Rated 4 out of 5 by theclan2014 The Staff is EXCEPTIONAL
The room is a little cramped because of the cylindrical shape. The food and coffee were not very good. However, I would ABSOLUTELY recommend this hotel because the staff was OUTSTANDING! Every staff member we encountered was friendly, helpful, proactive, just exceptional. I would stay here again just because of the staff. If you can get past the small room, the bad coffee (there is a starbucks just 2 mi away), and the old tub/shower, you will really enjoy this hotel. The location is great and the pool was TERRIFIC too!
August 18, 2014
Rated 4 out of 5 by Babita Great hotel by FSU
We got this room on Hotwire...it was a pleasant surprise. Great front desk service and a good looking bar area!
August 11, 2014
Rated 5 out of 5 by MercyR Very comfortable and convenient hotel
We stayed 2 nights with our teenagers, to tour FSU. The hotel location is super convenient to downtown and to FSU. Great rate thanks to my government employee discount. The room and the lobby are brand new, clean, and very upscale looking, for a decent price. The very best feature were the beds and linens!!! Soooo Comfortable! Better than my bed at home. The pool was great too and refreshing after a hot day walking through FSU. Will definitely stay here again.
August 10, 2014
Rated 4 out of 5 by Marmalarm Great staff!
This was my second stay at this hotel and I was just as pleased with the staff as the first time. Very nice front desk folks with great smiles to welcome a weary traveler. Clean room but there was a piece of trash on the floor by the trashcan.
I was sad that the rate was almost double on my second stay but I understand it was UF graduation weekend as well as orientation for transfer students. That will not deter me from staying there again.
August 6, 2014
Rated 5 out of 5 by Belki258 Overall great experience
Very nice hotel, would recommend.
August 6, 2014
Rated 5 out of 5 by Suave I had a great stay...
My stay at was awesome! The hotel superseded my expectations. Great customer service, especially Briana at the front desk. She made me choose this hotel over a few others when I stayed during FSU graduation.
August 4, 2014
Rated 4 out of 5 by Sandsma Waitstaff vs. room
The waitstaff won. We hung out a lot at the restaurant and bar, and received top notch, friendly service, especially from Jeremy, who took care of us, recommended things to do and was an efficient excellent server. Rooms were not clean enough for a fussy old lady . Stained bathroom floors, and every day something was missing, like coffee cups, bathmat, or plastic drinking cups.
July 30, 2014
Rated 4 out of 5 by JasonTLHpolitico A reliable, comfortable hotel with attentive, pleasant staff
As a weekly traveler, I've become rather persnickety about the lodgings I use. I came upon this gem my first year as a lobbyist, and as I've spent a lot of time in the state's capital over the past several years, I've come to enjoy this hotel as my first choice when visiting Tallahassee, and I've stayed at all of them in or near downtown. You get what you pay for, and the per night price is pretty reasonable. The rooms are comfortable, fresh and conducive for the professional who needs to work in the peace of his or her room at any time of the day, undistracted by Las Vegas-esque amenities. The beds are comfortable, and you can generally find pillows from firm to soft adorning the headboard. I frequently order room service, and they're mostly on time. The irons even work, and never once have they left a rust stain on my dress shirts! There is a decent exercise room sized perfectly for the creative and efficient gym rat, and several cardio machines with installed media entertainment. You can also tan, lounge or get some laps in at their pool. Their restaurant is open to those who eat at reasonable hours, and their food is consistently good. They've got some pretty scrumptious appetizers and small plates for the foodie who doesn't mind something fatty here and there. Finally, they're within walking's distance of downtown, and they're a quick jaunt to the Capitol, which is essential. They even have a golf cart that will take you for those who are always in a rush, like me. This hotel is an all around reliable, practical and thoroughly enjoyable hotel designed for the professional or the family. Not to mention it's pretty sweet looking. I love the blue.
July 30, 2014
Rated 4 out of 5 by Betsy55 One of the better hotels in Tallahassee!
We have stayed in many hotels in Tallahassee and the Four Points Sheraton was one of the best. The room was clean with a very comfortable bed. The bathroom could have been cleaner - especially the floor and tile grout. Pool area was great and very clean. Restaurant for breakfast was good with a generous variety of items on the buffet. Service was very good.
July 28, 2014
Rated 4 out of 5 by MarieGrace64 Very Welcoming!
This was just my second time staying at a Four Points hotel. The staff was very friendly and responsive and went out of their way to be accommodating.
The breakfast buffet was delicious and the dinner in the dining room was outstanding and very reasonably priced.
July 27, 2014
Rated 4 out of 5 by Candace47 Good Accomodations
Would stay again. Nice room. Clean.
July 25, 2014
Rated 2 out of 5 by FloTAM2014 Hotel allows pets
Severe allergy to cat hair that was all over my room. My room bedding was soiled and a dog next to my room barked all night.
THe front desk agent on evening shift said there was nothing he could do but move me. It was at night and I was already in bed.
July 23, 2014
Rated 5 out of 5 by famumom Nice hotel
I booked the hotel for a college tour and was very pleased. The beds were comfortable. I even booked an additional night which was not apart of the plan. I will stay here again.
July 22, 2014
Rated 4 out of 5 by MichelleL The Rooms
The room was extremely clean, the staff was also very pleasant. I enjoyed the pool, and dining area. All in all, I would stay here again.
July 21, 2014
Rated 5 out of 5 by Tightliner Friendly
Nice facility, convenient to my meeting location with the city and very friendly staff.
July 18, 2014
Rated 4 out of 5 by Lorrie48 This was a very comfortable stay.
I was very pleased with the greeting from the stall and attentiveness to my requests. When asking for directions, they not only told me how to get there but showed us the correct direction to take. The only problem with the stay was the temperature of the room. It was soooo cold on arrival, we needed the heater to warm the room up. I realize with the humidity and heat outside you must keep a cool tempearture to avoid mold and mildew, but honestly, 68 degrees is too cold for indoors.
The bed was excellent. We slept so well that we did not want to get up each day.
July 14, 2014
Rated 4 out of 5 by Kate1900 Pleasant stay
Overall, my hotel stay was pleasant. Hotel staff was extremely pleasant, my room was spacious and location for my purpose was great.
I usually stay a ALoft hotel, but will come back to Four Points - mainly because of restaurant and room service options.
The maid service wasn't that great. It lacked attention to details. Despite tipping (which I mainly do to ensure a clean room), the sheets were not changed although I indicated that I wished for them to be changed. When standing already soaked in the shower, I discovered that the shampoo dispenser was empty.
All in all, it would have taken very little effort by the maid service to make my visit perfect.
July 14, 2014
Rated 4 out of 5 by Cookieman Location/facility/staff make this property an excellent property
Great property and the suites make biz travel a breeze!
July 10, 2014
Rated 5 out of 5 by bethie Always great every time we stay
We stay here quite often in route to Orlando and always enjoy the stay. Love the transportation provided to local restaurants.
July 7, 2014
Rated 4 out of 5 by bigmacque Good stay in Tallahassee
I walked into this hotel late at night and was greeted by pleasant people in a nice, clean environment. The room was very clean and comfortable and the small amount of staff that I interacted with were all cordial, professional and efficient. I came in late, so was given an upgraded room on the fly by the guy at the desk and I appreciated that. Overall this is a nice hotel.
July 1, 2014
Rated 4 out of 5 by CarolinaMoon This hotel has a great staff
All of the people I encountered during my stay were extremely cordial and helpful. They were friendly and accommodating. Very much enjoyed my stay and this will be my hotel of choice on future visits to the city.
July 1, 2014
Rated 5 out of 5 by beachlover1212 This hotel had excellent beds
staff was vert friendly, accomdadating, the hotel and room was extremly clean and most importantly the room was clean and the bed was extremly comfortable. Only recommendation would be portable fridges in the rooms.
June 30, 2014
Rated 5 out of 5 by st29 This hotel has great staff
The staff at this hotel was above and beyond. I cant wait to go back.
June 24, 2014
Rated 2 out of 5 by Joan15 Disappointed
I was in Tallahassee for business and stayed at the hotel because my husband and I had stayed there in past and had a good experience. Several issues:
1. Room was not as clean as past visit
2. Terrible odor on pillows and bed linens.
3. I was awakened by the sickening sweet odor several times during the night and finally in the AM with an awful headache.
4. Told the front desk at checkout and although he apologized and offered breakfast, the bill should have been adjusted. With a terrible headache, I was not up for breakfast..
I am in the travel industry, have been for many years. Do the right thing for a client with a bad experience. What a disappointment.
June 24, 2014
Rated 5 out of 5 by Marz4 Super clean and comfy
I really enjoyed my stay at the Four points in Tallahassee. The room was really great. Super comfy bed and clean. The gentlemen at the desk was super kind and we enjoyed our drinks and food in the dinning area. We will be back.
June 24, 2014
Rated 3 out of 5 by Doris2014 Four Points - Convenient Location
The staff are very friendly and helpful. I liked the room except for the bed linens. The comforter has disgusting yellow stains, the bedskirt has gross yellow stains as well. It looks like they haven't been washed for a long time. The linens doesn't smell fresh at all. This is the second time I have stayed in this location. I really like it for convenience.
June 23, 2014
Rated 4 out of 5 by RobertSp The staff was very attentive and professional
We recently visited Tallahassee for my daughters FSU orientation. The first room we had on the 12th floor had loud mechanical noises coming from the roof. I reported the issue to the staff and they were very apologetic and mad sure I was given another room (they upgraded me for free because of the inconvenience) that satisfied our family. The hotel was clean and the beds are extremely comfortable. You will hear a little street noise but that is to be expected from a hotel located on a busy road.
June 21, 2014
Rated 5 out of 5 by KK52 Exceptionally friendly staff.
The entire hotel staff is so friendly, helpful and goes out of their way to make certain everything is just right. The food in the restaurant was very very good. Clean and quiet. Nice pool. The fitness room could use a bike. Have stayed a couple of times now. Only place we would stay in Tallahassee.
June 21, 2014
Rated 4 out of 5 by Mel1969 Nice hotel for a university
Pretty nice hotel with nice staff. It was a great location for Florida State University.
June 20, 2014
Rated 1 out of 5 by Charles14 Love SPG- HATE this hotel location
Room was dirty- Shower amenities empty and missing. Noise from the street and the thin walls kept me up all night. Worst SPG stay ever!
June 13, 2014