Rated 5 out of 5 by washington52 Room with style
Every time I stay at the Four Points, I always have an excellent adventure. I love the atmosphere and comfort of my room and well as the other places of interest within the hotel. I make sure I book only at the Four Points. I just love the service.
April 9, 2012
Rated 3 out of 5 by Nick8600 Room Not Up to Shearton Standards
While the entire hotel has some nice features. The room was well below my experience with the Shearton brand.
The heating unit was very noisy and each time it came on or went off it made so much noise that it woke me up. I had 2 nights of very little sleep.
March 29, 2013
Rated 4 out of 5 by Kate27 A good find
The staff were efficient and courteous. The service offered guests was exemplary. Good value, good location, clean, safe, courtesy and efficient staff. This is to the place to staff on the Gulf Coast.
February 25, 2013
Rated 5 out of 5 by carmelita This hotel is beautiful and great location!
I loved this hotel. Clean, up-to-date, and a great location. You can walk across the street to the beach and the oceanview rooms were great! Beautiful view! Good breakfast too.
November 29, 2011
Rated 5 out of 5 by Angie1960 Clean room/friendly staff
I am tired of the casino hotels. This will be my new place to stay! I am allergic to cigarette smoke, so this was a pleasant change!!
July 1, 2013
Rated 4 out of 5 by HillbillyWhodats This hotel is in a great location
As middle aged travelers this hotel met all of our expectations and needs. Our only suggestion for improvement is to place more towels in the rooms.
May 9, 2012
Rated 5 out of 5 by RonLee This hotel is nice and quiet
Great location and not the hustle and bustle of a casino hotel. Pleasant, friendly staff. Very knowledgeable of the local area.
April 8, 2013
Rated 5 out of 5 by scubaski Great Place to Stay
have stayed there several times and have had no complaints. Rooms are clean, ease of access, staff always friendly.
May 16, 2012
Rated 5 out of 5 by SK1234 Clean and a great location for the casinos
Clean, comfortable and a great location for the casinos. Can walk to Beau Rivage and Hard Rock.
March 3, 2013
Rated 5 out of 5 by bushy24 comfortable room.
great bed. Linens clean with a great smell.and softness.
April 8, 2013
Rated 5 out of 5 by Calliewee Staff is exceptional!
This hotel is fantastic and the staff is so friendly. The location is ideal for people who want to visit the Biloxi casinos; if you want to do so you can walk to them, but if not you take the hotels free shuttle. But more than anything, I must rave about the friendliness and professionalism of the entire staff. From the desk to the waitstaff to the custodial staff - everyone is smiling and courteous. I highly recommend Four Points!
February 24, 2014
Rated 5 out of 5 by CollierJ61 Very friendly
I was recieved and taken care of with warmth and enthusiasim.
February 6, 2014
Rated 5 out of 5 by fonda8 Wonderful Staff
A friendly staff is what makes a great hotel. From the check in (with Christina) to our check out, everyone was as accommodating as possible. My request for a extra pillow was filled. (although I didn't need one - mounds of comfortable pillows awaited us) My husband and I both work in a hotel so we know what to spot as far as complaint areas. We were disappointed - we were NOT able to find any!!! Comfortable beds, quiet rooms and great people.
November 28, 2012
Rated 5 out of 5 by Ricky80 Great stay!
The hotel stay exceeded my expectations and the room was a very reasonable price. The bed was so comfortable that my wife and I did not want to get up & leave the next day! I would label this hotel as a cozy place for a weekend getaway that is perfectly located between the beaches, casinos, and local eating establishments.
February 17, 2014
Rated 3 out of 5 by jaybird1 room amenities
No refrigerator or microwave in room.
January 30, 2014
Rated 5 out of 5 by Karen1012 Excellent Service!
Everything was excellent during my husband and I's recent stay. The service from the staff was incredibly friendly and helpful. The hotel was clean, including the elevators, restroom and pool areas. Food was delicious and served very quickly. The staff, especially Tamara, Jeana and Zula, served us with courteous professionalism throughout our 2-day stay. I highly recommend this hotel.
August 2, 2013
Rated 5 out of 5 by pagie415 FOUR POINTS
THE COMFORTABLE AND RELAXING ATMOSPHERE OF YOUR FACILITY PLUS THE WARM AND FRIENDLY ATTITUDE OF YOUR STAFF HAS MADE OUR STAY HERE A MEMORABLE ON. WE WILL CERTAINLY EXPRESS OUR OPIONS TO A YONE WHO WILL BE TRAVELING IN THIS AREA.
November 3, 2013
Rated 5 out of 5 by Itsmeagain My Favorite Hotel In Biloxi
My group comes to Biloxi several times per year for business. I try and stay at the Four Points every time. The accommodations are excellent, and more importantly, so is the staff. Shanna at the front desk went out of her way to ensure a pleasurable experience. And when it was time to relax, Regina and Maddy made sure to take care of us. Stay at the Four Points, you won't regret it!
July 22, 2013
Rated 5 out of 5 by Dignkim Awesome Facility!!
Our hats are off to this hotel! Kim at the front desk was more than accommodating to help us check in a day early. And our waitress Rita in the restaurant was very friendly and helpful. Our room was exceptionally clean and the bed was so comfortable! This was one of the best hotels we have ever been too! The perfect place to spend our last few days together before my husband deploys!
May 28, 2012
Rated 5 out of 5 by Biloxi0512 Lovely Hotel
Staff was friendly and professional.The room was clean and roomy. Great view of the Gulf. The pool was fantastic. Dinner was excellent. Special on Crawfish and Beer made my hubby very happy. I would have liked a small refrigerator in the room, but that was the ONLY thing I missed. The dining prices were reasonable for a large hotel. I did not think overpriced as some hotels can be.
June 1, 2012
Rated 5 out of 5 by R2C2 Excellent Stay
Great room, service and location. Easy check-in and direct billed to my employer with no problems. The outdoor pool and fitness center exceed many local hotels.
Only negative: Rooms do not include a refrigerator. They are available upon request, but were all out during the time of my visit (early May). This would be very inconvenient were I travelling with my family.
May 16, 2012
Rated 5 out of 5 by Tricia126 GREAT location
Didn't know what to expect since I hadn't been to area in 20 years. Expectations exceeded- great location across from Beau Rivage and beach. Wonderful staff. Excellent room overlooking pool and beach.
Restaurant service slow for both breakfast and dinner - was told that same kitchen also provide room service - but food was worth waiting for.
March 15, 2013
Rated 5 out of 5 by keithy One problem that can be fixed
I actually have 2 problems, but only one I think is easily fixable. I have recently had back surgery and when we checked in there were no luggage carts available. I went to all 10 floors before I found one, after no one at the hotel offered to find one for me. When we checked out we never found one and had to make several trips to load our car. Since the hotel doesn't have bell captains they should order additional carts so that they have sufficient supplies.
Also the elevators are extremely slow!!!
August 15, 2012
Rated 5 out of 5 by Larry44 Excellent management and entire staff
The front desk clerks, waitresses, housekeeping and everyone else on the staff were very helpful and friendly.
This is obviously a well managed hotel, and many other Starwood properties could learn a lot from these folks. We've paid a lot more for hotel visits and gotten much less.
March 29, 2012
Rated 5 out of 5 by FrenchQuarter Four Points in Biloxi
Responsive staff that are customer oriented.
Some of the nicest and most hardworking housekeepers I have ever met.
Rooms are new and clean every time I stay.
The restaurants prices are reasonable (equivalent of $$ in yelp)
Shuttle service within the immediate area is a plus
October 26, 2011
Rated 3 out of 5 by Janelle good but needs improvement
The staff was friendly, the breakfast good, the room comfortable and the view very good. Conveneient and affordable rate. The only issue was lack of closet space and a mirror in the room. our bathroom dorr was not working properly. loved room safe and workout facility.
February 11, 2013
Rated 3 out of 5 by OKCGuy Great facility, staff needs a smile
Great value and great facility - very clean, accommodating, recently built. The rooms are very comfortable, easy access to fun things in Biloxi. The staff, however, needs some improvement - the front desk and restaurant staff need to smile and be a lot more courteous!
February 15, 2013
Rated 5 out of 5 by Bganson Loved the location
Really liked how night audit mopped the lobby floors it really shows that everyone in the hotel cares about how clean it is
September 3, 2013
Rated 3 out of 5 by Oktime OK stay
The female shuttle driver was awesome and really made our stay very enjoyable! However, the front staff people were very rude, often did not pick up the phone and were not welcoming
April 15, 2013
Rated 5 out of 5 by Mags1 My Stay
Great hotel experience. The beds were very comfortable. Lots of fluffy towels were given. Excellent restaurant. The staff was very courteous and helpful.
July 18, 2013