Four Points by Sheraton

Four Points by Sheraton Caguas Real Hotel & Casino

  • 500 Alhambra en Granada Boulevard
  • Caguas,
  • Porto Rico
  • 00726
  • États-Unis
  • Carte

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Rated 4.2 out of 5 by 123 reviewers.
Rated 2 out of 5 by Below average -The bill has been wrong for my last 4 stays, and requires follow up each time. -The breakfast is never ready at 6 am, always late or incomplete -The breakfast is not good, the quality of food is below average. -The staff is extremely nice. April 14, 2013
Rated 5 out of 5 by Has great location for many interesting sites The overall experience was excellent. My sugesstion was in the price includes the breakfast. Other suggesstion was that create a play room for entretaiment includes, billar, games machines, and other . The location was great for me. July 1, 2013
Rated 5 out of 5 by Great Worth every penny family friendly hotel great for kids. thank you all January 3, 2014
Rated 5 out of 5 by Great stay We staied at Four Point in Caguas (5 days) and it was great. Our grandson (3 years ) had a wonderful time and we too. The pool, food, service and personal was fantastic, We'll definitely come again. March 25, 2013
Rated 4 out of 5 by friendly staff staff of the hotel was very friendly and responded well to questions and concerns. Unfortunately food preparation was not very consistent and breakfast buffet had limited choices and no variation. December 16, 2012
Rated 4 out of 5 by Relaxing enironment I stayed for business purposes and I felt relaxed in this hotel. I liked its decoration. Service at front desk was very diligent and quick. Food service during seminars should improve. March 4, 2013
Rated 5 out of 5 by Excelente hotel Excellent hotel, I loved the Suite, the service at the restaurant was wonderful, all the maids, and the girls at the front desk were very nice. Good service, love the hotel. January 8, 2013
Rated 5 out of 5 by Great Time One of the best hotels I have stayed at. Very pleased. All staff was very kind and very willing to help me with my needs. Would definately consider staying again. Thanks. July 25, 2012
Rated 4 out of 5 by Is a Good Hotel Is a Good Hotel,many amenities ,casino music,nightlife.the pool facilities is very nice December 3, 2013
Rated 4 out of 5 by This hotel has great service The hotel has great service, clean and the accessibility is perfect. The offer (price) perfect compared with others hotels. We enjoyed it. Thanks July 19, 2013
Rated 5 out of 5 by This hotel has Nice service I think is necesary a pool specify for kids , because they think that the jacuzzi is a pool for kids. Also a gameroom is good for teenagers. August 3, 2013
Rated 3 out of 5 by Restaurant needs work While the staff at the restaurant are curteous and friendly, the service is just too slow in the morning when people are trying to get to work. December 17, 2012
Rated 4 out of 5 by Made our anniversary day We mentioned we were at the hotel to celebrate our anniversary and they sent us a gift to our room, nice gesture from Maria at front desk. June 10, 2013
Rated 5 out of 5 by A great hotel with excellent people The facilities are comfortable, clean and an excellent service. The special offer that I bought was a best choice. I recommend this hotel. May 13, 2013
Rated 5 out of 5 by satisfactions We are extremely satisfied for the attentions and service received from your employees. They made us feeling at home. Love for every one. June 24, 2013
Rated 5 out of 5 by Good Experience It was a very nice experience to stay at this hotel, from the courtesy and kindness of the staff to the cleanliness of the facilities. February 26, 2013
Rated 5 out of 5 by Vacations I have been in been staying in this hotel for the last three years and there is no complains . Everything in four points is great. August 23, 2012
Rated 1 out of 5 by Mrs morales There was no hot water house keeping did not do our room carpet are all broken very wore up not well mianteinded September 28, 2013
Rated 4 out of 5 by EXCELLENT FAMILY OPTION Great option for the family. Clean, good entertainment for kids and adults. Excellent service and a great feeling of security. June 29, 2013
Rated 4 out of 5 Great Experience This is the first time I stood here and my experience was excellent, good customer service and over all ample parking spaces. February 8, 2013
Rated 1 out of 5 Was great days Everything was in excellence. But the ice machine (second floor) and the credit cards machine (front desk) was not function. March 25, 2013
Rated 5 out of 5 by Great Hotel for the price Compaired to other hotels in the area we (our company) uses this hotel because of it's location and the price. Good bargain. September 24, 2012
Rated 5 out of 5 by Great Stay!! This hotel has great features as: 1- location 2- casino 3- cleanliness in rooms 4- service 5- employees are helpful August 19, 2013
Rated 5 out of 5 by Great Hotel for business I stayed for a work training and the hotel staff is great. make you feel welcome. Girls at front desk are the best. August 12, 2013
Rated 5 out of 5 by This hotel is an excellent place to rest and relaxation. I will recommend this hotel to my friends and family. Is a nice place I like that is secure, clean , and comfortable. May 15, 2013
Rated 5 out of 5 by Amazing Experience! I loved the place. The staff is very caring and it was a good place to spend some vacations in family and in couple! March 25, 2013
Rated 5 out of 5 by Good location Great accommodations and friendly staff. Breakfast buffet very good. Wi-fi in lounge much better than in rooms. May 6, 2013
Rated 4 out of 5 by Great hotel and great staff This hotel is very clean and very comfortable. The rooms are spacious and always have the perfect amenities. November 23, 2012
Rated 4 out of 5 by Nice Hotel The staff was very helpful and the hotel was very nice. The casino facility offer entertainment for adults. January 2, 2013
Rated 5 out of 5 by Excellent The only bad thing in our stay was thats end. We really pass and fabulous days in four point Caguas. November 27, 2012
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