Four Points by Sheraton
Four Points by Sheraton Orlando International Drive

Rooms & Rates

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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.
1 Room 1 Rooms , 1 Adult 1 Adults , 1 Child 0 Children
Rated 3.7 out of 5 by 634 reviewers.
Rated 3 out of 5 by Average stay Checked in using SPG reward stay. I am a frequent visitor to this area at least 3-4 times a year and familiar with the area and what is available. I knew going in that this hotel had been in business for many years when it was affiliated with Universal Studios. Location is good for park access. Being platinum was placed in 2015 and checked in on 9/14. The view could have been great but honestly windows so dirty could not see out of them so unfortunately the theme park view wasn't much for us. Housekeeping did a good job but toilet kept running throughout night so had to shut door to keep from bothering us. I didn't like non guest access to floors. On more than one occasion was met in elevators by unseemly people clearly impaired by drink or other and watched them leave and walk away...not guests of hotel. I didn't like that some of these same people hung around the parking areas either. Overall it's dated and in need of some improvements but we still had fun and couldn't complain given the redeem rate and location. September 18, 2016
Rated 2 out of 5 by Nice Hotel, but poor customer service My wife and I arrived Friday 9/9/16 at around 1:45 PM. We were greeted with a warm welcome and I was thanked for being a Gold member. I was asked for my cell phone number because our room that was assigned to us was not ready, as checking time is 4:00 PM, and that we are to receive call as soon as it becomes ready. We had our 11 month old baby that needed to be fed, changed and sleep, so we asked when the room would be ready, we were told in about 1 to 1 1/2 hours. More than 5 hours later, at 6:58 PM, we received a call that our room was ready. Our daughter slept in the car instead. When we came back to pick up our room key, it was still not ready and no room was assigned to us yet, so we started the check in process all over again by giving out my ID, Credit card... The room (#2014) was clean and had a great view. The next morning we went to have breakfast downstairs around 9:30 AM. we waited to be seated for about 10 minutes, as there is a sign that says wait to be seated, but no one even acknowledged our presence, so we seated ourselves. We then waited several minutes for coffee but no one came to our table. So, I went to get coffee myself, unfortunately both coffee pots by the bar were empty, as were most of the foods in the buffet. Bread, bagels, fruits, skim milk... even clean plates were completely out, but were not being replenished and the only two people working seemed overwhelmed by the workload. So, I went outside the restaurant where there was a coffee station to get coffee, but it was warm, clearly because it was old. The restaurant was jammed pack with 30 to 40 customers eating and to be fair, it was clearly too much work for the only one waiter and one buss person working at that time. This is in addition to seating people (there was no hostess), and replenishing all the food as it ran out. The two waiters were clearly set up to provide poor customer service due to poor management. Approximately an hour after some customers left their tables, dirty dishes remained untouched around us which was unpleasant. The net result was a bad experience with poor customer service. The food however was delicious, Grits and the breakfast potatoes were outstanding. While having breakfast, my wife forgot something in our room so she went back to get it. As she was ready to open the door of our room, a female employee came out of our room despite the "do not disturb" sign on the door. There was absolutely no reason for any employee to be inside our room, as we did not request it nor authorize it. Around 3:30 PM, housekeeping came knocking on our door, despite the fact we had asked for late check out at check in and despite the "DO NOT DISTURB" SIGN ON THE DOOR. She asked when we'd be leaving??? September 11, 2016
Rated 4 out of 5 by Not a bad place to stay Me and my friend enjoy our time here in Orlando. The reception staff were very nice, they got shuttle directly to Universal Studio, room service and clean lady were nice...I found a sock the first day when I entered my room and that was disgusting...besides that everything was fine... September 2, 2016
Rated 3 out of 5 by lots of noise With the shape of the hotel being round and although not many rooms on each floor all sound (voices etc.) in the hallway carries right to the room(s). August 30, 2016
Rated 4 out of 5 by I recommend four points. I recommend four points hotel. Its central, its comfortable. Affordable.. Staff is Amazing. Keep up the good work staff members, yall doing a great job and i will definitely return soon!!! See you soon Lisa. Checked out 28.08.16 Xoxo August 29, 2016
Rated 2 out of 5 by Fantastic Location Location of the hotel is great! Walking distance to iHOP, Red Lobster, KFC and so many more! i-Trolley bus stop is only 3 mins walk from the hotel. 30 mins drive to Orlando International Airport. Hotel also boost a ticket counter for ALL the theme parks! Big plus. Though hotel is dated and needs refurbishing. Bathroom that I had seems to be falling apart. August 17, 2016
Rated 4 out of 5 by beautiful view stayed on the 20th floor and it had an amazing view!! August 2, 2016
Rated 5 out of 5 by Great hotel near EVERYTHING This is a great hotel that is literally close to absolutely everything! Rooms have great views and staff is incredibly helpful- especially Rebekah! Check in was smooth, I felt valued as an SPG member and the staff was on point throughout. Thanks for making this weekend AWESOME! July 31, 2016
  • 2016-09-23 T12:40:11.738-05:00
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