Rated 5 out of 5 by Jangels2014 Home Away From Home
When I visit Boston, I only stay at 4 Points Sheraton. The hotel makes it stress free for traveling alone. Transportation to and from airport and even to the T. Always free parking and a delicious breakfast buffet.The staff is there 24hr 7 to answer any questions,from driving directions, attractions,ethnic food, what to see and where to go. The rooms are spacious and always so clean. My next visit, I will swim in the indoor pool and get my daily exercise done in the fitness center. I always look forward to my next stay! The staff is so friendly and makes me feel special!
June 28, 2014
Rated 3 out of 5 by KFH2014 Comfortable - Boston Airport
The front desk staff, both evening and daytime, were exceptionally friendly and helpful. The beds were very comfortable and provided a good night sleep. The bartendere was very average. He was not very accomodating. A large wedding party came in to have a drink, but he turned them all away because it was 11 p.m.
I asked for a drink a few minutes before that and was told I would have to take it to my room. The hotel might consider expanding their Friday and Saturday night hours since the hotel is not close to another restaurant/bar.
July 6, 2014
Rated 5 out of 5 by JimandLynn June 2014 in Boston
Wonderful place to stay. The staff was the best especially in giving directions on how to get around in Boston. The shuttle service was the best we have ever used. We used the shuttle service every day we were there. The drivers were very accommodating. Rooms were very clean and the beds slept great. Thanks for the bottles of water every day. We particularly appreciated Leo the bartender. The breakfasts were AWESOME.
June 24, 2014
Rated 5 out of 5 by AN97 Excellent treatment form SPG member
The fastest check-in ever experience, after telling my name...you're SPG member and stay with us on points and here is the key. The overall process took me less than 2 minutes again 2 minutes and we were on our way to the room. FANTASTIC.
July 3, 2014
Rated 4 out of 5 by EMC22014 Close to Wonderland T-station
I chose this hotel for it's location just north of Boston, proximity to the airport, and decent price. It's close to a busy highway (which can be a convenience or inconvenience, depending on your needs & perspective), but not much is close by within walking distance, other than a strip mall. Overall we really enjoyed our experience here. Staff was nice, location fit our needs, shuttle to Wonderland train station and airport was very handy -- though we also had a car for some plans outside the city. We didn't realize until the last day of our stay that Revere Beach has a bunch of restaurants that look very fun -- we definitely would have spent more time there if we had known, since it's only a few minutes by car, or the hotel shuttle will drop you at Wonderland and you can walk right over to the beach.
June 29, 2014
Rated 4 out of 5 by mcmbam no mention of spg status
Hotel met our expectations, as usual, but no mention of my status with spg, which is gold in spg, as well as elite with Starwood ownership.
July 2, 2014
Rated 4 out of 5 by visitor07 Excellent airport hotel
The service is a+. Excellent transportation to and from airport, clean vans and good drivers. Clean rooms. Free Wi-Fi works great.
The hotel is neat, clean, and its staff is very help full
June 30, 2014
Rated 3 out of 5 by Duke Airport Pick-up
Just spent a week out of town and when we returned, called the hotel for our pick-up and return to the hotel for the night. It took 3 calls to get the van to our location at the airport and a 1 hour wait. The driver explained that he only received one notice of a pick-up. Upon check-in at the hotel, we questioned why this occurred. The girl's response, "you won't believe the kind of night we've had here". An unacceptable response in my opinion! Additionally, their phone rang off the hook, about 20 times prior to their answering. Again, unacceptable! So, don't count on the airport transportation because it is obvious they couldn't care less.
April 29, 2012