Rated 3 out of 5 by KS350 Room Facilities Need to Be Improved
I requested the Internet service in my room, however, the connection speed is really too slow, quite a number of web sites were blocked because of connection time out.
Though I have feedbacked this issue to your IT. Dept, but they didn't solve my problem at all! It had make the communication with my offices and customers very difficult!
The sink in toilet isn't designed well, either. Water always spilled outside the sink, and tap can knock your head when washing face.
September 4, 2012
Rated 4 out of 5 by dcc1433 A Great Stay in a Great Location
Frequently visit BK and tried this hotel for first time. It's now my preferred hotel. Staff is extremely helpful, rooms very comfortable and a good size, and food very good. reasonable price. Only areas for improvement would be their wifi service (the free service disconnects every time you change floors or move around hotel requiring log in again), and computers in business lounge off lobby are constantly down or disconnected with net requiring front desk assistance.
June 14, 2013
Rated 5 out of 5 by sukhumvit Friendly, professional, good value
This is the first time I have stayed since the hotel opened a couple of years ago at which time it was not quite ready and the staff similarly so! I'm pleased to say it's now a polished product, front desk and housekeeping staff were excellent, the WiFi worked well so I could "work from home" while not at home! All good and I'd happily switch my BKK stays over without further thought! SPG recognition marked good not excellent as I didn't get an upgraded room!
August 6, 2013
Rated 4 out of 5 by PaulChina Great location hotel
This is my first visit to the hotel and I have to say its in a great location. The staff were very friendly. I did not visit the hotel bar or restaurant because there are so many places outside of the hotel to see. Overall nice but I have 2 issues. First, the hotel decor is very bright and not at all cozy. Second the aircon in the room seemed to only be Hot or Very Cold.. nothing inbetween. Apart from that its a good value for money hotel in a great location.
November 18, 2012
Rated 5 out of 5 by Philippe102 Best value in Bangkok
Thanks to the four points sheraton Bangkok I have reduced my accomodation cost in Bangkok by more than 40% without compromising on comfort and service. The staff is very proffesional and always makes an effort to meet my needs, late airport pick up. late check out, stretch for upgrades. The breakfats is very good and the pool side relaxing with sometime great DJ performance.
February 7, 2014
Rated 4 out of 5 by Brown63 My Home in Bangkok
I have stayed at this hotel several times now and each time thoroughly enjoyed my stay. The rooms are comfortable, clean and well designed. The breakfast buffet is very good and there are a number of good choices in the hotel and nearby to eat. The staff are always friendly and now know me by name. Location is close to BTS and MRT. My wife and I plan to take a vacation in Thailand in January and we plan to make this hotel part of our travel plans.
October 31, 2012
Rated 4 out of 5 by validice good location, bad sound insulation
i stayed in four points several times on business trip.
the hotel is well located, near shopping mall terminal 21 where i can find many choices of dinner places.
the hotel wifi is available every where from lobby, breakfast restaurant and in the room, but the signal is a bit weak in room.
the breakfast is generally okay, but i have to ask the chef to cook a boiled egg, this means 3 to 5 min wait - on the condition if the chef can understand what you want after all. and sometimes the staff deliver two (instead of one boiled egg), sometimes the staff doesn't bother to bring the egg to you.
the sound insulation of the rooms are not good. in general it's a quiet place, but that doesn't help if the guest couple in your neighbor room decides to have some fun...
the water basin in the toilet is kind-of clogged - took so long for the water to sink...
February 16, 2013
Rated 5 out of 5 by Jonc Great Hotel in a great location
We stayed for one night at the 4 points before venturing to Hua Hin then returned to Bangkok to another hotel but were so impressed that we went back to the 4 points instead. We enjoyed the new design hotel. The roof top swimming pool was great for the kids and particularly loved the piped music throughout the hotel.
My only negative was charging one of my 3 children for breakfast as the small print only allowed breakfast for 2 per room.
April 17, 2012
Rated 5 out of 5 by SoloFlyer Excellent
This hotel is by far one of the better hotels in Bangkok. I have stayed at quite a few and the Four Points is now one of my favorites. The room is beyond comfortable and the staff is very professional, clean rooms, speedy wifi and many other amenities. The amount of positives about this hotel can go on forever, the location is great not noisy at all, I will be coming back to this hotel in the future. Keep up the good work Four Points
February 15, 2013
Rated 4 out of 5 by a4turbo21 Business hotel....better than I expected
This hotel is in the right location, close to everything, very friendly staff and has nice new facilities. I didnt plan on staying in the hotel much besides for sleeping and it met our needs. The only thing I would have hoped for was better water pressure from the showers...stayed in two different rooms in one week and the pressure was the same....other than that, cant complain. Staff was super friendly and helpful. Would stay again!
October 8, 2012
Rated 5 out of 5 by gigi68 Amazing staff
Second stay this year at 4P Bangkok, and could not have been more pleased with the whole experience. Location wise, it is perfectly situated next to Terminal 21 BTS + MRT hub. Comfy room, modernly decorated with all the right amenities in place. Fabulous setting of the rooftop AmBar and very lively BeerVault on the groundfloor. Amazing staff, absolutely top class. I would definitely be back on future visits.
December 16, 2013
Rated 4 out of 5 by KDJD2012 Great hotel
First of all, I would like to say the staff was excellent. They were very helpful and kind. The room was great. The bar downstairs was also very good. The selection of beer at the bar downstairs was quite impressive. Everyone spoke excellent English and was always very happy to help. I was a little disappointed that I couldn't use the pool for two of the three days I was there but the staff took care of us very well. In the future, I would recommend that the hotel inform guests in advance that the pool will not be available. That is the only thing that I can fault the hotel for. I was a little upset that I couldn't use the pool but the staff really took care of us very well. Everything else was well above my expectations. The welcome on reception, the flowers on our bed for our honeymoon, everything was great. I was surprised by how good the service was.
April 7, 2013
Rated 4 out of 5 by BKKLocal No upgrade available?
I am a SPG Gold member who has stayed at Four Points twice for two days each time, using cash and points option. I was given the same exact room, and was told no upgrade available, but the hotel didn't seem full (last stay was in March) The first visit I was allowed breakfast but not the second. The hotel and staff are great, but what happened to upgrades allowed to Gold members? They seem to disappear except for late check out.
April 22, 2012
Rated 4 out of 5 by BFoo Good staff and location
I stayed at this hotel 2 nights and everything was fine and met my expectation because the price I paid and more than what I expected.
But,during the morning a bit noise and wake you up from the outside because my room was facing the factory site.The room I get was enhanced room.For Gold member I was unhappy the room which is they gave me,but the rest of thing like services,the size of the room and SPG recognition were good .
May 12, 2013
Rated 5 out of 5 by Tony ocation excellent, great sleep, value for money
Located between Nana and Asok station BTS most prosperous business district, location excellent, eating and shopping, as well as to various scenic spots in Bangkok is super convenient. Actually have to turn the hotel into a lane about 100 meters, a kind feel of away from the busy city, suddenly feel very quiet. Hotel lobby using soft color schemes and has a sense of fashion. Room is very new and comfortable, all equipment and design meet the needs and functions of residence, it was back to the endearingly home, beds, pillows and bedding are very soft and comfortable, especially for standing tall man, bed size large enough to always have a great sleep until dawn, is Hale and hearty. I have always felt this comfortable sleep quality is the main reason I like Starwood Hotels Group, not only in terms of quality assurance, I pay rates are absolutely value for money.
February 17, 2013
Rated 4 out of 5 by KosraeTV Improving
The hotel is becoming very popular as evidenced by the fact that I arrived town a day early and not a room in sight :) Had to stay at a sister property for a night. The Four Points staff checked my luggage out of the other property and moved everything over and set it all up in my room while I was at meetings that next day. The hotels staff is welcoming and friendly and efficient in meeting all the needs and requests.
September 20, 2013
Rated 5 out of 5 by going2theeast nice hotel in bangkok
Sheraton 4 point in bangkok represents good value for money. Clean, tidy nice rooms at affordable prices. Good range of facilites and nicely centralised location. Reception staff responsive and helpful. Only limitation is that room service (food) is a little slow. That said, food is good and wide ranging from western to eastern. Though in busy part of town, the rooms are very quiet with good aircon and so easy to sleep.
April 19, 2013
Rated 5 out of 5 by Sala Perfect
The hotel is great!! The rooms are really trendy and comfortable!
The working desk with all the plug ins for HDMI, Sound cable are perfect. Could connect my laptop to the TV via HDMI and watch movies in peace!
located right next to the back entrance is an amazing spa - chumit chiva I think. Recommended by the hotel staff and brilliant.
Only thing I would improve would be to add a few more items to the in-room menu!
June 11, 2012
Rated 5 out of 5 by pomidores great hotel
ideally located in the heart of Bangkok, and yet in a quiet street, everything is close, great food and friendly service
March 6, 2014
Rated 5 out of 5 by Frank1005 great time in Bangkok
great location, walking distance to BTH and metro.
Great service overall, very friendly and smiling all the time. Will be back next time in Bangkok.
March 2, 2014
Rated 5 out of 5 by Pixie76 Four Points
I have stayed at this Hotel a few times this past year. Staff is great and very responsive to all needs. Especially enjoy the staff at breakfast, they always remember my name and even where my favorite table is. Breakfast Buffet has an excellent choice of food and drinks. The Hotel is Centrally located to lots of shopping and dining chocices. Will be staying here later in the year, highly recommend this Hotel.
August 1, 2012
Rated 3 out of 5 by KR2000 Room Issue
During my last stay the air-conditioning unit broke - the maintenance guy tried to fix but couldn't. I was then moved to another room.
The move was efficient and everyone apologized, so the staff were good. But, due to the inconvenience it would have been nice if I had been offered something as an apology.
Also, there was a suite available during my stay but as Platinum I wasnt offered the upgrade.
October 7, 2013
Rated 5 out of 5 by GJ6571 Enjoyable stay
Great rooms with good internet (speed). Excellent breakfast in terms of choice of foods and quality.
Only minor negative would be the pool. It was a little grubby with bits of paper in the water and other parts looking a little weathered. I apprecaite it is open air but staff sitting behind bar seemingly with nothing to do (as there were no customers) could be busying themselves keeping the area spotless.
June 10, 2012
Rated 4 out of 5 by Sperry8 Best hotel for value in Bangkok
I have stayed at almost all of the Starwood properties in Bangkok and this one is definitely the best value for your money. It isn't as posh as the more expensive properties, but although it carries the Four Points label, it is much nicer than Four Points you may be familiar with in the US.
Service was excellent, location is perfect, & the price is right. Rooms are large and new. They offer a free tuk tuk service to the BTS Skytrain, although you really don't need it - its just a short walk away. They also have a great rooftop bar, which is super fun.
Negatives were few but did exist. Our room smelled like new paint. And the breakfast buffet is below standard compared to the other Starwood properties in Bangkok and is overpriced for a hotel at this level (over 600 Baht for breakfast).
Still, I'd definitely stay here again especially if the room rates stay at the current level.
March 30, 2012
Rated 5 out of 5 by Celia75 Great Room, Service and Location
I have stayed in couple of hotels in BKK before but eversince i discovered this hotel i stopped checking out other hotels!!!Great location and the room is superb! 2 queen size beds! i am very concern with room comfort. At Four Points, i could sleep though the night! Unlike some hotels i will wake up in the middle of the night without fail! Thumbsup for their housekeeping service too! Simply awesome hotel!
September 29, 2012
Rated 5 out of 5 by AlissaAZ Great business hotel
I'm in Bangkok on business regularly, usually for several weeks at a time, and I always stay at the Four Points. It has a great location being near the MRT and BTS station, restaurants, and shops. The staff is terrific - the restaurant team remember my breakfast order, Bo and Fredrick in the bar remember my drink order, and the front desk remember my name. I couldn't ask for a nicer "home away from home".
September 25, 2012
Rated 4 out of 5 by PaulOK Bangkok, Sukhumvit 15
This is a very reasonably-priced hotel in a great location of Bangkok, just minutes from the Metro SkyTrain. From there, you can get to most locations, such as the Grand Palace or Wat Arun.
I also enjoyed the bar, although it is a little confusing as it is open to everyone, and not just for Platinum members. However, once they have your room number, they recognize your status and the drinks are free.
November 5, 2012
Rated 5 out of 5 by LAXNRT Great stay as usual
I have stayed 5-6 times at this hotel now and it has really grown on me. The staff is very friendly, pro-active and attentive. The rooms are clean and as an SPG Platinum member I love the free breakfast and happy hour in the bar. The bar staff is fantastic as well. My only wish is for more weigh equipment / machines in the gym and better quality tread mills. Looking forward to my next stay in 4 weeks.
November 15, 2012
Rated 3 out of 5 by Wolfman great location - but too many building problems
Wonderful site near BTS and T21! Staff, especially Tui on front desk, tried hard.
But the power was out for repairs for 2 hrs as I checked in. Had to change room due to water problems that needed repairing 1-3am one night. And phone to HelpCentre wasn't answered. And wifi internet signal on 7th floor very weak, sometimes out.
Pool under repair so closed, and bar shut one night for private party.
May 4, 2013
Rated 5 out of 5 by Apple60 clean & spacious hotel
Clean and spacious room with 2 double beds. Good for family with kids. Staff are very friendly and helpful too.
Buffet spread has good variety but taste need improvement. The bf price is overpriced!
Hotel is near Asok station which made travelling very convenient. Robinson & terminals 21 is just 5 minutes walk.
They provide free tuk tuk service to BTS too. Good for family with kids & elderly
September 11, 2013