Rated 5 out of 5 by Tswhite1908 Excellent
Great staff and the rooms were immaculate. Would recommend this hotel to anyone looking for 5 star accommodations at an affordable rate.
July 22, 2013
Rated 5 out of 5 by Bganson Loved the location
Really liked how night audit mopped the lobby floors it really shows that everyone in the hotel cares about how clean it is
September 3, 2013
Rated 5 out of 5 by Destin71713 Nice, quiet, quiet and comfortable
Great Hotel, all areas..........................................................................No Bad issues.
July 19, 2013
Rated 5 out of 5 by Greyhound22 Staff was wonderful
Great hotel for the money or points. Close to the beach and staff was tremendous!
April 2, 2013
Rated 4 out of 5 by J4x4 Great location
Takes to long for the hot water to arrive in the rooms.
May 28, 2013
Rated 4 out of 5 by Star74 Good Overall Stay
I stayed in this hotel for a little over a month and would recommend it to others. Pros: nice sized rooms & comfy beds; convenient to the beach & casinos; great housekeeping staff; on-site restaurant; GoGreen program offered (restaurant credit given for each day you don't use housekeeping)
Cons: view of the beach partially blocked by the highway overpass; hotel is on a busy street with no dedicated path to cross the street to get to the beach & casinos; lack of communication (every time I asked the front desk for housekeeping service, housekeeping never got the message; no one told me the restaurant offered free food/drinks on Wednesdays).
Additional Note: My room was beside the fitness room and I could hear most of the activity going on there so I wouldn't recommend staying in that room.
August 5, 2014
Rated 4 out of 5 by unknown00 Nice hotel and good location.
Very friendly staffs and nice location.
August 12, 2014
Rated 4 out of 5 by dwalt good but not excellent
I have an expectation standard when I step up from my usual accommodations to a Four Points by Sheraton. There were several things which did not meet my expectations. The front desk staff, while very welcoming and friendly, could not locate brochures and other information on the local area when it was requested. And while I understand that the hotel is located on the hot and humid Gulf, the mold around the top of the shower/tub enclosure was unacceptable. Otherwise, the hotel was clean, pleasant, and comfortable.
July 31, 2014
Rated 4 out of 5 by magdevil Breakfast
There was not enough staff to handle breakfast. One lady waiting on tables and the place was full. Took a long time for her to get to everyone and then the food took forever to get to the table. Was not her fault. She needed help. Breakfast took 1 hour and 20 minutes.
My only other complaint is there is not enough counter in the bathroom. Things kept falling off the basin.
June 9, 2014
Rated 5 out of 5 by Bette13 The staff at this hotel made us feel "at home".
We were there for a family reunion and often gathered in the lounge, restaurant or bar.
The staff was always friendly and accommodating.
Would have liked it if more information about the area was made available at the hotel.
August 6, 2014
Rated 3 out of 5 by JJR71 Hotel features are nice but not very clean
The facility features are nice and clean down stairs. Once you enter the other floors the cleanliness level drops dramatically. The sheets in our room were torn and were never replaced when asked. The bathrooms were dingy and dirty. Floor tile had mold and mildew stains.
August 5, 2014
Rated 5 out of 5 by GaDuffer First stay, but not last!
Our expectations were far exceeded. The staff was friendly and always helpful on any issue. We do have three minor suggestions:
1. Mention the Green Project at check in. We found the card the morning after checking in, but did not get credit for participation the first night even though we told housekeeping we were participating.
2. The bathroom door in 501 did not close all of the way.
3. The door to the room did nothing to keep out noise from hallway. Conversations from hallway were as loud as if they were in our room.
February 20, 2014
Rated 5 out of 5 by hogad Keep coming back
Love the view and comfort your hotel has. Always treated friendly.
August 5, 2014
Rated 5 out of 5 by LALC Great location, amazing rooms!
I picked this hotel due to its location, on the beach and near the Biloxi casinos. The room was amazing, the gym had great equipment, the staff was attentive, free parking is perfect with shuttle service to the casinos a huge plus, the one thing that was odd to me was they had coffee available for guests in the lobby in the afternoon/evening hours but not in the morning though I was told I could purchase coffee in the restaurant. Great place to stay and would recommend it to others traveling through the area.
January 5, 2013
Rated 5 out of 5 by Kenny83 Great Stay
Great Hotel! Nice room and pool.
August 4, 2014
Rated 4 out of 5 by Tommy58 Weekend getaway.
We recently stayed at the Four Points Sheraton. The staff was very friendly and efficient. The room was clean and comfortable, including the bed. The housekeeping staff was very nice and helpful. The one thing that would've been nice to have was some sort of continental breakfast and coffee available all the time at no charge. The resturant had some really delicious dishes. We enjoyed the pool and jacuzzi. Overall we had a great and relaxing time and will stay again and reccommend.
July 27, 2012
Rated 4 out of 5 by Mama Very comfortable!
We recently spent one night at this hotel, & we had a very comfortable stay there. We were tired when we arrived, so it was nice to relax by the pool & have the waitress bring food to us. Few small negatives--no telephone book, no Bible, and the hall was dark. Entire staff was friendly, especially the custodial staff who always greeted our family with hellos & smiles. The night manager, Joshua, was very attentive to handling our reservation and making sure we got the right room.
May 1, 2013
Rated 5 out of 5 by Justin17 Great Hotel
Awesome hotel, right on the beach and walking distance to both the Hard Rock and Beau. Awesome staff and facilities. The only downfall for this hotel is there is no laundry facility that you can use. They do have a laundry service but it's kind of costly.
July 31, 2014
Rated 5 out of 5 by LeBelleFemme Great
We truly enjoyed our stay at the Four Points Sheraton of Biloxi, MS. They were very accommodating to our Organization, they had blocked a couple of floors for the organization and by blocking those floors for us, it also allowed other guest not affliated with our group to not to be disturbed during their stay. Thanks to the General Manager and his staff for making our stay a great one and look forward to staying there next year and for any other up coming events.
January 14, 2013
Rated 5 out of 5 by catdog This hotel has good people working-very nice and friendly
The stay was very good-the only thing I could suggest is that the door to the room be a little easier to open. It was quiet hard to get it started but then it opened easily. We enjoyed the relaxed atmosphere and the frienlyness of all the staff.
May 5, 2014
Rated 5 out of 5 by MStraveler Weekend getaway
Hotel is in a great location once you learn how to get in and out from the highway. Staff was very friendly and helpful. Room was comfortable with a great bed, just not quite as fancy as the casino hotels across the street. I've stayed at both of those and found this a much better value at about half the cost. Only had soup and a salad, but it was good and served quickly by a pleasant waitress. Will stay here again on another weekend.
January 21, 2013
Rated 4 out of 5 by JBOH First time on the Gulf Coast
Nice, attractive place...the service in the bar/restaurant left a lot to be desired. Had to ask to be waited on two different times and then they forgot about us....front desk was also less than helpful...asked about assistance with reservations at other Four Point properties and they were unwilling to help in even the least way. Close to the beach and casinos, but no good way to get there...need to develop a better access plan.
May 30, 2013
Rated 5 out of 5 by alicali61 Excellent
I stay in many hotels, 4-5 star, across US and Europe for business and vacations. This hotel stay was for my son's sports tournament. I must say that I couldn't believe how excellent this hotel was. Very clean, very accommodating and the staff was super. The only down side is it is close to the expressway exit so not a great veiw of the beach. However, there was absolutely NO issue with sound as a result. Great job Sheraton!!
March 25, 2013
Rated 5 out of 5 by Manju Excellent
We just finished a mini vacation in Biloxi and stayed with Sheraton. Kim was super nice as well as the rest of the staff. Hotel was nice, clean and comfortable. the only thing i did not like was the pool being right by the road, there was a lot of noise but other than that everything was great! nice pool, hotel, restaurant. Would recommend and would definately stay again! had a good view of the beach and walked to casinos
March 27, 2012
Rated 4 out of 5 by KL100 Overall great stay
The staff was friendly and most of them knowledgeable when it came to billing for the room or changing a reservation. The restaurant was below par when it came to service and the food was ok, when I did eat there. I ate at local places instead. No microwave or refrigerator in the room I was in so extended stay was not possible for me. I got an ocean view and it was a fantastic view, highly recommended.
November 12, 2013
Rated 4 out of 5 by CAJHBHC61 Convenient Location
First stay at this hotel. Very pleased with décor and comfort of room. Location right across from beach with great views.
July 27, 2014
Rated 5 out of 5 by nani1011 great hotel and friendly staff
My husband and I love going to this hotel. It is the most pleasant place to stay. We visit there just for fun. We have also stayed with our four children. They really enjoy as well. I would recommend this hotel for business or pleasure to anyone.
July 24, 2014
Rated 5 out of 5 by whitey42 The hotel is in agreat location
Really enjoyed our stay at Four Points Sheraton. The hotel is very nice and clean. The staff was very courteous and our room had an excellent view of the gulf and the beach from the tenth floor. Will be staying there again when we return to Biloxi in near future.
May 20, 2013
Rated 5 out of 5 by Steiner419 Incredible
This hotel offered everything we could hope for. Rooms were beautiful and exceptionally clean. I have never been treated better. Close to all the casinos (by car), Price was reasonable for such an outstanding hotel. We will be staying here in the future.
November 24, 2013
Rated 3 out of 5 by RTKY Not too bad
While I did get recognized as a Gold member of SPG, it wasn't good enough to get me a room on the SPG floor facing the ocean, but I got a beautiful view of the parking lot. The room was nice with those great beds but there was no closet and a Akea like unit that held the TV/workdesk/roomsafe/etc. and had a small compartment for clothes. It might have been OK for an overnight trip but not for our 4 day stay. The restarant was excellent. The didn't have a plethora of selections, but what they did, they did very well. It was one of the best places we ate in that area and reasonably priced. Access into and out of the hotel is challenging and could be dangerous from a traffic standpoint. The pool area is nice but very noisy. They squeezed it between the main thoroughfare for the gulf coast and the hotel building itself. It is a the west end of the casino area so traffic is always busy and brings the noise. At least if you look over the privacy fence you can see the gulf in its beauty. The staff was very nice; the old south at its best.
November 7, 2013