Rated 4 out of 5 by Alexis check-in
we arrived at mid-night after a trans-continent flight. The check-in staff discovered the room rate was higher than normal so she made her effort to find out a correct one for me. Fair and very responsible!
October 18, 2014
Rated 4 out of 5 by Sweetwater56 GREAT BUSINESS SPOT
Everything I anticipated. Weight room with weights, breakfast, cleanliness, comfortable bed, free wi-fi and hot breakfast!
October 13, 2014
Rated 5 out of 5 by Nefi Excellent Staff
When I checked in the two women at the desk werre very helpful. They printed out map quest directions for two of the attractions I wanted to see.
Called the room once I was settled and asked if there was anything they could do for me.
Staff at restaurant was friendly.
Restaurant food was good and I enjoyed eating two dinners and two breakfasts during my stay.
October 2, 2014
Rated 5 out of 5 by Cheryl2 Excellent customer service
Anthony in the restaurant was wonderfully helpful and pleasant. Disappointed in the exercise room space and missing free weights. Room very comfortable and clean.
August 7, 2014
Rated 3 out of 5 by FredReview Building Needs Care and Attention
Despite the apparent extensive effort to update this hotel - more than a few features dramatically show the buildings age. For example, I had difficultly getting the plug for the hair dryer to stay in the outlet because the receptacle was so worn. The elevator was a "Scary Ride" due to the groaning and creaking nature of it. The staff was great - but this facility was far short of other Four Points Hotels I have stayed in.
July 27, 2014
Rated 3 out of 5 by SPG1 Meets SPG standards
This is a standard 4P. The location is good and the restaurant / bar open late (to accomodate flights). The rooms are standard 4P rooms. No complaints! -:)
August 31, 2012
Rated 4 out of 5 by deerisle Good airport hotel with friendly staff
I stayed at this hotel for a Sat-Sun small meeting, and I then I extended my stay for an extra night before flying out on Monday. We chose the property over other airport hotels because of the price, and we were pleased with our choice. The staff was very accommodating and helpful, and the meeting room was fine. There were not any platinum upgrades because the hotel does not have suites, but the room was fine and the breakfast was good too.
This is a very functional hotel, and I will return if I have a need for a stay while traveling through the DTW airport. Many of the guests are airline employees, and the staff made sure that everyone was happy. The restaurant is basic, and there were only two outside restaurant options within a mile. The food was fine, and there was a good Italian restaurant close by where the shuttle van driver was willing to provide transfer for our group. There were not a lot of other options, so this was truly a business hotel and not ideal for weekend romantic getaways. However, I would think that the park and fly rate would be ideal.
In summary: this is a good business or travel hotel without the frills of some higher priced options. I will definitely return.
May 3, 2013
Rated 1 out of 5 by kaksdk wrong room key
My Room was already occupied by a woman and when I walked in the room she was very upset......... Front desk took care of it but I don't think the lady felt safe.
This cannot happen in a hotel.
September 1, 2014