Rated 5 out of 5 by TMM76 Very nice hotel in a great location
This hotel is quaint, clean, and in a good location. The staff was very friendly and the rooms are nice.
August 14, 2014
Rated 5 out of 5 by riri1124 Always fab-u-lous!
This hotel is in a fantastic location w/clean, well-appointed rooms & lobby. Service in the bar & restaurant are great. The real gem is the staff. Team Alex = thE best. Anywhere. We wouldn't stay anywhere else, even at a lower cost.
March 19, 2012
Rated 5 out of 5 by rlarc57 A nice place to stay
Our favorite place to stay in New York city due to the overall comfort of the hotel, the friendliness of its staff, and its great location in the west village. We were especially pleased with the breakfast in the hotel's restaurant.
February 14, 2013
Rated 5 out of 5 by lancer Great staff
I have stayed at this hotel many times and besides a great location the number one selling point is the great staff. The front desk staff is always so welcoming and efficient. I'm always welcomed back like it is home. Keep it up!!!
June 10, 2012
Rated 5 out of 5 by NYC2 Fantastic Service!
The staff went out of their way to make certain we were taken care of - made great suggestions for dinner, shopping, sightseeing, etc. I'm impressed with their friendliness and ability to multitask. I would recommend staying here!
May 2, 2012
Rated 4 out of 5 by Luckyoyo excellent service!
I will highly recommended this hotel to my friends and co-worker because of the staff's service. They gave me free bottle of water and responded in a timely manner for my request. The only drawback is that the gym is very small.
July 11, 2012
Rated 3 out of 5 by bikerbabe Location
The hotel was within walking distance of most of our destinations. Pleasant outside seating area for meeting up with other hotel guests.
The staff was great - very helpful and pleasant!
June 30, 2014
Rated 5 out of 5 by JoelS Fantastic stay
This property exceeded my expectations - excellent view, quiet room, (bigger than I expected), breakfast was great, staff friendly. I will absolutely return, great location too for activities in the soho/village areas
April 28, 2014
Rated 5 out of 5 by lancer Great staff
I always stay at this hotel when I come to NY. Easy walk to village and convenient to subway lines. The best thing about it though is the staff, they are the nicest and most accomodating of the many, many hotels I stay at.
January 17, 2012
Rated 4 out of 5 by Savage Quiet Amidst the Storm
This is a great hotel in a quiet area of Soho. Don't be fooled, the action is a couple blocks away in either direction. The staff was on point at all times. This was our first trip to New York and they were very helpful.
March 31, 2012
Rated 4 out of 5 by MaryJane Gem in Soho
All fabulous with this hotel except shower did not work in bathtub. Staff positive, cheerful, happy and able to help with directions etc.
Great location to walk to everything in Soho. Two blocks from the Holland Tunnel.
March 4, 2013
Rated 2 out of 5 by Pwd2 This hotel had a great location BUT
The staff was great, the location great and the room was perfect except the outside noise from the Verizon facility across the street kept my wife and I up all night. We had the worst experience because of the noise.
March 3, 2013
Rated 5 out of 5 by loewe76 Exeptional staff
Very nice hotel with extremely helpful staff. Even the rooms are quite small it was a pleasure to stay in this hotel. All our expect ions were met. Great value for the money.
We would certainly recommend this hotel.
December 12, 2011
Rated 5 out of 5 by TTBM This hotel is in a great location
Our experience started by being greeted by Jessica with a smile and welcoming us as Starwood members. Great location and very comfortable beds! Bath room a bit small but the shower made up for it. Great shower head.
May 8, 2012
Rated 5 out of 5 by meetazh Excellent staff
My fiance and I had an excellent time at this hotel.
Rooms were clean and spacious, location was good and most notably every staff at the reception were very friendly and helpful.
I would definitely come back again.
November 28, 2012
Rated 3 out of 5 by LFCNY Sheraton Soho
Great location, but room confort is average. Bathroom is very small, no cooler/bar in the room, wondows mostly facing wall
July 28, 2014
Rated 3 out of 5 by thinkagain good location but noisy room
Great location but I couldn't sleep due to a noisy air conditioning that turned on and off throughout the night.
July 31, 2014
Rated 4 out of 5 by nybellany Great location
Just need a small fridge.
August 22, 2014
Rated 4 out of 5 by RGood88 Great staff, clean room
Stayed one night in NY and was happy with the accomodations.
The health club is in the basement no windows, though it's clean.
Like many NY hotels, nothing about it is very big, but it's more than adequate.
June 2, 2012
Rated 3 out of 5 by sz08 Good eats
I was working on a presentation so ordered room service and was surprised at the quality of the food. The pasta was excellent!
July 24, 2014
Rated 5 out of 5 by Eagles14 Nice overnight stay in SoHo
liked the complementary apps and drinks on arrival (Wed night) and proximity to SoHo spots. Clean, comfortable room and friendly staff.
July 19, 2014
Rated 3 out of 5 by fefemeow Good location with free on street parking
No Microwave for popcorn. No continuously providing free coffee and hot water. Door staffing is nice. He always asked what help was needed.
July 16, 2014
Rated 5 out of 5 by Manju Great Location & Staff
Hotel is very conveniently located within a couple of Blocks from 2 subway stations. Staff was extremely friendly and accommodated an early check in at 9am!!!
View out of the room was an old Air Handler. :(
September 25, 2012
Rated 5 out of 5 by Manju Great Service and Phenomenal Room
The service was great- Nicholas checked us in and he had an upbeat personality and was very thorough. Our room was phenomenal! I loved the decor and our amazing view! I will definitely stay here, again!
September 4, 2012
Rated 4 out of 5 by Linda room in the sky
In spite of being so busy, Lisa managed to upgrade my room to the 21st floor where each night I fell asleep with the glow of the new trade tower's lights. Staff was excellent. They were terrific hosts.
May 8, 2013
Rated 5 out of 5 by carolmtl Excellent hotel
This hotel was extremely convenient, the beds were very comfortable, and the room was spacious compared to many other manhattan hotels. I also found that it was quiet being slightly off the main road.
February 5, 2013
Rated 4 out of 5 by travels68 Service is key
The service at this place was great - staff very friendly. Although this is not the nicest hotel in NYC (in terms of rooms and facilities) the staff service went far and made the stay very pleasant.
July 22, 2013
Rated 4 out of 5 Good place + Good price + Good location
The rooms are tiny, but good price with a good location near a LOT of excellent restaurants. Only one problem, a annoying Pipe can wake up during the nigth.
You dont have space to put two suitcase.
November 13, 2012
Rated 5 out of 5 by Mac2012 Overnight business stay
Great location, Quiet hotel in Manhattan. Great price, but the facilities are basic and the aircon is noisy.
Staff where great, very friendly and extremely helpful . Would recommend the stay.
September 24, 2012
Rated 5 out of 5 by FrequentTraveller Great Stay, Again!
I've stayed at this hotel at least 5 times in the last 2 years I've been going to New York. I have no complaints and this hotel has everything I need. Close to Soho, great staff, clean rooms.
March 18, 2013