Four Points by Sheraton

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 4.2 out of 5 by 465 reviewers.
Rated 1 out of 5 by Unnecessary promise by poorly communicated staff Rooms & the facilities are okay (rubbish found inside rubbish bin though). Understand that the hotel was full during our first night stay (a total of 3) and we were checking in at 2am that twin-bed rooms were not available. Hotel staff told us to check with them again in the next morning for moving to twin-bed rooms. Packed up all baggage and waited until 11:30am on the following day and day-time hotel staff advised okay, and told us to wait at the rooms. No response until 1pm, and receptionist told us that the rooms had some problems and being fixed by engineering dept. Returned to hotel at 9pm, night-shift told us that they didn't arrange the new room yet. Checked for 15 min and managed to get the vacant twin-bed rooms for us. No communication between day-shift and night-shift staff, plus giving unnecessary promise for availability that confined us in the room/hotel vicinity for half a day! Half a day of waiting (not a resort) for NOTHING doesn't sound good to visitor to the city for a short stay. May 8, 2014
Rated 4 out of 5 by Great Features Very well situated. Variety of restaurants. For business people the lounge is great to hold meetings and relax in a quiet atmosphere. May 8, 2014
Rated 5 out of 5 by i do enjoed staying in this hotel, thanks ok.every thing excellent. May 4, 2014
Rated 4 out of 5 by This hotel has great customer service Good location, and staff very friendly and very helpful. Thank you for making our trip amazing. May 2, 2014
Rated 5 out of 5 by Great value! Truly enjoyed my stay at this hotel! The staff was exceptionally helpful and friendly, always with a smile on their face. The rooms were spacious and very comfortable. Very centrally located to other areas in Dubai and not too far from the airport. The rooftop pool and bar were and added bonus! May 1, 2014
Rated 3 out of 5 by Hygiene & Un- attended I was there in Room 1711 in 4 Point Sheraton (Shaikh Zayed Road) from 20th to 26th April. I found cockroach in my room couple of time that was really annoying. Also I need to call guest service again and again for basic services. April 29, 2014
Rated 4 out of 5 by quite place good place but they need to improve house keeping and mini bar guy is annoying every morning .. April 28, 2014
Rated 4 out of 5 by great excellent hotel and staff. some language barrier in english language. Also it is better if you precise online, before Booking that there is a DEPOSIT that we have to put upon check in. otherwise, all was perfect...especially the Greattt view on level 43rd. Try to develop this roof top more at night. Also Try to get a FREE airport shuttle service. April 28, 2014
Rated 5 out of 5 by best hotel wonderful hotel best service April 28, 2014
Rated 4 out of 5 by Great hotel Overall great hotel with great service. Had a classic room, which was big with a king sisze bed. Breakfast was excellent. What could be better: A lot of noise from the neighbouring room. The door to the bathroom was somewhat blocked by the bidé, causing the bathroom to be unneccessary tight. Small pool. April 23, 2014
Rated 5 out of 5 by Best place in dubai Everything is the best. Pool on 43, clean room, city view room is beautiful, shuttle bus to jumeirah beach and emirates mall. Modern hotel, in heart of dubai, two metro stations are to 2 minutes. April 22, 2014
Rated 3 out of 5 by Hotel Need Improvments -) Staff was not very resonsive -) Bed standards are not goo. -) Breakaast was great April 22, 2014
Rated 5 out of 5 by Very modern and comfy hotel Very good location, helpful stuff, amazing apartments. April 20, 2014
Rated 5 out of 5 by On R & R Excellent Hotel, from the moment you arrive to the Bell Hops remembering me from my last time there, to Mrs Mary (check in) remembering my room preferences to the room which was terrific. I would recommend this hotel to all my friends and family April 18, 2014
Rated 4 out of 5 by Great Stay - Friendly Staff & Brilliant Location Excellent Check in and Check out experience. Room was good for a four points property. Great stay, overall. April 16, 2014
Rated 3 out of 5 by FRONT DESK IS ABSOLUTELY INCOMPETENT THEY HAVE CHARGED THE HOTEL FEE, TWICE FROM OUR CREDIT CARD, AND WE ARE STRUGGLING TO GET THE SECONG CHARGE CANCELLED April 15, 2014
Rated 4 out of 5 by Great Weekend My wife and I stayed here for the weekend and were very impressed with the Hotel, we upgraded to a business suite which was excellent. All the staff we encountered were all very efficient, pleasant and helpful. The location is also very good for the attractions such as Burj Khalifa and Dubai Mall. April 14, 2014
Rated 1 out of 5 by No customer service and recognition of SPG members I do not recommend this hotel. No customer service and no respect for people, been laughed at in my face, told I can go anywhere else and that they don't care that I am a gold member or not. April 7, 2014
Rated 1 out of 5 by Train the staff to not be robots This is a tired and old hotel and none of the areas that are wearing badly should be on view to guests but mostly they are. Several things went wrong during my visit and despite telling the staff when asked, all they did was look blankly at me - no response, as if androids. Surely it's not that difficult to train them to apologise and explain ok so this is what we can do about this or that - instead i felt like i was talking to the wall. Literally. April 1, 2014
Rated 5 out of 5 by A Good Choice Stayed only overnight , due to flight delays , but chose to stay here rather than at the airport .Have stayed before and had an enjoyable time Staff are helpful and service is very good , Hotel is very good , rooms are large and clean and bar on 43rd floor is a great place to relax . Recommended . April 1, 2014
Rated 4 out of 5 by best of the bunch I've used the other four points in Dubai in the past and have come to the conclusion that this one is the place to stay. Reasonably priced and conveniently located in ticks all the boxes. March 29, 2014
Rated 5 out of 5 by Execellent Hotel This is great hotel with good staff & ideal location for tourist. Highly recommended. March 27, 2014
Rated 5 out of 5 by great 1 bedroom suites 0ne bedroom suites offer good relaxation facilities March 27, 2014
Rated 5 out of 5 by Very Good Hotel Great staff, that are working just to let your stay be comfortable as much as possible. March 22, 2014
Rated 1 out of 5 by Take your own milk! Not sure why the hotel insists on powdered milk in the bedroom especially when the room has a fridge...... Not impressed with receiving email from Starwood stating complimentary internet and complimentary breakfast only to find the hotel declining the free breakfast. Very bad marketing by Starwood that leaves a bitter taste. March 22, 2014
Rated 5 out of 5 by MR Ghassan Amazing stay. Helpful staff. Good Location. March 20, 2014
Rated 4 out of 5 by Great breakfast Great hotel, courteous and helpful staff March 19, 2014
Rated 4 out of 5 by Four points by Sheraton Sheik Zayed Road Everything went well. I used my points to upgrade to a business suite. They provided discount on breakfast. March 12, 2014
Rated 4 out of 5 by Great hotel This is a very nice hotel. On arrival I realised I forgot my pair of glasses in the taxi that brought me. The lady at the front desk immediately contacted security and through CCTV images they were able to give me the taxi plate identification numbers and transport authority number to call. I did that and by the next morning my glasses were delivered to the hotel. Reception immediately called the Z lounge to inform me. That was very impressive. It shows good concern for hotel guests. Clean rooms, timely housekeeping. Nice food at the business lounge. Attentive staff. I arrived earlier than the check in time but a room was ready for me. Although you open the blinds and all you see is a building. Not a great view! i requested they change my room to one with a view of sheik zayed road, front desk staff said something about that not being available on the business floors. Overall, I would stay at this hotel anytime I am in Dubai . I recommend this hotel to anyone who wants to stay at a decent, clean hotel , close to the mall, metro, the burj khalifa with good value for money. March 8, 2014
Rated 4 out of 5 by Early Check-in I've now stayed in all of the four points in Dubai and this is by far the nicest, however because I'd been chopping and changing my flights for a business meeting I managed to mess up my hotel booking. So when I arrived, a full 24hrs early, the staff at the desk couldn't have been better, making the room I'd booked for Friday available on Thursday. The only down side were the renovations to the 43rd floor, except this means I'll have to try to see what these facilities are like on my next trip to Dubai. March 8, 2014
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