Rated 5 out of 5 by jetsetter Great hotel, staff, and location
This hotel exceeded my expectations. Friendly helpful staff, excellent location, and very comfortable rooms. I will definitely staye here again and I would reccomend it to friends!
December 7, 2011
Rated 5 out of 5 by Danielle Great Experience
The staff was friendly, very helpful and knowledgable. The bed was very comfortable and the room was neat and clean. You can't expect anymore for the price we paid. We will return.
January 28, 2013
Rated 4 out of 5 by Joyeelin Best location
Really convience location to access anywhere of manhattan. In addition, a lot of antique shop, furniture shop, art garllary, nice restaurant and weekend market around this hotel.
July 28, 2013
Rated 4 out of 5 by SFTraveller99 Great staff and nice rooms
I really enjoyed our stay at the Sheraton Four Points in Chelsea, NYC. The staff was fabulous, always helpful and attentive. The rooms were clean and well-appointed.
May 19, 2014
Rated 4 out of 5 by conig4 Great location
Location walking distance to Mad. Square Garden, good shopping and restaurants, Will book again at this Location. Thanks for the good services for myself and my children.
December 14, 2012
Rated 3 out of 5 by BR058 Simple and friendly
A compact well located hotel, rooms a little tight but it works. Only a short walk to the subway, staff are very friendly, casual and helpful.
A good recreational hotel
July 13, 2012
Rated 4 out of 5 by Venezia Very friendly and helpful staff
The staff and especially the manager Hakim treated me very well. Very clean room and bath, modern tasteful decor and wonderful comfortable bed. I would definitely return
May 9, 2013
Rated 5 out of 5 by Rich Staff was outstanding.
All of the staff members we met at the hotel went out of their way to make our stay enjoyable. No request was too much for them, and they always responded with a smile.
May 13, 2013
Rated 3 out of 5 by Matt987 Worth the Price
It was a small room but of course in NY most places are small. It was a little dirty but they were doing a remodle so that is to be expected. I would definatly go back.
July 24, 2013
Rated 5 out of 5 by njmikey Best value
Thank you for making our stay wonderful. You make me glad to be a SPG.
August 20, 2014
Rated 4 out of 5 by Kathyn21 Diamond in the rough
We booked this room in advance and when I showed up in New York City at 1:00am all I could think is what did we get ourselves into. The area looked a little rough at night however looks are deceiving – This city is beautiful. We walked into the hotel and were greeted with a friendly smile. Check-in/out and parking were quick. We got up to our room - 2 teenagers in tow and were pleasantly surprised. The room was as small as we expected but it was clean and very comfortable. We were always engaged by friendly staff no matter where we saw them. The restaurant was under construction but there were many great places to eat in the area. The Hotel was walking distance to almost everything this beautiful city had to offer. We did have a couple of issues - one of the elevators was broken and it took 3 days to fix and there was a bar with a patio located outside our windows which was noisy at night until about 2:00am. I mentioned them to the staff and they were very understanding and tried to change our room however the Hotel was booked solid for the weekend we were there. If I went back to New York - I would stay here again.
March 19, 2012
Rated 4 out of 5 by fellows Simple, comfortable, good location
I especially liked the quality of the bed. Very comfortable and a special treat. Otherwise a solid business-stay hotel in a convenient part of town. Friendly staff.
April 2, 2012
Rated 4 out of 5 by Metoo Great stay
Nice hotel. Great staff. Just south of Times Square and just north of Soho. The menu could be updated. Awesome muffins at check in. Small rooms, but its Manhattan.
March 31, 2013
Rated 3 out of 5 by Jim36 Tired Hotel
This hotel is tired and out dated from the room decor to linens to bedding. Shower floor was dirty and the comforter looked like a hand me down from another hotel
February 1, 2013
Rated 5 out of 5 by MichaelJ1964 Great location for work and pleasure!
Convenient and easy to get to anywhere from Manhattan to Chelsea to Meatpacking District to Theatre District! All good! Rooms are small but typical of NYC.
April 29, 2014
Rated 5 out of 5 by rloyear Great staff, very friendly, excellent service!
We stayed here while moving to NYC. The staff was extremely friendly and very helpful.
Will be recommending this hotel to anyone who comes to visit NYC!
March 11, 2014
Rated 5 out of 5 by Shar0919 No Complaints
the hotel is located in the heart of Chelsea, the staff is welcoming and friendly, the room was clean. Who could ask for anything more?
June 16, 2014
Rated 4 out of 5 by JT4208 Budget friendly hotel in great location
Friendly staff and excellent location for seasoned visitors to the city.
August 12, 2014
Rated 4 out of 5 by LilyLeo Clean and beds to relax in
The hotel is in a great location. The price is right. And the beds and pillows are wonderfully comfortable. It is not fancy by no means. Clean and simple.
March 1, 2013
Rated 5 out of 5 by leftwing Really nice
The hotel is very cozy, with only eight rooms per floor. Our room was small but had enough space to walk around. The staff was friendly. Very pleased.
November 18, 2013
Rated 3 out of 5 by lalspg The bed...
The bed was very sunken in on each side. It was not comfortable. Everything else about the hotel was great - unfortunately, the bed is very important.
August 15, 2012
Rated 2 out of 5 NY NY
Overall hotel was good, but taking in consideration that this is a business destination, not having a reliable internet conection is a deal breaker.
January 22, 2013
Rated 5 out of 5 by Donpac Staff is really outstanding
enjoyed all and new decor is really an improvement but Need a side chair in the room 2005
July 29, 2014
Rated 3 out of 5 by hienly816 Central location, great service, and good value
Location: 25th between 6th and 7th avenues. Close to Times Square, but not smack dab in the middle.
Smaller boutique like hotel.
Service: Lobby service was impeccable when I checked in and had to check luggage twice. I arrived really early off my flight, and they took my luggage and offered to text message or call once my room was ready. I wasn't able to book a King room directly, but was offered the option when I arrived.
Rooms: Small, but clean. No fridge. Bed was comfortable. Found it odd that the hotel didn't even have glassware in the room.
Room Service: They have room service, but haven't gotten around to putting menus in the rooms yet? My burger was fine.
Downstairs bar was quiet on a Thursday night, but sufficed for a quick drink.
The one thing was absolutely disgusted me during my stay were the lobby restrooms. There were fluids all over the floor, the toilet seats were stained. Since I couldn't check in, the front lobby said I could change in the restrooms. Once I looked in there, I barely wanted to use it, much less try to change in there. The rest of the hotel was great - please work on keeping the lobby restrooms clean!
July 4, 2012
Rated 5 out of 5 by kookyterp Great Location
The hotel is in a great location with access to the wonderful area of Chelsea. Daily cupcakes from Billy's Bakery put this hotel over the top :)
May 28, 2013
Rated 4 out of 5 by SurajP Shopping trip
Nicely positioned in Chelsea. Close to the Flatiron area and plenty of restaurants and pubs. Wholefoods just across the street is a bonus!
November 17, 2012
Rated 5 out of 5 by BobFwd Super comfortable bed
I enjoyed my stay at the Four Points, Hotel was well kept, staff was helpful and room was well sized for NYC. I would stay here again!
March 13, 2014
Rated 5 out of 5 by Tony806 This hotel is tops on my list
the Hotel was extra clean inside and out.the employees were friendly,smiling and helpful.the Concerige (Pilar) went above and beyond.
October 6, 2012
Rated 3 out of 5 by John Business meeting
Very friendly and helpful staff. Room very noisy, mainly from outside. Pretty small but functional room. Furniture needs a refresher.
March 22, 2013
Rated 4 out of 5 by Grace2013 Cleanliness
The room was clean and had everything I needed for my stay. I will definitely stay there again!!! The staff was extremely helpful!!!
June 19, 2013