. The next day the staff said there was nothing they could do - well there is something I can do and that is not go there again. Being a gold member and a social media blogger you think they might consider the implications, but they just wanted me gone. They have their wish and my other hotels are thanking them for it. October 9, 2014
Rated 4 out of 5 by Short Stay Really enjoyed the hotel. The staff were very appealing, friendly and responded quickly to any request. I'll be back!! October 7, 2014
Rated 5 out of 5 by Nice Hotel in Dubai Another nice stay in the Sheraton four points. Great front of house staff October 6, 2014
Rated 5 out of 5 by Great stay.....as usual We've stayed at the hotel on numerous occasions & are always very satisfied with our visit.....hence the returns. The hotel is ideally located in " Old Dubai " for shopping / restaurants / bars etc & relatively close to the airport. The rooms are very spacious, clean & comfortable with tea / coffeee facilities a bonus.Now that the wifi is inclusive makes the hotel ideal for my future Dubai visits. October 6, 2014
Rated 5 out of 5 by This hotel has accommodating staff One thing I want to have in the room is they should provide slippers. October 6, 2014
Rated 4 out of 5 by Good stay Had a very good stay. Recommend a bidet shower for the bathroom. Responses from the staff was excellent. The Front Office Manager was extremely polite, helpful and tactful. Always check with Bell Desk for taxi hire charges from the hotel. Sometimes it can be AED 10 or more compared to a normal taxi service. September 30, 2014
Rated 5 out of 5 by Staff and Accomidations Those whom come to Dubai for Business and or other, I have stayed in many hotels worldly and every time I stay at the Four Points by Sheraton Down Town Bur Dubai the amassing Staff find other ways to find a betterment of my mostly weekly or monthly stays on International Business Activates. It give me great please then to have this opportunity to name Swarwa as my most, not excluding any others of the excellent staff and managements of this Hotel. Thank you.. Vanaco Holdings Ltd, an International Business group of Canada. September 27, 2014
Rated 5 out of 5 by Excellant Value Hotel represented excellant value. Good sized room with mordern furnishings, attentative staff, good bar and restaurant, plus gym and pool. Everything we needed. Would book here again. September 25, 2014
Rated 5 out of 5 by Excellent I stayed for one night all the staff from front office was very friendly.i had been for the sports bar Yesterday Pub it was a very good and the staff also.i had a great time. September 6, 2014
Rated 4 out of 5 by short stay I was there for 6 hours to sleep before my next flight . August 9, 2014
Rated 4 out of 5 by Good hotel staff very helpful and friendly, food very good. our only problem was we were there during Ramadam so it was very restricting. we will make sure we do not come at that time if we come to Dubai again. Also the pool was closed when we were there, and that was one of the reasons that we chose to stay there. However we would recommend this hotel,very comfortable. August 7, 2014
Rated 4 out of 5 by Hotel well located Having stayed at this hotel on numerous ocassions the staff are always very welooming on my return and the standard of room is high quality, clean and tidy. Miss Julie and waiter Chris at breakfast are alway polite and helpful. Mr. Kamal in reception is also a very polite and helpful member of your staff. July 28, 2014
Rated 4 out of 5 by More than what one needs at a fair price I have been coming to this hotel since several years now and have really almost always (95-98%) had a very positive experience. The hotel is clean, wel situated, has a magnificent staff which does not change continiously (signs that the hotel is a good place), confortable beds, necessary ammenities and offers an unbeatable value for the price paid. The "negative" issues are really very marginal and have always been treated immediately to my complete satisfaction. July 28, 2014
Rated 5 out of 5 by this is it Looking at the photos on line was worried it would not be the same I was wrong it was wounderfuly July 27, 2014
Rated 5 out of 5 by This Hotel has wonderful experince , Silent location and good staff Staff are very professional and polite July 26, 2014
Rated 4 out of 5 by good business and family hotel in dubai nice...very courteous and helpful staff...feel at home.. July 25, 2014
Rated 4 out of 5 by July 2014 stay The service was very good as usual. However no mention was made during my advance booking that the pool was closed for renovation. I met several other guests who also commented negatively on the point. July 21, 2014
Rated 4 out of 5 by Excellent value for money in Dubai I chose this location as I was on a tight budget and needed a clean, comfortable hotel not too far from the airport or from DIFC. I really enjoyed my stay here -- the staff was courteous, always offering to call me a cab or take my bag(s) up to my room. The iftar buffet was really good, and the waiter made a special effort to check and arrange decaf coffee as per my request. Oh, and the gym is pretty good, although the pool was closed for renovation so I could not check it out. July 20, 2014
Rated 5 out of 5 by Quite enjoyable My family visited me from the USA and had the best time in Dubai. We all were very pleased with the staff, service, and location. July 17, 2014
Rated 4 out of 5 by Too far away I expected hotel to be close to shops etc but it wasnot. July 17, 2014
Rated 2 out of 5 by Pool closed, no warning We stayed with three kids and choose this hotel on the basis it had connecting rooms and an outdoor swimming pool. To find out when we arrived the pool was closed. Would we have know we would have changed hotels. We made a point about this and when we checked out, the manager mentioned that we could have free breakfast..,nice, but two hours before departure time? How difficult would it have been to tell about the pool or the free compensating breakfast before it was to late. July 9, 2014
Rated 4 out of 5 by Great...except for the smokers Clean comfortable room with everything in full working order. Exceptionally friendly and responsive staff. Good quality food. The only downside is the bar which still allows smoking - that cloying bad smell is a real turn-off. June 24, 2014
Rated 3 out of 5 by My stay 1.Reception staff needs real attention... Constantly speaking in their local dialect ensuring a foreign national does not understand what they are up to. 2. F&B discount told at checkin was not given at c/out mentioning not valid on room service... nowhere was it mentioned or written... 3.Room amenities incomplete June 10, 2014
Rated 2 out of 5 by Not up to Standard! My 2nd time at this hotel and I must say I am disappointed. 1) No SPG recognition - no room upgrade or any acknowledgement of my status? Welcome drink, faster internet etc 2) Booked a massage for arrival (when I booked room) but they had no record and was informed that Spa closes at 8pm) no alternative was offered. Time 7.15 3) Concierge took my bag on arrival (great) then it still hadn't arrived after 20mins and two phone calls to my room, had to physically return to collect my bag from reception myself. After 30mins. Then someone came up to my room with another bag (not mine). This is not what you need after having just flown in. June 9, 2014
Rated 5 out of 5 by Stylish, comfortable, friendly atmosphere I really enjoyed my stay. Staff were approachable and professional, and dealt with all issues in a timely manner. I had one of the best sleeps of my life! Definitely worth it. June 2, 2014
Rated 5 out of 5 by First time in Dubai This was my first impression of UAE and they did not disappoint, had to purchase adapter for the electrical plugs. May 30, 2014
Rated 5 out of 5 by FIVE POINTS BY SHERATON Actually i booked a four star hotel but during my short stay i experienced a good quality hotel with ever smiling staff right from my entrance to the hotel. All the staffs were courteous and excellant room service which i had never experienced in most of the Five Star rated hotels. This is why i have given the title as FIVE POINTS BY SHERATON as the name should be. Keep the pace going as it is. May 26, 2014
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