Rated 4 out of 5 by RLBKNY Nice place to stay
Staff was always courteious and location convienient to all sights in midtown.
9 de noviembre de 2013
Rated 4 out of 5 by lleec The Staff Make the Experience
I was pleasantly surprised by the calibre of this hotel which is made exceptional by the commitment and attitude of the staff.
5 de noviembre de 2013
Rated 4 out of 5 by IreneC Central Location, Friendly Service, Added Perks
Arrived on Wednesday to free BBQ and beer (every Wed). Hotdog, harmburger, nachos, mac salad, desert. Free softdrinks, beer and wine.
Very friendly staff, especially Kathia and Sarah. Manager Joseph Turano very approachable. He provides his email and direct phone extension for guests to contact him directly. When I got home, I wanted to discuss an issue with him, so I emailed him directly, and hope to hear from him soon :-)
Close to major subway lines. Free bottled water a big plus. If you go "green" and decline room cleaning, you can choose either $5 or 250 points for each day you decline. On departure, if you don't want to wait for a cab, they can arrange car service for a fixed rate. We reserved a car for 4:30 AM. The car was on time and the driver was courteous.
31 de octubre de 2013
Rated 4 out of 5 by IBI01 Hotel was clean and staff was great
Hotel was clean, neat and about the size I expected for New York. The staff were very friendly and frequently asked if there was anything they can do to better my visit. The gym equipment was in poor condition (treadmills and elliptical machines). I also had to go from my floor, 27, to floor C below the lobby to get ice. Not very convenient.
23 de octubre de 2013
Rated 4 out of 5 by drk008 boutique with excellent staff
location - OK, hard to find.
neighboring restaurants - excellent
front desk and concierge - excellent
room: fair; no ice, no refrig, no replacement of
hand towels (2).
breakfast: excellent staff, good value.
20 de octubre de 2013
Rated 4 out of 5 by lochness Great location
So simple to get to where I needed to be around Times Square and for evening entertainment and dining
19 de octubre de 2013
Rated 4 out of 5 by AnkitKS New York Trip for Business
This hotel is very accessible with my work place and where I need to go for business.
Good place to stay over
18 de octubre de 2013
Rated 4 out of 5 by Roadman1 Good, but
Staff is great. Room and bed are very comfortable. Bathroom/shower, excellent. The only real niggle is that the elevators are VERY slow.
If you don't like being in the busy and edgy Port Authority Area, best not to choose this hotel.
13 de octubre de 2013
Rated 4 out of 5 by Barbie60 Good location for Subway travel
Great deal for the amount of points spent. Rooms are small but cozy. Staff is VERY FRIENDLY and HELPFUL.
12 de octubre de 2013
Rated 4 out of 5 by lovetotraveloften This hotel was a great find.
This hotel has a great location and a very friendly and helpful staff.
8 de octubre de 2013
Rated 4 out of 5 by bdayinNYC Great Weekend Stay
Were greeted promptly when entering the Hotel, we were a bit early for a 3pm check-in, but they had rooms already available at 10am. They made sure I had maps and recommended a couple of tours to take. Nice bar area, where Anthony took very good care of his customers.
7 de octubre de 2013
Rated 4 out of 5 by william79 Nice location but.........
We stayed five days at his hotel. The room was nice and the staff were friendly. The general location within NYC is good, but it was a little disconcerting to be next door to the city jail.
I'm not sure if I would stay here again knowing it's location.
5 de octubre de 2013
Rated 4 out of 5 by Annie2013 Great location & hotel
This hotel was in a good location for everything we were doing in NYC. It's right by the Port Authority which offers subways to a variety of different locations. The bellman we very helpful and friendly as well. They offered to book us the hotel car service or hail a cab for us when going to the airport.
2 de octubre de 2013
Rated 4 out of 5 by feathersax NYC weekend
Yes, rooms are small, but it is Midtown Manhattan. No reason to stay in the room long. Staff pleasant, helpful & knowledgeable. Great experience.
16 de septiembre de 2013
Rated 4 out of 5 by C100 Great hotel in great location
The hotel is in a very convenient location to many things. The rooms are small but furnished functionally. Very clean. Very friendly staff. We appreciated the luggage storage after we checked out. Breakfast offered a nice variety and the service was very friendly.
The only irritant were the very slow elevators but it probably can´t be helped in an old building. Everything else top notch.
4 de septiembre de 2013
Rated 4 out of 5 by Missysue Great central location
Hotel is up to date and clean it also has a great central location.
3 de septiembre de 2013
Rated 4 out of 5 by Business13Trip Business13TripAugust
Only complaint air conditioner too loud.
Excellent green program.
17 de agosto de 2013
Rated 4 out of 5 by mandd77 Great Stay
Was very surprised at how well appointed the room was - very clean and comfortable. Staff was very professional - check in was quick and efficient. Nice little bar in the lobby. All in all a very nice place to stay.
9 de agosto de 2013
Rated 4 out of 5 by Becky47 Good location - close to subway.
We enjoyed our stay - slept well on the heavenly beds and the hotel recent updates made for comfortable rooms - small for 3 people, but we managed just fine!
6 de agosto de 2013
Rated 4 out of 5 by timdesaram Front Desk
The front desk receptionist who attended to us when we arrived and departed, was extremely courteous and helpful. She went out of the way to make us comfortable and was very professional and friendly.
5 de agosto de 2013
Rated 4 out of 5 by Evelyn55 Manhattan Hotel
We were four people so 2 double beds was very crowded. Bathroom small so no room for makeup etc. no counter in bathroom. Also it rained 2 times while we were at hotel and we were told that all the umbrellas were given out. I think SPG Gold should have an umbrella available.
Otherwise all good.
2 de agosto de 2013
Rated 4 out of 5 by Tony0831 Good
Hotel has great staff and convenient location.
16 de julio de 2013
Rated 4 out of 5 by SecretGAS This hotel has Great customer service
I was pleasantly surprised at how close the hotel was to the Times Square area. After parking the vehicle, we could walk to every place we wanted to go and did not need a taxi to get around, either!
16 de julio de 2013
Rated 4 out of 5 by Locke Further from Times Square than I expected
When I did a search for hotels in Times Sq., this hotel popped up. It's by no means in Times Sq., it's blocks away. Lobby is very cramped and no sense of where the line starts. Checked in and out by a girl named "Terry", she was very professional! Answered all my questions....great job!
Bed and linens were very comfortable. Bathroom very clean. Free bottled water was great!
15 de julio de 2013
Rated 4 out of 5 by Seungtaek5 Clean and comfortable
This hotel was clean.
Staffs were very kind.
4 de julio de 2013
Rated 4 out of 5 by FlyerGuy Great service
The front desk service at this property is fantastic, and they do a great job having a lot of friendly, service orientated people up front. Restaurant service was lacking, they should learn from the front desk team. Standard small NYC room, but clean and comfortable. Good location.
24 de junio de 2013
Rated 4 out of 5 by Karun Great Stay in NYC Times Square
Location is excellent. Staff is extremely courteous, friendly, competent, and did everything to make my stay comfortable.
Bathroom needs more hook and towel bars.
10 de junio de 2013
Rated 4 out of 5 by RB55 Was a good inexpensive alternative to high priced Times Square hotels
Staff was very helpful. Good value.
9 de junio de 2013
Rated 4 out of 5 by nadeemii Great location
Hotel is in an ideal spot with Times Sq just 2 mins away. It's right next to a subway line 42nd st which has everything to hand.
The hotel service and staff was on point, but the rooms needed a little bit of a face lift. There isn't a pool or spa and the fitness room needs to be updated. However everything else, including the breakfast menu was great. I would suggest the buffet needs a little improving with different daily offerings if the selection is restricted.
31 de mayo de 2013
Rated 4 out of 5 by NY2013 Noise
I was not told during check in that there was a lounge/club just above my room. I've tried to sleep for about 3 hours but the noise wouldn't let me. I had to wait till the party ended in order to sleep. It wasn't the most pleasant experience to say the least.
26 de mayo de 2013