Rated 5 out of 5 by TitoPR Friendly staff and cleanliness
The customer services was excellent since thr time you entered thru the door to do thr chek-in and continued thru all my stay until the momment I did my check-out.
Also, the cleanliness of the hotel in general was excellent.
Rated 5 out of 5 by NikkiB01 Nice place to say in Chelsea
The staff at this hotel was extremely friendly, accommodating and offered complimentary, delicious cupcakes upon check in. The room was clean, cozy and in a great area to explore the NYC life!
Rated 5 out of 5 by leftwing Really nice
The hotel is very cozy, with only eight rooms per floor. Our room was small but had enough space to walk around. The staff was friendly. Very pleased.
Rated 5 out of 5 by Nikkik Dionn is Great!!!
Dionn at the welcome desk was truly amazing!!It is obvious he loves his job and went above and beyond to make sure our stay was great!I do have to say that no one else I came in contact with showed they cared as much as Dionn did.
Rated 5 out of 5 by Boboy41 great location,quiet,wonderful staff
I'd recommend this hotel to others for family fun.It is in the heart of the action in Manhattan and close to subway stations.Best of all the staff are so wonderfull and helpful,you'll feel like you are in a world class hotel.
Rated 5 out of 5 by HenryC Excellent Staff
I usually stay at this hotel when I visit NYC since it's convent to everywhere including Chelsea Market. The rooms have been recently renovated and they are clean. Although the bathroom wasn’t professionally finished, it was nice and clean. I want to give shout out Catherine and Steve for going out of their way to help out with our friend who decided to cancel their reservation past deadline. Super staff!
Rated 5 out of 5 by LorelaiG Found my NYC hotel!
I travel to NYC for business, on a budget, multiple times a year and have always struggled with finding a hotel to meet all my needs. The Four Points Sheraton Chelsea has finally meet, and exceeded, my needs and expectations. The location is perfect and the staff is great! I will definitely be staying again!
Rated 5 out of 5 by Suzanne17 Gorgeously quiet!
It was our first visit to New York, you were recommended by another Hotel in Greenwich. We virtually drove into town that day and found a room within 30 minutes. The room was comfy and well appointed, love the decor. We couldn't believe how quiet it was and we had a super sleep, the beds amazing.
Staff were helpful friendly in ever y area, didn't matter what time!