Rated 4 out of 5 by dddddddddddddddd The hotel has a great position and well maintained
Our stay was a very pleasant one. Two things that would have made it better were:
1. The position of the TV blocked out the view from the bed. It seemed a pity given that is part of what you are paying for.
2. The selection of drinks and food in the bar fridge was pretty pedestrian. Given that it wasn't a cheap room I would have expected something a bit more interesting.
May 15, 2014
Rated 5 out of 5 by Simmo Very good balanced hotel.
I have stayed numerous times,in suites,studios, & deluxe rooms.in this hotel at different times.Have found this hotel everything a tourist requires.The rooms are large with a beautiful view over Darling Harbour.My wife and me are very happy with all the Sheraton group,and find the 'Four Points' very good value for money.Dining is A1,service tops.
January 5, 2012
Rated 5 out of 5 by Jenny2 This hotel has very friendly staff
We really enjoyed our stay in this hotel. All the staff were friendly and helpful. We had a room with a beautiful view of Darling Harbour. The room was comfortable, the bathroom very clean. The hotel was very central for all the things we wanted to do. We enjoyed our stay in this hotel. All the staff were friendly and helpful
November 18, 2013
Rated 4 out of 5 by VeryGoodPointsStacey Budget Hotel In Sydney
If you are in need of a reasonably priced hotel in a good location then you'll enjoy this hotel. The views are spectacular. I've stayed at the hotel before, twice, and even though the hotel underwent renovations recently the rooms are showing a lot of wear and tear.
The rooms are comfortable and clean and you can find some of the best prices in the city for rooms.
The hotel restaurant leaves a lot to be desired. The food is okay but the service is terrible (on multiple occasions).
Overall this is a good hotel and I would stay here if I couldn't find another SPG hotel in my price range.
April 17, 2014
Rated 5 out of 5 by Floss54 Great location, excellent staff and service
We have just had our first stay at the Sheraton Four Points Darling Harbour. Over all we found the Hotel excellent. The room was a good size, the bed very comfortable, and the breakfast buffet was very good. The staff were extremely efficient, friendly and did everything to make our stay comfortable and relaxing. Would definitely stay here again.
December 22, 2012
Rated 5 out of 5 by Kate7007 Fantastic Hotel and Location
This was the best weekend my family and I have experienced in many years. The staff were fantastic, the harbour rooms were exceptional with a stunning view, the breakfast was to die for and location, location, location! With Darling Harbour on your doorstep it doesn't get any better than that!
Thank you Sheraton for a truly wonderful experience.
May 1, 2013
Rated 5 out of 5 by Mugsey84 Great experience in Sydney
the staff was extremely helpful, letting us check into our rooms really early in the morning having just landed from a redeye from the states. hotel far exceeded expectations. perfect location in the city. very helpful recommendations. would definitely recommend to anyone staying in Sydney. Definitely confirmed that I will be SPG for life.
May 9, 2012
Rated 5 out of 5 by Anthony747 Excellent Excellent Excellent
From first walking into the Four Points to walking out with my bags my experience was excellent. I have stayed at many different hotels in Sydney's CBD but Four Points trumps all. The front office staff are polite and easy to approach and catered to my needs.
Would strongly recommend this hotel to friends and family which I already have
May 27, 2013
Rated 5 out of 5 by Mick Great Hotel
Loved our weekend in Sydney.
Hotel was great very friendly staff who were alway happy to help.
We had dinner and breakfast in the main Restaurant both were really great value.
Breakfast buffet had every item you could think of or would want for breakfast.
Hotel was within walk distance to every were.
Will be back .
May 7, 2013
Rated 5 out of 5 by Stearnsbd Sydney - Best Location
The Four Points is the best location in Sydney, AUS for all things. You can easily walk to any destination or tourist sit.
The hotel is very well run and one of the cleanest I have stayed in... World wide.
The staff is top notch and well trained, very helpful & friendly.
I don't normally do reviews but I had to share this on!!!
April 22, 2013
Rated 5 out of 5 by Corbs Fabulous View and All-Round Experience.
Stayed over the weekend with a great view of Darling Harbour there to greet us as we entered the room. The staff were professional, helpful and very well-versed in the local area. My partner and I were very impressed with all aspects of our stay and will be looking to book another weekend stay in the not-to-distant future.
December 25, 2012
Rated 5 out of 5 by Cookie76 Fantastic Highly recomend
having never been to Sydney before I had no idea where to stay what area's etc, well I must say I nailed it, could not have asked for a better place to stay. clean modern and very comfortable, even the beds and pillows.
The concierge TONY outside the front entrance is worth way more money so helpful and friendly
September 26, 2013
Rated 4 out of 5 by Dilshan Fabulous Staff Fabulous Location!
I've stayed at the Four Points over the last 10 years for work. The staff are brilliant and greet me with a smile and some are on first name basis with me, it's a great feeling being welcomed as a valued customer.
The location of the hotel is great for both business and leisure, and I would highly recommend this hotel
February 14, 2012
Rated 5 out of 5 by Lozza42 We regard the Four Points Darling Harbour as 'OUR' Hotel
We love this HOTEL - reasonably priced - friendly staff - great views - close to the wonderfully 'busy' Darling Harbour.
We will be staying with you at every opportunity
May 18, 2014
Rated 5 out of 5 by Shazdex Just Beautiful
I had booked 4 rooms for a weekend in the city.. All my friends loved the rooms especially the comfort of the beds and the pillows... I want one!!!!!!!!!!!!!! We all do? the only thing I had to complain about is our bathroom. the floor needed a mop and the cleaners had left an open pack of nobby's nuts on the bench.. but as soon as I told the staff they addressed the issue immediately and left 3 messages to ensure I was happy! you very rarely get that type of response these days, I was impressed! keeping that in mind our bathroom was not dirty by any means... I would highly recommend your next stay here!
April 7, 2014
Rated 5 out of 5 by Joan32 Great hotel
Met all our requirements and more. Very friendly and attentive staff. Attention to detail evident throughout.
May 19, 2014
Rated 5 out of 5 by Bruce38 B & J
This hotel was excellent from Joe greeting us at the curb to Consierge Gary helping us to get to various sites from museums to shopping to just getting around. Our room was very clean and overlooked Darling Harbour. We had great breakfasts and easy check in and check out. Staff was great.
March 31, 2013
Rated 4 out of 5 by Warren1977 Not Bad
The hotel doesn't have their own car parking facilities. I was told on arrival to park my vehicle in the car park across the road, I asked how much the parking was and the doorman told me it was included in the stay. Upon check out I was charged $45 for parking my car in the car park, I explained that I was told that there was no extra cost and spoke to the manager Lucas Lee. Lucas told me that the doorman has been doing his job for a very long time and I would of been told about the parking fee. Lucas did not apologise to me or even offer me a discount of any sort for the misunderstanding. I paid the fee and left very unhappy. If I knew that it was an extra $45 for parking across the road, I would of got a hotel that has parking included.
April 27, 2014
Rated 5 out of 5 by LHDJW The staff in this hotel are very helpful.
The only problem was we could not get the aircon to rise in temp. It was set at 17 deg. Although we had some one come into the room to look at it whilst we were gone, we came back to the same problem. So we had to turn the aircon off, then it was uncomfortable to sleep!
December 26, 2012
Rated 5 out of 5 by Sarah356 Brillant location
I will definitely recommend this hotel to family and friends. The location is excellent and well within easy walking distance to many points of interest.The staff were very efficient, friendly and very helpful. Thank you for helping to make our holiday a memorable one.
May 1, 2013
Rated 1 out of 5 by Mumb Poor experience
Arrogant front office person (Chris I think)
Room did not have enough toiletries, had to ask for them from front office
Room facing noisy street (last time was facing the harbor)
May 17, 2014
Rated 3 out of 5 by jll888 Nice Harbour View Room
We were getting a standard city view room but the hotel was kind enough to offer us a harbour view room as a recognition of SPG Elite Member.
The room has a very nice view of Darling Harbour and Cockle Bay especially during night time when all the lights come up.
September 18, 2012
Rated 5 out of 5 by Kate Great for the interstate worker
I stayed here for 2 weeks and found the hotel met all my needs.
The only thing is that it there were no slippers or dressing gowns provided, well not on the 7th floor that I was on.
It's in a great location and was a 5 minute walk from the office I was working at
May 26, 2013
Rated 5 out of 5 by pia122 This hotel is centrally located.
The hotel is very clean,is walking distance to a lot of tourist attractions, and room rate was affordable.
May 18, 2014
Rated 5 out of 5 by LJ66 Great Comfort & Location
A great weekend with family spent in a great hotel in a fabulous location. We booked 3 different rooms for the family and found each to be great value and very comfortable, would definately re book and recommend this hotel.
November 19, 2013
Rated 5 out of 5 by Laoiseach Darling Harbour
We stayed at Four Points Darling Harbour
at Christmastime.Excellent Location to everywhere.Rooms quite good and clean.
Most staff very welcoming and helpful.
I would definately recommend this hotel.
We will definately stay there again next time in Sydney
December 29, 2012
Rated 5 out of 5 by maz2012 friendly staff
The hotel is in a great location and it was nice that you could walk to a lot of the attractions or reach them from a nearby ferry .Was impressed with the friendliness of the staff and found everyone to be very helpful. I look forward to staying again!
December 30, 2012
Rated 5 out of 5 by GTP1 Exceeded our expectations
All staff were extremely helpful & friendly. The breakfast Buffett was delicious. Location perfect for our needs. Room & bed very comfortable, the view amazing, so glad we we given an upgrade!
Will definitely return.
November 18, 2013
Rated 5 out of 5 by Mari Great customer satisfaction
A hotel that always strives to meet guest expectations and its amazing to me that this skill is never lost in the largest hotel in Sydney. Four Points gets my vote as the best and friendliness hotel in Australia and each staff member should be proud.
March 14, 2013
Rated 5 out of 5 by skullies Amazing views
My first impression was very nice the staff were amazing we got into our room early which was great we got to our premium room it was just fantastic the view breathtaking room clean and very roomy i will be back very impressed Thank you all
May 12, 2013