Rated 4 out of 5 by NEric Good value for money.
There is no refrigerater in the room, and some of their room types only have windows faced the corridor. Besides, the staffs are friendly and the price is good.
9 juin 2013
Rated 4 out of 5 by Dorean older but served its purpose
Good stay, a little older and smelled of cigerettes.
3 juin 2013
Rated 4 out of 5 by Piegee A
Fine for rental car and airport access.
3 juin 2013
Rated 4 out of 5 by Sandys great value hotel
I have stayed at this hotel numerous times and will stay here again. The only reason my over view is not 5 starts is that it isn't a 5 star hotel, but for the price and value the hotel is awesome and very convenient. Parking is very expensive and that would be my only negative. The staff is awesome.
27 mai 2013
Rated 4 out of 5 by Lynn Good location
Perfect for airport convenience. Great happy hour too!
25 mai 2013
Rated 4 out of 5 by usc13 This hotel is bright and airy
Nice lobby and staff. I used the fitness center, nice equipment. Coffee bar in the morning is very good with coffee and pastry, even though I have to pay extra.
25 mai 2013
Rated 4 out of 5 by Piney Dorsey Class of 1968 45th Reunion
Excellent value for the money. Staff were great. Buffet night of the event outstanding.
Restaurant for breakfast good service, food decent, but cost of OJ high. Need to over beef or turkey sausagne
20 mai 2013
Rated 4 out of 5 by Jaydeep Worst Hotel Shuttle Service
I had a worst shuttle service experience with Four points at 9750 Airport Blvd. I landed in LAX airport at 9:45 PM PST on 05/16 and called your front desk and they said it is in every 15 min. Waited till 10:45 and no shuttle and then called your front desk they said it is on its way. At 11:15 PM Called them and asked them the status and your associates told me “Don’t yell at us” we don’t know but it will come. What a customer service!!!!! . After another 30 min took a cab and finally went to the hotel at 12:03 AM and told the fact and your associate told me “We apologies for any inconvenience” very easy to say and all issues are gone with this comment. As you manager you better look into your service.
18 mai 2013
Rated 4 out of 5 by KB228 Great Hotel Near LAX
This hotel has a great staff. They will go out of their way to accomodate your requests. The rooms are comfortable and there are two restaurants which serve decent food. The hotel has a shuttle to the airport every fifteen minutes. It's a great place to stay and the price is more than reasonable.
17 mai 2013
Rated 4 out of 5 by Cindy Staff is very accommodating
The staff was excellent. The only areas of improvement are: the carpet in room 610 had a spot. There were no wash cloths in the bathroom and only one bar of soap. I recommend putting two bars of soap in the bathroom.
17 mai 2013
Rated 4 out of 5 by April Exceeded Expectations
Great service in the hotel; friendly staff; very good price; great location in proximinty to airport!
13 mai 2013
Rated 4 out of 5 by Maureen276 Great hotel and wonderful staff
Coming to this hotel is like coming home. Friendly and accomodating staff. Warm and comfortable environment.
5 mai 2013
Rated 4 out of 5 by Craig One night stay
I am in LA for one night. The staf was good, while not super energetic or polite, they did their job. My only concern was the Lodge Net function in the room. It did not work at all. No movies no early check out, no explanation.
Having said that the staff was polite and the hotel is super convenient.
5 mai 2013
Rated 4 out of 5 by dave682 convenient to airport/area attractions
lobby, bar, restaurant areas are very inviting places that eases one back to earth after a long flight. great layover location.
30 avril 2013
Rated 4 out of 5 by charlie24 Needs work
The signs used to direct you to the rooms were very confusing. The bathroom needs work, paint on the ceiling above tub and show was peeling. Just not up to the standards we get at SPG' hotels.
29 avril 2013
Rated 4 out of 5 by PeteH Convenient!
Arriving late from the east coast and continuing on the next day, the location and services are perfect.
Traveling separately, my wife & the kids stayed here the night before and arrived to find the "upgrade" was because they'd given our two bed reserved room away. 3 in a bed not possible. The youngest slept on the couch and manager bought them breakfast as an apology. Thank you.
When I arrived we walked right up to SPG desk and checked in. I was in my room before the person at the next desk was likely even finished checking in.
20 avril 2013
Rated 4 out of 5 by Lil21 This hotel is a great place to stay.
I enjoyed my stay at this hotel. It was close to the Airport, shuttle service to and from the Airport. They provided courteous service with my baggages.
16 avril 2013
Rated 4 out of 5 by SPGPlatinumAtlanta LAX overnight
We stayed at 4PTs LAX because we had a 6:00 am flight the next day. Hotel is clean and friendly and is ideal for LAX purposes. We even had the Hertz driver drop us off in front of the hotel after we dropped our rental off and the Hertz bus was going back to LAX. That way we didn't have to deal with rental return in the early morning. Shuttle runs to LAX every 15-20 minutes 24 hrs/day. Small dated bathroom but still clean and functional.
7 avril 2013
Rated 4 out of 5 by WineAdvisoryGroup Reasonable Option for LAX
If you're going Starwood, this place is fine. Better than I expected. What they lack in the physical plant they make up with excellent service. Good option when the price is right.
7 avril 2013
Rated 4 out of 5 by Johnny5 Stay and park worked out well
We stayed overnight before a trip to Hawaii. The room was in OK shape - carpet had some kind of stain - but the bed was very comfortable. Shuttle to the airport was fine. On our return we had to wait quite a while for the shuttle. Extra day parking charge (beyond the 7 day included with our rate?) was a decent deal. At checkin the front desk agent was very helpful and gave me the "7 days parking" rate vs. the one I had booked (for up to 14 days.) Saved me a few bucks!
28 mars 2013
Rated 4 out of 5 by effi425xiao Great experience!
Very close to the airport and with high quality too! Very nice service!
17 mars 2013
Rated 4 out of 5 by Goofy Great hotel if your catching a flight
3rd time at this hotel. 24 hr shuttle right across the street from budget car rental. 30 min to Hollywood. Great shopping just south. Heated pool which is nice during the cool season.
17 mars 2013
Rated 4 out of 5 by johnW Last Week
Everything was positive except they failed to clean my room on 3/6/13. I was surprised to walk in my room at night and find it exactly the same way when had left in the morning.
11 mars 2013
Rated 4 out of 5 by Johnthomas Comfortable stay, great access to LAX
Great hotel for the points.
10 mars 2013
Rated 4 out of 5 by Tom22 our stay
staff at the hotel were great, check in , bar , food service , but the wait for shuttle was very long, 45 to 55 minutes for a shuttle. This happened both times , as we used your hotel as our overnite base traveling to and from hawaii.
7 mars 2013
Rated 4 out of 5 by PaulOK Friendly staff
I had a very good experience at this hotel. The room was great and the bed was perfect for a good night's sleep. Above all, the staff exceeded my needs and was very friendly and helpful.
28 février 2013
Rated 4 out of 5 by SocalConsultant Best at this price point
While not as ritzy as other hotels, it is far better than any others in its price range. The staff outrate the building itself, which is a bit dated. They recognise weaknesses though, and mitigate them; as an example, they must realize there are too few plugs in the area where one would iron, thus they have irons with really long chords - which does resolve the issue. A few other examples exist, but the beds are comfortable, the bar and resturant are good, the staff is great - it's not a resort hotel, but it isn't supposed to be. Good work areas, even in the standard rooms.
27 février 2013
Rated 4 out of 5 by LisaZar Nice hotel for a layover
I stopped here during a layover between flights. The service was good, rooms were clean and the bed was comfortable.
19 février 2013
Rated 4 out of 5 by Hugie Staff is well trained reflecting efficiency, courtesy and dedication to their job...,
My first experience as a park & fly guest with an overnight at the beginning and end of my trip gave me an opportunity to observe the training and standard of excellence of the staff. On my first night, the heater in my room did not work....the staff sent two repairmen who attempted to correct it and were not able to. They were in uniform, very polite. I was impressed with their efficiency and team work. Consequently I was given another room. I left my week supplies of medications in the room and did not discover they were missing until an hour later. Staff contacted housekeeping for me and they delivered the items to my new room.
On my return stay, I arrived on the shuttle, along with about l8 other people around 11˚00 at night. I was tired and expecting a long wait to check in. I was pleasantly surprised to find 3 staffers, including the Lupe, the front desk manager. I even received a room upgrade without asking (*I am new points member). Breakfast was delicious and the service by Jesus was efficient and well done. These employees are often who and what we remember about a hotel and certainly reflect good management and a valued asset. All in all, I was
extremely pleased and will certainly stay at
the Sheraton again.
18 février 2013
Rated 4 out of 5 by TonyM Quick overnight
Quick overnight stay during a layover. Good location near the airport. The rooms were clean and bed was comfortable. Restaurant was open late and food was good. I received my SPG gold amenity for a free drink, but I was not offered a room upgrade (was offered the upgrade at the other 3 Starwoods properties I stayed at on the trip). Great place to stay for a layover. The shuttle to the airport had a long line in the morning though. Make sure you get down to the lobby early enough if you miss one. We decided to just take a quick cab. Got a fantastic SPG rate the week before travelling. Thought it was a great value.
11 février 2013