Four Points by Sheraton

Four Points by Sheraton Midtown - Times Square

  • 326 West 40th Street
  • Нью-Йорк,
  • Нью-Йорк
  • 10018
  • США
  • Карта

Номера и тарифы

  • По вопросу пребывания дольше 90 дней позвоните по телефону 866-539-3446.
  • Можно бронировать не ранее чем за 550 дней.
  • Еще раз проверьте ваши даты.
1 номер 1 номера (-ов) , 1 взрослый 1 взрослых , 1 ребенок 0 детей
Rated 4.1 out of 5 by 597 reviewers.
Rated 1 out of 5 by Disappointing This SPG property was described as simple but comfortable. That was my expectation however I was disappointed. It's is a no frills hotel but the size of the room was not appropriate or comfortable for 2 people. There was not enough space for the 2 of us to walk through the room without the other one moving to the side . 4 out of the 5 mornings I had a cold shower and when I called they were very nice about looking into it however was never fixed. The wall air conditioner was extremely noisey which because the bed was within 4-5 inches from it woke me throughout the night. The staff was very nice and pleasant the accommodations very disappointing and uncomfortable June 8, 2013
Rated 5 out of 5 by Experience the service As a regular of this property, I happily report their service to be top level. An oasis in Time Square. June 7, 2013
Rated 5 out of 5 by Incredible Customer Service This hotel is right in the middle of everything! The best thing here though is the incredible staff! From the GM all the way down to the food and beverage manager, they are a special group of people who are there to provide you nothing but the highest quality SPG customer service. I was so impressed with the way that everyone gioes out of their way to ensure their guests are treated with the highest level of SPG service!! Thanks for making my wife's 40th SPECTACULAR!!! June 3, 2013
Rated 5 out of 5 by Richard D Great value and location and amazing service from the team. Well done! June 3, 2013
Rated 5 out of 5 by Great Stay So glad that I came across this hotel. Staff was great, room was great, and location was great. I will definitely stay here on my next visit because of everything mentioned above. June 2, 2013
Rated 5 out of 5 by Outstanding Customer Service I was EXTREMELY impressed with all of the employees at this location. Their customer service was outstanding and the employees were very friendly.. June 1, 2013
Rated 4 out of 5 by Great location Hotel is in an ideal spot with Times Sq just 2 mins away. It's right next to a subway line 42nd st which has everything to hand. The hotel service and staff was on point, but the rooms needed a little bit of a face lift. There isn't a pool or spa and the fitness room needs to be updated. However everything else, including the breakfast menu was great. I would suggest the buffet needs a little improving with different daily offerings if the selection is restricted. May 31, 2013
Rated 2 out of 5 by noisy- other than that nice location & hotel I understand this hotel is in NYC, however the noise was not good. The competing hotels next door have sound proofed windows which would have made y stay excellent. The should replace the windows, put a microwave and refrigerator in the rooms and then they would meet the normal excellent SPG brands. May 28, 2013
Rated 4 out of 5 by Noise I was not told during check in that there was a lounge/club just above my room. I've tried to sleep for about 3 hours but the noise wouldn't let me. I had to wait till the party ended in order to sleep. It wasn't the most pleasant experience to say the least. May 26, 2013
Rated 2 out of 5 by Needs improvement New guy David treble in customer service. May 25, 2013
Rated 5 out of 5 by The hotel has great location and staff The hotel not only has a great location, warm and comfortable appearance, and an incredibly friendly staff! May 24, 2013
Rated 5 out of 5 by 100% Satisfied as Always I have stayed at this property over 100 times and it has by far the best staff of any hotel in NYC. Joe, the new GM has brought some nice extra touches which is making it better than ever. It makes such a difference when you are away from home and made to feel welcomed like I do at the Fourpoints Times Square. May 24, 2013
Rated 5 out of 5 by Great hotel. We loved our stay and felt very welcome by the staff. Because we arrived very late in the evening, the reception staff offered us immediately late check out which made our stay in the room less rushed and more enjoyable. It was exactly what we needed and to have it offered without asking for it was very customer oriented gesture that was much appreciated. May 21, 2013
Rated 5 out of 5 by Great central location Easy access to several areas of the city. May 18, 2013
Rated 3 out of 5 by Good location, but bad service The location was great, but the stuff was not attentive to my needs: messed up with the deposit for incidentals, could not clearly explain the billing policies. Moreover, beds are AWEFUL there: they put some kind of plastic cover beneath sheets, felt very uncomfortable and too hot! May 18, 2013
Rated 5 out of 5 by Business in Midtown I was a bit concerned when I realized the hotel was going to be across the street from the Port Authority Bus Terminal. I was thinking diesel engines rumbling in the middle of the night. What a pleasant surprise when my room facing the street turned out to be quiet. And a nice sized room as well. May 18, 2013
Rated 5 out of 5 by Great Staff My stay at another SPG hotel the previous night was horrible, so I moved. The staff at 4 points was very friendly, professional and really treated me well. Will return here. May 17, 2013
Rated 5 out of 5 by Great stay Excellent room, staff, and a great location. Terrific value as well. May 14, 2013
Rated 5 out of 5 by Hotel is clean and in the middle of everything I stay at this four seasons hotel when I spend the night in the city. I get the room with my points and totally enjoy the stay. Comfortable bed. I would recommend this hotel to all of my friends. May 13, 2013
Rated 5 out of 5 by GREAT LOCATION AND STAFF WE were recognized as SPG when we checked in-All the staff was very helpful and we were helped with tours , Limo back to our return flt and in every way- Restagrant food was great and reasonably priced May 13, 2013
Rated 3 out of 5 by Sheraton 4 points Times Square If you don't mind walking 3 to 4 blocks to the actual Times square, the location is not too bad. The employees were all extremely friendly and helpful except for the doorman who tried to direct us to a limo vs. taxi to go to LGA. When we chose to take a taxi, it was obvious that the doorman knew the limo driver as unkind words were exchanged btwn the limo driver, our taxi driver and us. Also, the room is advertised as having 2 queen beds when in actuality, they are full size beds. The rooms are clean but small so space is tight to move around in the room May 13, 2013
Rated 4 out of 5 by Friendly Staff, Hotel Cleanliness Front desk staff friendly and accommodating, hotel lobby and room very clean. May 13, 2013
Rated 1 out of 5 by Need Improvement Considering – I am 73 years old – I survived my trip to New York to see a show and dinner. But I would not recommend staying at the Four Point Sheraton if you need a little extra attention. Checked in 5-3-13 – Room was opposite the elevator – requested to be move away from the elevator – did not want to hear the elevator bells – light sleeper. We were moved to a room at the end of the hall. (Room 2602) The water pressure in the bathroom sink –was so high – if you wanted hot water you had to turn the faucet all the up – results water splashed out of the sink all over wall floor and me. Also the water would not drain – it took forever for the water to go down.. The front desk sent up a service technician to unclog the drain and reduce the water pressure. The morning of May 6th the shower would not stay on – had to bend over and hold up the shower handle up to take a shower. Called the night before (May 5th) and requested a taxi for 8:45 AM – to go to the train station. No cab when I arrived in the lobby – when asked about the cab – I was told they do not call cabs for guests – but the night before I was told a cab would be available. Had to walk with a small bag and large suite case down the street to the next block and flag a taxi. Paid for a city view – my view was the back end of buildings and air-conditioners on roof tops – was told anything above the 22nd floor was considered a City View. The positive – the hotel rooms were clean. May 12, 2013
Rated 4 out of 5 by Outstanding staff Next to bus station,easy walk to mid town locations and theaters. We had a great dinner at reasonable prices. Staff is very courteous, friendly and helpful. May 9, 2013
Rated 4 out of 5 by queen beds are not queens My room with a king size bed wasnt ready, I was offered and accepted a room with 2 queen size beds, but I lelieve they were actually full size beds. May 9, 2013
Rated 3 out of 5 by Didn't feel like gold. The hotel location was the reason we chose it. The hotel was very clean and nice staff. We are Gold members and I didn't feel any more special than any other hotel I've stayed in ever. Perhaps it was because we needed 2 beds in our room, but we did not get a special room to show Gold status at all Also, sent the GM, Joe, an email a few days before the stay with a couple questions, as he suggested we do. He never answered or acknowledged it. May 8, 2013
Rated 2 out of 5 by Room was very small Besides being small our room had no view...we looked at a brick wall!! The only redeeming feature was that it was close to Times Square. We did enjoy the chicken wings and Happy Hour. The neighbourhood was very seedy...parole building next door! May 8, 2013
Rated 3 out of 5 by TV has been busted for weeks! I stay here every week or two for business. For literally weeks, the TVs have not worked -- put it on any HD channel and you get "No Signal." I finally called to complain because I need to watch CNN for my job. They were like, "Yeah, sorry. We can't fix that. You'll just have to tough it out." My room also smelled of diesel fuel, which was unpleasant. May 2, 2013
Rated 5 out of 5 by Kind service The staffs of the hotel are very kind and the room is clean May 2, 2013
Rated 4 out of 5 by Good value for money hotel this is a great value for money hotel in Midtown Manhattan. very close to the metro station, to Times Square this hotel makes easy to visit NYC. May 2, 2013
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