Four Points by Sheraton

时代广场中城福朋喜来登酒店

  • 美国
  • 纽约,
  • 纽约
  • 西 40 大街 326 号
  • 邮政编码 10018
  • 地图

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年龄要求政策

客人必须年满 18 周岁并提供照片身份证方可预订客房。

Rated 4.1 out of 5 by 394 reviewers.
Rated 4 out of 5 by Great location We picked this hotel for location and in that respect it was an excellent choice. It was close to multiple subway lines, and within easy walking distance to many of the sites we planned to visit. The staff was excellent. The only con was the size of the room. We had three in a double bed room and it was crowded. But for the price and location - and the fact that we spent very little time in the room anyway - the pros outweighted the cons. 2011年12月11日
Rated 3 out of 5 by Overrated This hotel is clearly not four star quality. Although the location is good in midtown, the rooms are small and dingy looking, the hotel bar is little bigger than a closet, and there is no valet parking., 2014年3月29日
Rated 3 out of 5 by The staff were fabulous and helpful The room was small. The lobby was extremely small. The location was disappointing. The "free guest buffet" was disappointing - very spicy food and not much variety. The street noise was very loud due to the location across the street from the bus garage. The location was fair but did not enjoy walking by the corrections parole office on our way to Times Square. 2014年1月31日
Rated 3 out of 5 by Decent hotel - poor heating/cooling system While the room was very compact (as other reviewers often say, what room isn't in New York?), it had all the requisite amenities and was comfortable as a small room could be possible? Though I have to say it was a challenge just negotiating who went where and when with two people and 4 pieces of luggage! But it was manageable so we made it work. The restaurant was great though. We ate there three or four times during our visit and enjoyed every meal. The hotel staff were also very nice and did their best to remedy our problem, although I do wonder what happened to two 'engineers' who allegedly went -1. To look for a fan and 2. To find someone who could help. They just never returned or called. The real problem was the heating/cooling system in the room(s) which made our nights unbearable. We just couldn't get the temperature to stay below 73-75 F at night. We had the A/C on as low as it could go, the fan going as high as it could go, one without the other, one with the other....and ultimately everything off and all the windows open. Even though we were there during the "polar vortex" and had all three windows open all day and all night with temps outside in the teens and below, the room never, never got cool. We even changed rooms and the same thing happened in the 2 nd room. Unfortunately it ruined our stay as we were both cranky and irritable when we were out 'doing' New York. Very disappointing. 2014年1月10日
Rated 3 out of 5 by Not so good hotel I don't recommend this hotel. 2014年1月2日
Rated 3 out of 5 by Problems with Parking When I reserved our room, I was told that the hotel had a relationship with a parking garage one block away. When I tried to park in that garage, I was told that there was no room by an attendant. He was angry and pretty rude. I asked if there were another parking garage that I could try, but was not provided any help. After driving around, I found another garage several blocks away but at a cost that was very expensive. It was not a great way to begin a vacation. We probably would not have stayed at the Four Points Sheraton if we had known about the parking problem. I'd suggest that you make this clear to people who ask about parking. 2013年12月15日
Rated 3 out of 5 by Very good position Thank you for your attentions and you friendly. 2013年12月10日
Rated 3 out of 5 by Few items to note Love the free water and coffee. I called room service to pick up my tray - it was still there in the morning - gross. The sauce on the salmon was congeled. The poor guy next to me could not use the treadmill bc the ceiling was too low. 2013年12月5日
Rated 3 out of 5 by Staff went above and beyond the staff was so wonderful HOWEVER, ....I GOT NO SLEEP due to the CONSTRUCTION going on in the street below my room at 1:00 am!!!! My wake up call was 3:30. So, unfortunately, I could not recommend until I knew the construction was complete. 2013年10月31日
Rated 3 out of 5 by Tight and well located This hotel is extremely tight, the lobby is small, the room is tight and has no parking plans under hotel options. Although parking was available, for $38 a day with no in and out privilege, but the hotel didn't have the option for a discount nor valley support. Checking in was smooth, found out that the toilet was clogged, the technician came a few minutes after calling in the morning and fixed it. Ordered 4 bottles of water, got only 2, then another 2 after a follow up call. In general, the hotel was excellently located between Times Square and the Javits convention center. I enjoyed my stay. 2013年10月28日
Rated 3 out of 5 by Not for Business Travel I specifically booked at this Starwood property because Internet access was included in the rate. I was only there for a few short hours and needed this service as I was traveling on business. Unfortunately, the service was down which was more than an inconvenience for me. 2013年10月7日
Rated 3 out of 5 by Convenient location for the theater district Close to Times Square and great restaurants on 10th Avenue, we found lots of energy and excitement nearby. The lobby is small and check-in was slow, but the staff was extremely friendly. 2013年9月8日
Rated 3 out of 5 by Frequent Traveller Hotel is located close to Times SQ, with easy access to parking.However the hotel is not located in the most desired block. Hot water was not working in our room which was fixed upon reporting it. Staff were very friendly and helpful. 2013年9月3日
Rated 3 out of 5 by Hotel can be better, but not a bad stay. The rooms are small, bed is comfortable. Location is good, right next to port Authority, about 3-4 blocks from Times Square. Staff needs to be better prepared, didn't know about SPG points, we had to switch rooms, check out around noon and re check in around 3pm. 2013年8月27日
Rated 3 out of 5 by Staff Friendliness of the hotel staff. 2013年8月22日
Rated 3 out of 5 by The staff is very nice The staff called, Is??, in the front desk in the hotel was very nice. He kindly helped me to move my luggage to the parking lot because I had too many stuffs. 2013年8月12日
Rated 3 out of 5 by This Hotel This hotel is not family of four friendly. The rooms are very small. The amount of points was huge compared to other SPG's we stayed at in comparison. This was due to location, which was not great, but good. We used points. Our stay in San Fran was much better for the points than New York. It was not favorable for disability. Not to many cabs come by. For transportation you need to walk as it is located in the middle of the block. The morning breakfast buffet was reasonable good and quick. Also the air conditioning was good which was much needed for the summer months. 2013年7月17日
Rated 3 out of 5 by This hotel is ok. This hotel is ok. Its location is not good. Too many scary people hanging around outside of this hotel. Right next to where paroles come to meet with their parole officers! 2013年7月16日
Rated 3 out of 5 by Couldnt Sleep Upon arrival I asked the clerk at the front desk if theres ice on the floors. He said , don't worry, ill have someone bring you ice to your room. I waited and waited but no one ever came. Then I turned on the AC. It made an awfully loud noise. It kept going on and off all night and waking me every time it went on again. Also, the mattress pads under the sheet which is supposed to give the bed a more comfortable feeling, was hard and made from a material which makes your body sweat. . I got so frustrated that I finnaly removed it at about 4 am. 2013年7月12日
Rated 3 out of 5 Poor Room Facility but Great Staff Firstly, the room air cond made such loud noises that it was unbearable. It will suddenly turn very loud & rumbling and then went quiet for a couple of min and then rumbled again. Next, the bed is sunk in, at least at the side where I slept. The middle of the bed was firm but the sides are sunk in. Poor quality. However, the staff I met at the restaurant, Shagana & also the chef, were great, polite and friendly !!!! My wife and I were very pleased with the food and service and we actually ate 4 meals there! This is a big deal since we only stayed for 5 nights and New York had many great restaurants. Like to thank them. Thanks for listening. Daryl 2013年6月23日
Rated 3 out of 5 by Good location, but bad service The location was great, but the stuff was not attentive to my needs: messed up with the deposit for incidentals, could not clearly explain the billing policies. Moreover, beds are AWEFUL there: they put some kind of plastic cover beneath sheets, felt very uncomfortable and too hot! 2013年5月18日
Rated 3 out of 5 by Sheraton 4 points Times Square If you don't mind walking 3 to 4 blocks to the actual Times square, the location is not too bad. The employees were all extremely friendly and helpful except for the doorman who tried to direct us to a limo vs. taxi to go to LGA. When we chose to take a taxi, it was obvious that the doorman knew the limo driver as unkind words were exchanged btwn the limo driver, our taxi driver and us. Also, the room is advertised as having 2 queen beds when in actuality, they are full size beds. The rooms are clean but small so space is tight to move around in the room 2013年5月13日
Rated 3 out of 5 by Didn't feel like gold. The hotel location was the reason we chose it. The hotel was very clean and nice staff. We are Gold members and I didn't feel any more special than any other hotel I've stayed in ever. Perhaps it was because we needed 2 beds in our room, but we did not get a special room to show Gold status at all Also, sent the GM, Joe, an email a few days before the stay with a couple questions, as he suggested we do. He never answered or acknowledged it. 2013年5月8日
Rated 3 out of 5 by TV has been busted for weeks! I stay here every week or two for business. For literally weeks, the TVs have not worked -- put it on any HD channel and you get "No Signal." I finally called to complain because I need to watch CNN for my job. They were like, "Yeah, sorry. We can't fix that. You'll just have to tough it out." My room also smelled of diesel fuel, which was unpleasant. 2013年5月2日
Rated 3 out of 5 by New York Visit April 2013 Hotel is centrally located - very close to Broadway if you enjoy Theater; walking distance to Times Square and other major landmarks. Hotel has comfortable beds that make you sleep like a baby and wake up relaxed. The staff are friendly and helpful. I would suggest though that they should include breakfast in the cost of the room. Room rate is not exactly expensive nor cheap. However, when one pays $400.00 +/- per room per night, it would be fair enough that the hotel provide a decent breakfast for its guests. Room size is just right. The sink is squarish and water does not drain right away. But overall, I will recommend hotel to my friends and family. 2013年4月28日
Rated 3 out of 5 by No Blackout Shades So, this hotel is located in the Time Square area. I could see directly into the building next door. However, there are no blackout shades or curtains in the room. Not only was the room not private, but the lights from inside the office next door shined directly into my room (1707). 2013年4月18日
Rated 3 out of 5 by Rooms extremely small Although the rooms were extremely clean, these were the smallest hotel rooms I have had. These rooms would be great for a single business traveler but not a couple. There was no place to put your stuff in the bathroom. If someone was sitting at the desk, there was no room to walk by between the bed and desk. Very cramped. The staff was extremely friendly every time we came in and out but they had not knowledge of the area. Neither the concierge or two people we asked at the desk were able to give any recommendations for specific questions we asked. Location was fine with close walking distance to many areas. 2013年4月17日
Rated 3 out of 5 by 4 Pts T.Square relatively convenient location at 40th St between 8th and 9th Avenues,but across from Port Authority Terminal and next door to main Parole/temporary Police Holding center. Pleasant staff,friendly and helpful. 2013年4月9日
Rated 3 out of 5 by March 2013 Good value for money, convenient location and friendly staff. Rooms are small but it's NYC after all. 2013年3月23日
Rated 3 out of 5 by Great concierge Young lady who is the concierge at the Four Points by Sheraton Times Square is amazing. So very helpful and patient. 2013年3月5日