Four Points by Sheraton

Four Points by Sheraton Los Angeles International Airport

  • 9750 Airport Boulevard
  • Los Angeles,
  • California
  • 90045
  • United States
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See room terms and details for information about rollaway and/or extra person charges.

Age Requirement Policy

Guests must be 21 years or older to reserve a room or check-in.

Rated 3.6 out of 5 by 532 reviewers.
Rated 4 out of 5 by Good hotel but restaurant needs help Check in staff very nice. Lobby presentation good. Room was clean and comfortable. The restaurant needs improvement. Not much food selection and little value for the cost. Better to eat somewhere else. August 19, 2014
Rated 3 out of 5 by Long stays This hotel had friendly staff and very comfortable beds. There were no fans in the bathrooms though and after a shower there was a lack of air. The bathrooms were very small as well, even in the deluxe rooms. This is a good hotel for short stays, but I would not choose it for longer than 3 days/nights. March 3, 2012
Rated 5 out of 5 by Stay on way to China My daughter and I stayed at this hotel for one night prior to our trip to China. Very nicely surprised by the hotel and in particular by the staff which were friendly, well training, efficient. I am sure this has to do with the management of the hotel and I congratulate them on a job well done. October 30, 2013
Rated 4 out of 5 by Great Airport Hotel. Had all the convenences that you expect that a great hotel shoud have. I enjoyed it all. I salute the wonderful staff, and would totally recommend it as a place to stay. April 11, 2014
Rated 3 out of 5 by A good hotel close to LAX airport This is a comfortable hotel that is close to the airport and has good shuttlebus service. I found the staff in Brewski's to be very congenial and accomodoting. The hotel condition is not the greatest, but is OK for short stays. Overall, this hotel provides good value for the money. December 26, 2011
Rated 4 out of 5 by Super clean and bright... Pristine and comfortable beds...pure white, clean bedding! Timely service and prompt response to requests. Friendly staff and limited menus, but selections were well prepared and flavorful. Full bar with pleasant atmosphere. Conveniently located by LAX Airport. January 5, 2014
Rated 4 out of 5 by great for a night near LAX Had to spend an unexpected night near LAX waiting for a morning flight to Orlando. After flying all night from Sydney via Fiji it was a pleasure to find this nearby hotel with clean rooms, great beds,free wi fi and free , efficient airport shuttle. January 30, 2014
Rated 4 out of 5 by Courteousness of staff Staff is friendly, efficient, and very courteous. They try their best to meet all of your expectations. However, I do not recommend using in-house reservations. Please call the SPG reservation center who are the best in the world and always takes care of your needs. August 17, 2013
Rated 5 out of 5 by Perfect sleep before a day of travel I booked the Sheraton Four Points for my older parents before they're European Getaway. They were so happy with the staff and service. Their room offered perfectly convenient amenities and their night of sleep was flawless. The convenience of the shuttle to the airport was amazing and the shuttle driver was so accommodating and helpful. Their only complaint was their wake up call never rang, but they slept so good and woke up on time, it wasn't really a problem. Highly recommend this Hotel for location and excellent services. August 1, 2014
Rated 4 out of 5 by Great Check in After arriving from the long flight from melbourne, the staff asked us if we would wait in the foyer and she was able to get the room ready in 1.5 hrs, so we could freshen up & have a rest for a couple of hours. So we were in the room by 0945. Great Service June 9, 2012
Rated 4 out of 5 by Disappointed We have been regulars whenever we visit LA. As rated above, the accomodations and service are good and the value is also good. But parking at $19 a night is getting out of hand and makes us think twice about the economic value of staying here in the future. May 15, 2012
Rated 5 out of 5 by Excellent Customer Service I arrived Monday night after a 14 hour flight. Lizette at the front desk was very cordial and professional. She got me checked in and made the process very simple. You trained professional staff is why I choose SPG properties whereever I can when traveling September 4, 2013
Rated 1 out of 5 by smoking smell my room was smelling smoke, old and very tired! the aircon was noisy and very old fashioned; outside road traffic noise also not acceptable. this is a hotel which needs a major revamp! a very unusual experience compared to my previous SPG experiences July 16, 2013
Rated 2 out of 5 by Room and front desk staff needs improvement The room only had 1 bar of soap in the bathroom for the sink! There was no liner for the ice bucket! There was no laundry/drycleaning slip for that service to be performed! And there was only 1 bottle of water....There was two of us in the room! August 9, 2013
Rated 4 out of 5 by Great Airport Very pleased with this hotel and location will definetely stay here again. August 19, 2014
Rated 5 out of 5 by Nice Pleasant Stay This is definite not a luxury hotel, but we had a great pleasant stay. Everyone was nice and friendly, and the room was clean. It also had a nice breakfast buffet. I definitely recommend this place if you need a overnight stay in LAX. July 1, 2012
Rated 5 out of 5 by Perfect Location We needed a place near the airport and this was perfect. We turned in our rent car early and rode the hotel shuttle straight to our terminal. Very stress free! Everything else was what we expect with a Four Points. Highly recommend. May 26, 2012
Rated 5 out of 5 by Great Place Love the location and convenience of this property. Rooms are updated and comfy and close to LAX, Beverly Hills, Beach areas. March 30, 2014
Rated 5 out of 5 by Good Location was good, the room we stayed in was small but very well layed out and very comfortable. It had a modern and bright feel to it. I liked that they had free internet and water. Most placed they charge a fee for this. February 14, 2013
Rated 5 out of 5 by A home away from home I stay here often when in LA. The hotel staff is always welcoming and friendly and the rooms are comfortable and clean. Easy access to car rentals, the airport and nearby freeways makes staying in LA easy and convenient. May 20, 2012
Rated 4 out of 5 by Best value at LAX For price to quality ratio this is the best avail at LAX. Clean room, nice bed and very helpful staff. Bar was nice but pricey and room service for breakfast was good and fast although the plates were a little tired. August 20, 2013
Rated 4 out of 5 by Hotel recommended and beautiful I was sometimes at this hotel. Staff at check in was very friendly, when checked out in that day rude, bored. Room staff and waiters was very friendly and courteous. Hotel recommended location, personaland beautiful! June 9, 2012
Rated 5 out of 5 by Great for night before early departure Very nice, reasonably priced hotel for staying the night before an early morning departure. Very friendly and helpful staff! Decor is a little dated but the rooms are very nice. August 17, 2014
Rated 5 out of 5 by Excellent experience From the time we arrived until we left we were treated very well by a very friendly staff. Our main reason for returning here each year is the staff and the convenience to the airport and local transportation., March 4, 2013
Rated 1 out of 5 by Sub-standard for a Sheraton This is the second time I have stayed at this hotel in the last 2 months. The bathtub in my last room had chipping enamel. The food that was delivered with the continental breakfast did not match the description in the menu. I was overcharged on the base rate of the room, but that was corrected when I pointed it out. Then on final check out, I was also charged and extra $48 for someone else's room service. The staff did correct this and gave me extra spg points and took off my breakfast for that last morning. While this did help remedy the situation, this hotel is by far the worst of any Sheraton company hotels I have ever stayed at. I am deeply disappointed especially since I am a vacation owner as well. I will never recommend this particular hotel to anyone. July 31, 2014
Rated 4 out of 5 by Four Points always come through I have been staying at this Four Points on and off for the past three years and it always meets expectations. A few years ago I was put in the east tower and it was in need of a renovation. Ever since I have always ended up in the west tower and this trip was no different, however, my partner was put in the east tower and I checked out his room. The remodel was completed a year ago and I have to say the east tower is now nicer than the west tower. Otherwise you can't get a bad room in the east or west. I was staying at the Sheraton Gateway but I have had too much trouble with the wi-fi not working which is a common theme with Sheraton hotels but not Four Points. I think of the Four Points like Southwest Airlines. There are fancier, more expensive options but SW and Four Points, always comes through. Everything works, the rooms are always clean and I get my work done. It doesn't have all of the bells and whistles but that's okay when I'm on my own for a business trip. I have never had a problem with this Four Points and all my stays have been positive. I really like this hotel!! July 18, 2013
Rated 5 out of 5 by Accomodations are excellent The catering crew, and entire staff is so very accomodating to our needs. No trouble at all with a conference we held in October. Rooms were clean and bar was fun - happy hour everyday is wonderful. October 25, 2013
Rated 5 out of 5 by Good airport hotel that knows what it is From the moment the shuttle bus picks you up at Lax , with a welcome to Los Angeles To the friendly and efficient check in staff , Till you arrive at the room it's just a good experience April 17, 2013
Rated 5 out of 5 by Great hotel at LAX I had a ten hour layover at LAX and this hotel offers a very convenient day rate. The restaurant has a very nice selection of beers and the bartender provides outstanding service. February 25, 2013
Rated 5 out of 5 by Excellent Hotel Staff The staff of the hotel was friendly, courteous and attentive to the needs of the guest. If a service request was made it was delivered promptly and with such great manners. October 8, 2013
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