Rated 5 out of 5 by Sandraq Fabulous customer service
We have stayed at this hotel many times. The service from the front desk has always been great. This last stay they went above and beyond my expectations. I always look forward to coming back. The beds are comfortable and I love the pillows and blankets. The housekeeping lady I passes in the hall wished me happy new year in a very sincere way and smiled a genuine smile.
January 6, 2013
Rated 5 out of 5 by Rajesh Great hotel in Biloxi
This is perfection. Hotel is next to Beau Rivage - casino/entertainment mecca of Biloxi. Yet - this hotel is quiet, neat and ocean front. Add to that Sheraton standards and a very inviting hotel staff. We booked 3 rooms (family reunion) and enjoyed it.
We were evacuated during the night. Fire alarm? had to walk down 9 floors. But I'll take safety first anyday!
July 14, 2012
Rated 4 out of 5 by FLGirl Great Service
Room was very nice and bedding was clean and brightened the entire room.
I had the wonderful dinner in the restaurant. Their red wine sauce was wonderful.
Very friendly atmosphere that greets you by name, and I also received a very nice email after my stay, thanking me for staying with them. It's nice to be made to feel that you are appreciated.
February 17, 2013
Rated 4 out of 5 by Bigschultz Great location
This hotel is in a great location. Easy to access and within walking distance to eateries and casinos. Pool and fitness center is adequate to meet your needs. Prices for beverages and food very reasonable compared to other hotel chains. This was our second stay at this hotel with using points, and we will stay here again in the future.
July 14, 2012
Rated 5 out of 5 by Akil The Staff is Wonderful
I spent 73 days at this hotel, and even though I was away from my family and friends, the staff made up for it. I can't say enough about how well they treated me. From Gina. Jeanna and Kerry at GT's restaruant to Lacy, Anjela and Tiffany at the front desk.All of them made me feel more than welcome throughout my long stay! Thanks Ladies
February 14, 2013
Rated 3 out of 5 by rob1980 Good Room at the Rate
Good room; friendly staff but you can tell the hotel is used alot. The room was a bit dirty. I dropped something and it rolled under the bed and when i went to pick it up i noticed how dirty it was under the bed. Also the monitors on the treadmills were all broken or in need of repair.
June 1, 2013
Rated 5 out of 5 by Racyreader Great Location
This is a very nice hotel. The hotel is within walking distance to the beach. The bed was firm but comfortable. The shower was wonderful. The room was clean except for a few hairs in the bathroom. The televison was small. The staff was friendly and helpful. I will return to this hotel.
November 20, 2012
Rated 5 out of 5 by chaney431 Very comfortable room and very spacious
Our stay was wonderful! The room was clean, spacious, andvery comfortable. The amenities were as stated and a pleasure to use. Housekeeping was VERY friendly and helpful. Resturant servers were the best! as was the food. I was a little disappointed that there was no concierge service.
August 20, 2012
Rated 5 out of 5 by Jamie127 Willing to please!
Wonderful location, with an on-demand shuttle that was a fantastic unexpected bonus! Loved the cozy bar and restaurant area. Had a few meals there, and all were delicious and very reasonably priced. Genuinely friendly, helpful service throughout the hotel. It's a real gem!
January 3, 2014
Rated 5 out of 5 by frankl Room
Hotel room clean,everything worked,free wi-fi a plus.Great view of water from our room.Had to leave early to complete our trip but late check out choice was nice.(Only downside was sliding bathroom door that did not close completely). If in area again would stay longer.
January 27, 2013
Rated 4 out of 5 by testedtraveler Great service, comfort, and location but . . .
Your facility is very nice and the service is great. I would stay with you every time I visit Biloxi but you refuse to allow pets. You have the area to accomodate pets. Most other SPG properties allow pets. My dog is a Chihuahua - maybe you could allow small pets?
May 2, 2013
Rated 4 out of 5 by fonda888 Once again - pleased.
Returned for our second year in a row to Four Points. Once again - completely satisfied with the hotel and staff. From the check in to check out..everyone was so accomodating. You won't be disappointed. Beds comfortable, clean rooms, pleasant surroundings.
December 3, 2013
Rated 5 out of 5 by Bilixo Great views
Enjoyed my stay. Disappointed with the Sunday brunch Grits not creamy. Bacon too hard breakfast potatoes could have been homefiriesmwith onions and real potatoes (versus the tarot tots top). Toast should have been offered in addition to biscuits.
February 6, 2013
Rated 5 out of 5 by Colorado001 Very comfortable and clean hotel
We were very pleased with the hotel overall, from the front desk to the room amenities to the housekeeping. Food in the dining room was excellent. I did not have an opportunity to get into the pool but wish I had because it looked wonderful.
June 24, 2012
Rated 4 out of 5 by jntomlin Great Stay
Staff was great. Gena at the bar was awesome and kept us smiling. Front Desk agent that checked me in did a great job. Definitely new but went above and beyond to try and get me what I needed. (Hate that I cant remember her name).
October 29, 2013
Rated 5 out of 5 by iprefersheraton This hotel has great features!
The staff was very friendly and helpful. The rooms are spacious with comfortable beds and fluffy pillows. The restaurant has delicious dishes that are reasonably price, and the view overlooking the beach is amazing.
January 13, 2014
Rated 5 out of 5 by kkelso22 Great Staff, Great Location
Nice hotel in the heart of Biloxi. The rooms are comfortable, and the staff is great. Regina at the bar is the best. She is a good bartender with playful attitude. The only negative about the hotel is a very slow wireless internet.
February 27, 2013
Rated 3 out of 5 by Dan42 As expected
The room smelled a bit moldy/water damaged. Also, the bathroom and fixtures are pretty basic, nothing overly nice. But it served the purpose, and it is in a great location. Overall, the stay was fine, and the staff was very kind.
March 11, 2013
Rated 5 out of 5 by Randybiloxi excellent staff
The wait and bar personnel are great. The absolute best staff ever.Gina,Jeanna,and Ginger are awesome.
March 30, 2014
Rated 5 out of 5 by fuzzylizzard2 This hotel has great view
Bernard is an excellent front desk reservationist. Comfortable rooms with a fantastic view.
April 2, 2014
Rated 4 out of 5 by Miyooper Four points Biloxi
Very nice comfortable had a very enjoyable 39th Anniversary.
April 7, 2014
Rated 5 out of 5 by Sharon27 Professional Business Staff
I had a presentation that I needed emailed and printed right away and the professional staff stayed with me until every "i" was dotted and every "t" was crossed. I really appreciated the excellent customer service.
March 6, 2013
Rated 5 out of 5 by Dlr422 Great staff!
Your staff is great, when I came in to reserve a room the concierge was on the phone but still managed to take care of me and the phones! Great multitasker and all with a smile! So nice to see such professionalism!
February 28, 2013
Rated 5 out of 5 by JBTraveler62 Great Stay
My Wife and I stayed at this Hotel for our anniversary. We were met with smiles at the Front desk and our great experience continued over our four day stay. Comfortable room. Great location. Friendly Staff.
February 18, 2013
Rated 4 out of 5 by Deklan Great Staff, Awesome Beds
For a Four Points, I was very pleased. Clean lobby, cloud beds, great staff! I arrived way earlier than expected, but they took my number and let me hang out by the pool until my room was ready. 4 stars.
June 27, 2012
Rated 4 out of 5 by Jdcclod1 First time to stay
We stayed at the 4 Points in Biloxi for the first time and found it to be nice and convenient to things in the area. The staff was very professional and congenial. We will definitely stay there again.
July 12, 2013
Rated 5 out of 5 by Aludlow Great location and friendly staff!
We really enjoyed our stay! The only concern we had was that the intersection in front of the hotel was a bit dangerous to cross. Make sure you keep you eyes open--walking or driving.
September 1, 2013
Rated 5 out of 5 by Christoph Excellent budget choice at Biloxi Beach
Nice rooms, updated interior, southern hospitality and cooking with an affordable price tag. Near beach, I10, iconic restaurants and Casino hotels.
February 4, 2014
Rated 5 out of 5 by hippie46 starwood guest
I love this hotel. one thing that I would suggest to change is the sliding bathrm. doors. They have a lg. crack when closed, and or hard to slide. yes I would recommend this hotel.
August 21, 2012
Rated 5 out of 5 by RMLew Good experience
I had never stay at this hotel and I am sorry that I had never tried it before. The room was more than I expected and I will be staying again. The room were large and comfortable.
January 1, 2013