Rated 5 out of 5 by LovedNewYork 4Points - New York
Worth the price we paid and then some. Loved the location even though it was by the Parole Office and Port Authority. Convenient.....close to everything
October 24, 2012
Rated 4 out of 5 by pz20 queen beds are not queens
My room with a king size bed wasnt ready, I was offered and accepted a room with 2 queen size beds, but I lelieve they were actually full size beds.
May 9, 2013
Rated 5 out of 5 by Lisa1989 Outstanding Customer Service
I was EXTREMELY impressed with all of the employees at this location. Their customer service was outstanding and the employees were very friendly..
June 1, 2013
Rated 1 out of 5 by Nextlevel41 Holiday horror
When i made my reservations was told that in order to reserve a room that we had to use a credit card that was no problem we did that. The lady that set the reservation never said that they were going to put any money on hold from the credit card. The lady stated to me that the card will be charged the day that you checkout. Ok, when we got there it was a different story the guy at the desk stated to me that they put the money on hold then once you arrive they need to swipe the card again for the full amount. There for they were going to have the amount that they put on hold $592.00 + $1050. I stated to the guy at the desk that this is not what I was told. No on site parking $28.00 a day. I understand raising the price for the holiday but what they did was the worst. The price was raised by $400.00 the regular amount for a traditional room with double beds is $125.00 - $155.00 & $185.00 city view there was no city view. The Guy at the desk stated that out of all the rooms you can not see the city from them.The only view was the bus terminal across the street. The noise was so loud it made it very difficult to sleep eps for my children.
January 2, 2013
Rated 4 out of 5 by Luls Review
The room was very good, as well as service. The only area of opportunity is regarding the supplies in the bathroom. They do not refill them daily.
September 18, 2012
Rated 4 out of 5 by Welcome Excellent alternative for a visit to manhattan
Equidistant from everything. Subway station just in front. Great staff. Very affordable. Clean. Safe. Just what you need when visiting Manhattan.
January 31, 2013
Rated 4 out of 5 by sbranca Good value for money hotel
this is a great value for money hotel in Midtown Manhattan. very close to the metro station, to Times Square this hotel makes easy to visit NYC.
May 2, 2013
Rated 5 out of 5 by mr616 Great Location
Great Location, friendly staff. High SPG recognition!
December 14, 2013
Rated 4 out of 5 by James Good location and nice people
Good location which near by transportation center, easy to Woodbury by bus. Very cleanliness and nice staff. not very large room size but ok.
February 23, 2013
Rated 5 out of 5 by Canas8 Best stay
The customer service is incredible
GENERAL MANAGER runs an amazing team I am truly amazed with the staff.
October 9, 2013
Rated 4 out of 5 by knicks21 very nice staff
Stay was awesome. Very welcoming nice staff. Whatever questions i asked they were answered without hesitation. I will def come back here!
January 22, 2013
Rated 3 out of 5 by Lynn ok
The hotel is well appointed but fitness center needs updating, machines were broke and tvs didn't work. Also no earphones is a downgrade.
February 15, 2013
Rated 5 out of 5 by Marc Good Experience
Hotel was very comfortable, clean, good facilities, pretty reasonable price for NYC. I did not have a single problem in a one-week stay.
April 1, 2013
Rated 4 out of 5 by AnkitKS New York Trip for Business
This hotel is very accessible with my work place and where I need to go for business.
Good place to stay over
October 18, 2013
Rated 3 out of 5 by Pianca Very good position
Thank you for your attentions and you friendly.
December 10, 2013
Rated 5 out of 5 by TSpro Excellent location, excellent hotel.
Fantastic experience! Great location, cannot fault the staff at the FP Sheraton Times Square. Starwood quality at great prices.
August 13, 2013
Rated 4 out of 5 by Platinum1231 Good NYC midtown choice
The bed is comfortable, room is small, but accommodating. Overall, can't go wrong staying here. The staff is very helpful and kind.
September 24, 2012
Rated 4 out of 5 by lochness Great location
So simple to get to where I needed to be around Times Square and for evening entertainment and dining
October 19, 2013
Rated 4 out of 5 by Barbie60 Good location for Subway travel
Great deal for the amount of points spent. Rooms are small but cozy. Staff is VERY FRIENDLY and HELPFUL.
October 12, 2013
Rated 4 out of 5 by polishgal Close to Broadway
Excellent location if you are planning to see alot of plays in Theater District, most theaters are within walking distance.
December 26, 2012
Rated 5 out of 5 by bence Felt welcomed.
The staff was exceptionally welcoming. We are not strangers in NYC, but for first time visitors, that would be important.
June 14, 2013
Rated 4 out of 5 by RLBKNY Nice place to stay
Staff was always courteious and location convienient to all sights in midtown.
November 9, 2013
Rated 4 out of 5 by Staypuff Power plugs near bed to recharge phone is the best.
Location is great.
Staff are friendly.
Bed is comfortable.
Free WiFi is great.
Big shower not in bathtub is the best.
February 12, 2013
Rated 5 out of 5 by MCK21 Great affordable hotel in Manhattan.
The staff was very nice. Rooms are small, but that is to be expected in NYC. Would definitely stay there again.
August 16, 2013
Rated 3 out of 5 by Panda67 Great concierge
Young lady who is the concierge at the Four Points by Sheraton Times Square is amazing. So very helpful and patient.
March 5, 2013
Rated 4 out of 5 by Platinum1231 Good place to stay
Rooms are small - expected to NYC, but comfortable and in good condition. Great location and staff is very friendly.
May 29, 2012
Rated 5 out of 5 by 1955 Sharon G.
A very nice hotel and great location. The enitire staff was so kind and helpful in everyway. Definitely going back!
December 23, 2012
Rated 5 out of 5 by Ariellllllllll Perfect location, good price
My first choice when staying in NYC. Close enough to theater district, perfect choice for someone traveling alone.
January 22, 2013
Rated 4 out of 5 by Travellog Great deal, lovely service
Great location, staff is very helpful, rooms are neat, late check out, bar/ dinner option available downstairs.
April 4, 2013
Rated 5 out of 5 by YC44 The hotel has great location and staff
The hotel not only has a great location, warm and comfortable appearance, and an incredibly friendly staff!
May 24, 2013