Rated 5 out of 5 by Miriam2013 This hotel always has good room rates
I always get a good room price, excellent service from all hotel staff since I arrive until I leave, always trying to help me with every need I can ever possibly have. I'm so happy staying there.
January 31, 2013
Rated 5 out of 5 by sigmaman14 Weekend stay
We stayed for the weekend and loved it. We had a great rate, the room was comfortable and the stuff was wonderful. no complaints here!! Wish the parking was cheaper but that is the only downside
October 31, 2012
Rated 4 out of 5 by charlie24 Needs work
The signs used to direct you to the rooms were very confusing. The bathroom needs work, paint on the ceiling above tub and show was peeling. Just not up to the standards we get at SPG' hotels.
April 29, 2013
Rated 5 out of 5 by douglas21 wonderful!!
flight rerouted and we had the spend Dec 23 in LA, Four Points was recommended by airlines and they picked us up at airport.
had a very quiet comfortable night. wonderful bed...thank you !
December 25, 2012
Rated 4 out of 5 by PaulOK Friendly staff
I had a very good experience at this hotel. The room was great and the bed was perfect for a good night's sleep. Above all, the staff exceeded my needs and was very friendly and helpful.
February 28, 2013
Rated 4 out of 5 by Nice123 Good services
The staffs are very nice and professional. Room was well cleaned. I'd like to suggest if the hotel could provide glass cups, instead of plastic cups. The customers will feel much better.
October 28, 2012
Rated 5 out of 5 by Demonfan Great value near LAX
I only stayed for one day, but found the room to be extremely comfortable, and quiet.
The hotel staff were extremely helpful.
And I thought that the hotel provided great value for money.
January 16, 2013
Rated 4 out of 5 by Goofy Great hotel if your catching a flight
3rd time at this hotel. 24 hr shuttle right across the street from budget car rental. 30 min to Hollywood. Great shopping just south. Heated pool which is nice during the cool season.
March 17, 2013
Rated 2 out of 5 by JUDY71 Pay attention to details
The carpet was so dirty I would not take off my shoes. You could see stain through out the room on the carpet.
The bathroom floor my shoe would stick to it as I walked to the toilet.
March 28, 2013
Rated 4 out of 5 by dbm2012 Great place for your money
I reserved a room under the Four for Free package. It was the greatest deal ever. The free buffet was awesome. The only thing I was not happy with was the $18.00 fee for self parking.
November 28, 2012
Rated 4 out of 5 by dodo12 Good Room but Noisy
The room was good, but it was noisy at night. I think the noise was coming from the appliances (either the refrigerator or coffee maker). Free parking should be an automatic amenity.
December 5, 2012
Rated 2 out of 5 by Weebit Slow service, poor selection of food
The check in was painfully slow.
The food selection and quality left a lot of room for improvement.
The elevators were extremely slow, and bounced significantly upon stopping.
August 11, 2013
Rated 2 out of 5 by Merly Update room
They updated the room but never finished the whole room. Ex., the wallpaper against the window is falling apart and refrigerator is an old style. The lights in the hallway are dark.
September 13, 2012
Rated 5 out of 5 by Paulboyf Perfect Location!
Using the park and fly program has taken away all the stress of getting to the airport on time in LA traffic. Rooms are always spotless and the staff could not be more accomodating.
October 30, 2012
Rated 4 out of 5 by WineAdvisoryGroup Reasonable Option for LAX
If you're going Starwood, this place is fine. Better than I expected. What they lack in the physical plant they make up with excellent service. Good option when the price is right.
April 7, 2013
Rated 5 out of 5 by AntonChad 13th night in 2012
I just spent my 13th night of 2012 at the LAX 4-Points. I know I can rely on the staff to greet me and the room to be spotless and quiet. I will be back many times again next year.
December 25, 2012
Rated 3 out of 5 by randkim Room was musty and old
Room smell was musty and needs to be updated as linens and furniture were old. Very noisy in the hallways as other guests would walk by. The hallway echos everytime a door shuts.
September 27, 2012
Rated 3 out of 5 by Mark60640 Stinky Towels and Garbage
Half of my towels smelled like mildew. On the wardrobe shelf there was a pile of the precious guest's dry cleaning debris. SOmeone needs to work with housekeeping on these items.
January 28, 2013
Rated 4 out of 5 by johnW Last Week
Everything was positive except they failed to clean my room on 3/6/13. I was surprised to walk in my room at night and find it exactly the same way when had left in the morning.
March 11, 2013
Rated 2 out of 5 by Bigmo61 Pretty Tired
Cannot recommend this property. Overdue for a remodel. Restaurant very slow. Great location right at the airport.
November 26, 2013
Rated 4 out of 5 by Andy Loved The Experience
Comfortable, great service, clean and good location. Beds and pillows were very comfortable! Wish Comfort restaurant had more variety for dinner (meat wise) for the buffet .
February 8, 2013
Rated 5 out of 5 by Liza726 Nice stay
Only stayed for a couple hrs due to a family member in the hospital, however, the room was clean, the staff was helpful and i will more than likely book at this hotel again.
October 24, 2012
Rated 4 out of 5 by ElmerOfYosemite Nice hotel
$12 self parking fee was most annoying. I try to avoid hotels with parking fees. It seems innately evil, like the hotel is trying to suck out your very last dollar.
June 30, 2012
Rated 4 out of 5 by NEric Good value for money.
There is no refrigerater in the room, and some of their room types only have windows faced the corridor. Besides, the staffs are friendly and the price is good.
June 9, 2013
Rated 4 out of 5 by usc13 This hotel is bright and airy
Nice lobby and staff. I used the fitness center, nice equipment. Coffee bar in the morning is very good with coffee and pastry, even though I have to pay extra.
May 25, 2013
Rated 5 out of 5 by DaveWave Great night's rest
Very comfortable beds, free upgrade to double queen deluxe room, quiet and clean.
Wonderful welcome from fellow Louisiana roots Californian. Fantastic rate!
June 12, 2012
Rated 5 out of 5 by 4Fields A good LAX hotel
Close to the airport, convenient shuttle, good restaurant (a bit pricey though) and nice pool.
Comfortable to stay at and friendly. What more do you want?
December 11, 2012
Rated 4 out of 5 by Lil21 This hotel is a great place to stay.
I enjoyed my stay at this hotel. It was close to the Airport, shuttle service to and from the Airport. They provided courteous service with my baggages.
April 16, 2013
Rated 4 out of 5 by Lady2 Great Early Departure Stayover
Very good location! Only 5 min from airport. Room was extremely quiet and clean. Really liked vegetarian options at the restaurant. Thank you!!!!
July 29, 2013
Rated 4 out of 5 by JMK3 Solid Airport Hotel
A solid airport hotel for a quick stay. Quiet room, no airport noise. Aircon fan a little noisy. Good for a quick overnight before an early flight
August 19, 2012