Rated 3.6 out of 5 by 362
Rated 3 out of 5 by nickwiz Good for a night
A perfectly alright place to stay for a night before your flight.
March 4, 2014
Rated 4 out of 5 by rakuhn Better Second Visit Feb 2014
This was our second stay at this hotel in February 2014. First time left us not wanting to return.....this visit was much improved. Received SPG recognition at check in and were given a room on the SPG Preferred floor (6). Mattress in room 624 was good (did not sag in the middle like in 227)...a quieter room overlooking the pool. As before, food and beverages in the bar were reasonably priced, great selections of beer and food was tasty. Shuttle runs from the hotel to LAX about every 15 to 20 minutes. Only complaint was having to wait 20 minutes for the shuttle at LAX to pick us up..
February 24, 2014
Rated 4 out of 5 by 96766 Bed
This was the BEST hotel bed and pillows experience I have EVER HAD!
March 2, 2014
Rated 5 out of 5 by kristinau102 Wonderful stay
Wonderful staff. Always a smile, everyone greeted me. The concierge desk was always ready to help. I was a little vexed by the bathrooms. Tight space with no fan. Made the week long stay a little cumbersome. Overall though my stay was very pleasant. The staff alone is worth the trip.
February 28, 2014
Rated 5 out of 5 by Blueshirt I enjoyed my stay
I was treated well by all staff. Had a good meal and was well served.. and slept well in a comfortable and clean room.
What more could you ask for?
February 28, 2014
Rated 2 out of 5 by improve1 really?
This hotel shows a very deceptive picture in their advertisement. This hotel needs a lot of improvements.
February 26, 2014
Rated 3 out of 5 by emj062570 Issues with front desk
No wake up call provided for me.
February 23, 2014
Rated 2 out of 5 by carrie26 Poor Service
The hotel room was fine, but the bill pushed under my door had a charge for the restaurant, which we hadn't used. When I called the front desk to point this out and have this corrected, I was told I would have to come down in person and prove it wasn't my signature on the restaurant bill! I came down to the front desk and dealt with a manager, who removed the charge after seeing my husband's and my passports, - but did comment mistrustfully that the signature looked a bit liked my husband's. (No it did not!!!) Hotels make mistakes from time to time on bills, but I have never had one before treat me as dishonest for pointing out THEIR mistake. I won't be back.
December 20, 2011