Rated 4 out of 5 by ITSMATT Just Great!!
Great location coupled with supurb service clean and comfortable. It was excellent all around for me. Highly recommend.
November 24, 2013
Rated 4 out of 5 by fellows Simple, comfortable, good location
I especially liked the quality of the bed. Very comfortable and a special treat. Otherwise a solid business-stay hotel in a convenient part of town. Friendly staff.
April 2, 2012
Rated 4 out of 5 by Metoo Great stay
Nice hotel. Great staff. Just south of Times Square and just north of Soho. The menu could be updated. Awesome muffins at check in. Small rooms, but its Manhattan.
March 31, 2013
Rated 3 out of 5 by Jim36 Tired Hotel
This hotel is tired and out dated from the room decor to linens to bedding. Shower floor was dirty and the comforter looked like a hand me down from another hotel
February 1, 2013
Rated 2 out of 5 by sawlawyer Wouldn't come back
Our room smelled like chlorine and there was a huge wet spot on the ground under the air conditioner. Definitely not worth the money it cost to stay there.
May 27, 2013
Rated 4 out of 5 by LilyLeo Clean and beds to relax in
The hotel is in a great location. The price is right. And the beds and pillows are wonderfully comfortable. It is not fancy by no means. Clean and simple.
March 1, 2013
Rated 3 out of 5 by lalspg The bed...
The bed was very sunken in on each side. It was not comfortable. Everything else about the hotel was great - unfortunately, the bed is very important.
August 15, 2012
Rated 2 out of 5 NY NY
Overall hotel was good, but taking in consideration that this is a business destination, not having a reliable internet conection is a deal breaker.
January 22, 2013
Rated 5 out of 5 by kookyterp Great Location
The hotel is in a great location with access to the wonderful area of Chelsea. Daily cupcakes from Billy's Bakery put this hotel over the top :)
May 28, 2013
Rated 3 out of 5 by hienly816 Central location, great service, and good value
Location: 25th between 6th and 7th avenues. Close to Times Square, but not smack dab in the middle.
Smaller boutique like hotel.
Service: Lobby service was impeccable when I checked in and had to check luggage twice. I arrived really early off my flight, and they took my luggage and offered to text message or call once my room was ready. I wasn't able to book a King room directly, but was offered the option when I arrived.
Rooms: Small, but clean. No fridge. Bed was comfortable. Found it odd that the hotel didn't even have glassware in the room.
Room Service: They have room service, but haven't gotten around to putting menus in the rooms yet? My burger was fine.
Downstairs bar was quiet on a Thursday night, but sufficed for a quick drink.
The one thing was absolutely disgusted me during my stay were the lobby restrooms. There were fluids all over the floor, the toilet seats were stained. Since I couldn't check in, the front lobby said I could change in the restrooms. Once I looked in there, I barely wanted to use it, much less try to change in there. The rest of the hotel was great - please work on keeping the lobby restrooms clean!
July 4, 2012
Rated 4 out of 5 by SurajP Shopping trip
Nicely positioned in Chelsea. Close to the Flatiron area and plenty of restaurants and pubs. Wholefoods just across the street is a bonus!
November 17, 2012
Rated 4 out of 5 by Grace2013 Cleanliness
The room was clean and had everything I needed for my stay. I will definitely stay there again!!! The staff was extremely helpful!!!
June 19, 2013
Rated 3 out of 5 by John Business meeting
Very friendly and helpful staff. Room very noisy, mainly from outside. Pretty small but functional room. Furniture needs a refresher.
March 22, 2013
Rated 5 out of 5 by Tony806 This hotel is tops on my list
the Hotel was extra clean inside and out.the employees were friendly,smiling and helpful.the Concerige (Pilar) went above and beyond.
October 6, 2012
Rated 4 out of 5 by TexasGal1955 Good value
overall a very good value - small but comfortable rooms but a bit chilly for this Texas gal--windows needed caulked around edges.
December 21, 2012
Rated 5 out of 5 by Josephine Thanks for the memories
Staff was outstanding in meeting our needs and going above and beyond. Very friendly and caring. Rooms are small but adequate.
October 17, 2012
Rated 5 out of 5 by islandgirl1 LOVE THIS HOTEL
I have been staying here around 6 years and the staff here is GREAT from the front dest to housekeeping . Always friendly
August 13, 2013
Rated 4 out of 5 by nrojas Excellent/Acceptable
Excellent location area, Acceptable level for Sheraton average
November 30, 2013
Rated 3 out of 5 by DRSP room was fair
door lock to room functioned poorly. Room just seemed to need an update. A/C worked poorly. Would not bring my wife here.
July 30, 2012
Rated 4 out of 5 by dvdkvnwvr What else do you need?
Location, Service, Comfort & Clean. Whether its business or pleasure in NYC - this place always delivers. Thank you 4PTS.
June 10, 2012
Rated 4 out of 5 by Andre64 Good location but small rooms
The hotel is in a convenient location but the room is small and hardly have sufficient space for two piece of luggages.
September 4, 2012
Rated 4 out of 5 by HA300 Hotel
Staff very attentive and friendly. Room was clean , quiet and just renovated. The hotel has a great location.
September 7, 2013
Rated 3 out of 5 by thecherub88 needs updating
it's not a bad hotel but the place needs a bit of updating. the staff were great which improved the stay somewhat.
July 27, 2013
Rated 4 out of 5 by Adele NY trip
The service for breakfast on Sunday was very bad...too few servers! Other than that one meal, the staff was great!
October 11, 2012
Rated 5 out of 5 by patrick415 locked out
even though i was locked out of my room and was unable to sleep in that room for one night the staff was helpful.
May 13, 2013
Rated 4 out of 5 by Sotarn Well done :)
Great staff - friendly - helped me with adapters for free. Room well sized and on back street so it was quiet :)
December 12, 2011
Rated 5 out of 5 by ktao Great NYC hotel
Rooms are small but all reasonable rooms/hotels in NYC are small. Friendly staff. Great location in Chelsea.
February 28, 2013
Rated 5 out of 5 by Duggan Great logistics
I've stayed here for over ten years and I am extremely impressed with the GM and his staff of professions.
November 24, 2012
Rated 4 out of 5 by Yiyi Great location
The people at front desk were so nice, the location is excellent and the restaurant was also very good.
April 7, 2013
Rated 4 out of 5 by narayana This hotel has a very nice staff
The staff at the hotel is very friendly and accommodating. We liked the security system of the hotel.
August 13, 2012