Rated 3 out of 5 by Cheryl2583 Noisy
Wish they had told me that there was a bunch of hockey kids staying the night that we were. Very noisy in the hallway. Now I know why there are ear plugs avaiable. Breakfast at Rick's was also NOT worth the $15, very dissapointed for the price of everything.
October 21, 2013
Rated 5 out of 5 by Marg Choose to stay here
If you are planning to stay in this area, choose this hotel. I travel often and had an opportunity to visit many hotels in Calgary. I found this one to the best in Calgary West. Clean, comfortable beds, lots of towels and many improvements in the restaurant.
September 16, 2012
Rated 5 out of 5 by Fun4Family Great location
This hotel is in a great location and it is easy to get to many of the amenities in Calgary.
July 23, 2014
Rated 5 out of 5 by Harleyx Another great stay
We have stayed here before, and FPS Calgary west just keeps getting better.
Very clean, rooms are nice and roomy, staff is very helpful, and the addition of Ric's Grill is great.
As I stay in hotels every week, I will be back on each trip to Calgary.
August 22, 2013
Rated 3 out of 5 by Laurie10 Noisy stay
Comfortable hotel with friendly staff, but the music playing constantly in the lobby and restaurant was from a poor sound system and music selection had that bang, bang, bang beat to it. That was only outdone by the traffic noise outside of balcony.
September 1, 2013
Rated 3 out of 5 by loyal101 Service is poor, not align with the brand
We got a good rate for 2-night stay. It looked like we also got a discount on the service as well. Not mentioning the detail, room was not cleaned surprisedly!
July 1, 2014
Rated 4 out of 5 by Will21 This hotel is good for families
I am always impressed with the hotel because of the waterslide and the location of the hotel. It is away from the downtown and heavy congested areas. Having Ric`s Grill in the last couple of years has been a good addition too. The food is great.
October 29, 2013
Rated 5 out of 5 by Benzoe Great Stay
Clean, well-appointed rooms and wonderfully comfortable beds. Loved the little extras in the bathroom. Every staff member we came in contact with was friendly and helpful. Would recommend this hotel to anyone.
May 28, 2014
Rated 5 out of 5 by jarid4546 Great place to stay
This hotel is a great place to stay as it has access to most parts of the city with little hassle in getting there. The staff are friendly and the accommodating.
June 29, 2014
Rated 5 out of 5 by ryan2221 Staff was very friendly and welcoming
We stayed as a family and the hotel was able to accommodate are last minute request to have an adjoining room. This allowed us to be closer to each other and not disturb other guests, as we had small children running between the two rooms.
December 28, 2012
Rated 3 out of 5 by Jay100 Where is my Folio?
I was told the hotel system was shutdown, so i didnt get the Folio when i checked out, the staff asked me to leave my email(SPG profile has my email too). but nobody at all contact me and send me the statement. what kinda of service?????
March 15, 2013
Rated 2 out of 5 by JEE2011 disapointed
-Mattress need to changed.
-Furniture probably same as the Olympics period.
-Maid threw away my receipts for my expenses account. Front desk just said "sorry" without trying to compensate my loss.
-Changed hotel for the rest of my stay.
December 12, 2011
Rated 5 out of 5 by Maria08 Calgary Stay
Our stay at the FPS in Calgary opposite the COP was fantastic. The hotel is beautiful, very new and modern. The rooms are spacious and clean and very comfortable. Staff were able to answer my questions and made our stay very enjoyable.
April 1, 2013
Rated 4 out of 5 by Beatnik Had a good stay
Pool with that slide is cramped
July 28, 2014
Rated 2 out of 5 by RSan This hotel is very tired
Staff were very friendly but the hotel is very tired. Also needs work on ventilation - my room reaked of body odour. As the hotel was full my choices were little and with the highway beside my room opening a window was not an option.
October 4, 2013
Rated 3 out of 5 by LC9653 Good value for a comfortable stay
Hotel was conveniently located and had nearby amenities for food, gas, etc. Room was clean and spacious with a comfortable bed, lots of desk space and free wi-fi.
Could use more wall and door insulation to reduce neighbour noise.
January 23, 2014
Rated 2 out of 5 by Angel45 Disappointing
We feel the price was too high for our hotel suite. Several small things added up to one big disappointment. Our room was not very clean. The bathroom light switch was very dirty, there were candies on the floor under the desk, the furniture was dusty, and the bathroom shower/tub area could use an upgrade. Also, there was a shortage of convenient electrical outlets. The bathroom mirror was the only mirror to have an outlet beside it. The full length mirror did not have any outlets next to it, and the lighting was very poor in the suite area. Therefore, 3 females doing hair and makeup had to use the one bathroom area. As well, the room was extremely warm. We shut the heat off the day we arrived, but still had to sleep with the window open. The best thing about the room was the very comfortable beds. The website advertised a free newspaper and bottled water daily. Well, there were 3 of us staying for 4 nights (we assumed there would be 12 bottles total), and the total free water we were given for our entire stay was 4 bottles. One bottle per day for 3 people? Kind of weird!!
April 30, 2014
Rated 4 out of 5 by Hubb Well located
This hotel was well located for both our business meeting in the Calgary area and our golf day in Banff. The staff was friendly and accommodating and the rooms were clean and well set up with a separate living room which was nice.
September 13, 2013
Rated 4 out of 5 by LC9653 Comfortable business stay
Hotel is well-located to navigate around Calgary, particularly to come in and out from Edmonton on Stony Trail. Good restaurant and gas amenities nearby and the staff are very courteous. Free internet in the rooms!
April 17, 2014
Rated 5 out of 5 by Mike39 Cosy stay in a comfortable hotel.
I thoroughly enjoyed my recent stay at the well located, well appointed Four Points by Sheraton in Calgary. The friendly and caring staff complemented the nice hotel appointments and quality food services.
May 3, 2014
Rated 5 out of 5 by Star30 Fantastic
My family and I only stayed one night but it was FANTASTIC. Thank you to the amazing staff. We had supper brought to our room and it was so good. Breakfast was also good but a little confused. Will definitely stay here again.
September 10, 2013
Rated 4 out of 5 by KevinWall Low shower heads! Great service though.
My wife, our two daughters, and I stayed at the Calgary West Four Points on June 20th 2014. The front desk staff was very pleasant and welcoming. We ate at the restaurant on the ,main floor and it exceeded out expectations.
As a rule hotel restaurants are fairly predictable. The service and food here was above average.
Our room was nothing exceptional. It was comfortable and well suited to the price point of the hotel. The shower head was unusually low in our bathroom, which was odd but not overly off-putting.
My one complaint with this property is the elevator. There was only one elevator and the amount of time we spent waiting for it really spoke to the idea that a second elevator was needed. The elevator was also set up so that the doors closed absurdly soon after opening and were not able to be re-opened by pressing the outside button. I was waiting for an elevator with my luggage cart and by the time the people coming down had gotten off, the door slammed shut before I could even move to get in. Pressing the button on the wall did nothing to stop this form happening.
Again, fine property, excellent staff, suitable rooms. .
June 22, 2014
Rated 5 out of 5 by Hughsy Made you feel at home
My 11 year old boy and I had a guys trip before he had to go back to school and The Four Points made us feel comfortable and like we were at home in our stay. The amenities are second to none and the staff was very friendly.
August 31, 2013
Rated 4 out of 5 by Andy52 Very nice hotel with comfortable amenities
I found the room to be clean and comfortable. The staff were very courteous and went the "extra mile" to make my stay an enjoyable one. The view of the ski hill from my room was lovely and I would certainly stay here again.
December 18, 2012
Rated 5 out of 5 by natsmo Sheraton Four Points is a great value
We booked our room very last minute and were delighted that the hotel could accommodate us. Fantastic help from Luke at SPG as well as the front desk staff at the hotel. Pleased with all the amenities and service provided.
August 31, 2012
Rated 3 out of 5 by Barb54 Some things problematic
Chair at work desk was lopsided. Goods in tuck. Shop outrageously priced as was room service. - food cold- one of front desk staff at front desk not very helpful. Internet "iffy" frequently "dropped" while I was working
October 19, 2012
Rated 5 out of 5 by Unimpressed2 Excellent hotel
The Four Points gets a lot of traffic from its proximity to Canada's Olympic Park, and it's clear that the excellence of the athletes who pass through is met by the excellence of the staff and services at this hotel.
November 21, 2013
Rated 5 out of 5 by mare222 Very pleased with staff kinds
Staff went out of their way to make my elderly crippled Mom feel so very special. She was treated like a Queen in the lounge. Food was great as well as the very comfy beds.
So pleased with the cleanliness.
April 1, 2014
Rated 4 out of 5 by Harry75 Love the location
Stayed at this hotel twice now and my wife and I love it. The rooms are clean and very comfortable. Thanks for the free water. Bedding is comfortable and just right for my wife who is always cold in other hotels.
October 11, 2012
Rated 5 out of 5 by dre2442 Totally satisfied
Great stay staff wonderful especially Chris at front desk always took that extra step
July 9, 2014